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Vera Cadillac

Pembroke Pines, FL

Overview
Employees
Reviews
Vehicles
4.8
3,626 Reviews
Welcome to VERA Cadillac Buick GMC. At VERA, we are different from the typical car dealership. It all starts with our VERA Philosophy, “To treat every single customer as you would want to be treated, and provide an unforgettable luxury experience, regardless of purchase.” We train our staff to treat every VERA customer as they would family members, friends and neighbors. It is our promise to you, and part of the VERA Difference. The decision to buy or lease a vehicle is one of the biggest financial decisions people make, and we strive to help you make the best possible decisions in a relaxed, friendly, no-pressure environment. We also offer a full line of services, from maintenance to collision repair and everything in between.
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300 South University Drive

Pembroke Pines, FL

33025

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Showing 3,626 reviews

January 10, 2022

Nice services excellent. Thank youI will recommend you Nice services excellent. Thank you I will recommend you guys very profecinals sales guys thanks again. More

by IKARAN53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Sosa
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Jan 11, 2022 -

Vera Cadillac responded

Thank you for the review and recommendation! Take care and well see you next time.

January 10, 2022

Called and was told there was no dealer feeAfter 3 Called and was told there was no dealer fee After 3 phone calls was then told fees were in excess of $1400 Completely wasted my time Stay very More

by Nypga
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jason
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Jan 11, 2022 -

Vera Cadillac responded

Thank you for your post, and for reaching out and for speaking with our team. If you have any further questions following our conversation, please don’t hesitate to contact us directly.

January 07, 2022

I been using very for a few years and they do the right thing, always take care of me. Very professional. I bring my both cars to them for service. More

by MEOLA55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 10, 2022 -

Vera Cadillac responded

Thank you for your continued business and for sharing your experience with the Vera Difference. Take care and we’ll see you next time.

January 07, 2022

Great experience. Alejandro was extremely helpful and accommodating. I will only use Vera service in the future. More

by millatime
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alejandro
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Jan 10, 2022 -

Vera Cadillac responded

We are so glad to have won your business. Thanks for the review and recommendation. Take care and we’ll see you next time.

January 07, 2022

Very thorough and quick with service. Appt on time and treat the guest with respect More

by sheerep
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
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Jan 10, 2022 -

Vera Cadillac responded

Thanks for the review and recommendation. Take care & we’ll see you next time.

January 07, 2022

Alejandro was amazing and hospitable he made sure my car was in great shape. The communications were clear and I received my car in great condition. More

by Jjsylva1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alejandro
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Jan 10, 2022 -

Vera Cadillac responded

Thank you for the review and recommendation. Have a great week.

January 06, 2022

Wonderful service dept. Edwin is an excellent service advisor. I was very impressed with the at home service & providing a loaner. Edwin stayed in touch with me the entire time, extremely professional. A More

by nbeckers2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwin, service advisor
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Jan 07, 2022 -

Vera Cadillac responded

Thank you for sharing your experience with the Vera Difference! We love hearing from customers like you. Take care and we’ll see you next time.

January 06, 2022

drop off was fast and easy, pickup was just as easy. work was done right and i have the info i needed More

by emperodeau
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Crato
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Jan 07, 2022 -

Vera Cadillac responded

Thanks for the review and recommendation. Have a great weekend.

January 06, 2022

I took the car for service. When paid they charged me more that they originally told me. Did not check windshield liquid it was empty. Did not wash car as supposed to. No one called be back after I made More

by J-ROD0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service advisor
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Jan 07, 2022 -

Vera Cadillac responded

Thank you for reaching out and for the feedback. We appreciate all feedback and would like the opportunity to address your concerns. Please give our Service and Body Shop Director, Gus Rodriguez at call at (954) 517-7841 . He's looking forward to speaking with you.

January 06, 2022

Great services, most everyone are very friendly. The place is very clean and I Love the Coffee machine 😋 More

by bravaguy1954
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabino Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Garcia
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Jan 07, 2022 -

Vera Cadillac responded

Congratulations on your recent purchase and thank you for the review! We hope you enjoy your Cadillac and look forward to seeing you back at Vera for your first oil change.

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