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Vera Cadillac

Pembroke Pines, FL

Overview
Employees
Reviews
Vehicles
4.8
3,660 Reviews
Welcome to VERA Cadillac Buick GMC. At VERA, we are different from the typical car dealership. It all starts with our VERA Philosophy, “To treat every single customer as you would want to be treated, and provide an unforgettable luxury experience, regardless of purchase.” We train our staff to treat every VERA customer as they would family members, friends and neighbors. It is our promise to you, and part of the VERA Difference. The decision to buy or lease a vehicle is one of the biggest financial decisions people make, and we strive to help you make the best possible decisions in a relaxed, friendly, no-pressure environment. We also offer a full line of services, from maintenance to collision repair and everything in between.
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300 South University Drive

Pembroke Pines, FL

33025

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Showing 3,660 reviews

January 18, 2022

Vera Cadillac have a group of professionals that take care me in my purchase I heavenly recommend this dealer to any one want to buy a car More

by Delaaa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Cobos-Vera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Torres Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabino Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yvette Breen
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Jan 18, 2022 -

Vera Cadillac responded

Congratulations on your recent purchase and thanks for the review! We hope you enjoy your new Cadillac and look forward to seeing you next time. Take care!

January 17, 2022

Leave the car for lot then 2 hs change oil and they has to wash the car and they left it completely dirty without vacuuming not good More

by bettina0
Recommend Dealer
No
Employees Worked With
Xx
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Jan 18, 2022 -

Vera Cadillac responded

Thank you for reaching out. We are sorry to hear that your experience was not up to our standards and would like the opportunity to learn more. Please give our Service Manager, Leo Pena a call at (954) 517-7842. He’s looking forward to speaking with you.

January 17, 2022

They have a good service and their workers are very nice and the installation is very clean. More

by ARMANDOYANETH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lorenzo Piquet
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Jan 18, 2022 -

Vera Cadillac responded

Thanks for the review and recommendation.

January 17, 2022

Been using Karen at vera Cadillac for many years Shes very professional and knowledgeable I always recommend her to everyone. More

by Pbriel1017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen in Service
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Jan 18, 2022 -

Vera Cadillac responded

Thank you for your continued business and for the review. Take care and we’ll see you next time.

January 17, 2022

All the service was good The people was very gentle attentive and very polish I recommend this place for the service More

by MDUPONT29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitchell at the service
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Jan 18, 2022 -

Vera Cadillac responded

Thank you for the review and recommendation. Take care and we’ll see you next time.

January 17, 2022

the service was great only one disappointing factor, I had an appointment and still waited three hours. More

by DAVIDSORG123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yvette Breen
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Jan 18, 2022 -

Vera Cadillac responded

Thanks for the review and for the feedback. We appreciate all feedback as we work to continuously improve our level of customer service. Take care and we’ll see you next time.

January 17, 2022

I always have a positive experience at Vera. Friendly staff, honest work and the best service ! More

by DOE2LAB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mikell
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Jan 18, 2022 -

Vera Cadillac responded

Thanks for the review and recommendation!

January 17, 2022

Excellent customer service. Professional and very knowledgeable. Edwin did a fantastic job identifying my problem and taking care of other warranty issues that arouse. More

by WASHAMARY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwin in service
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Jan 18, 2022 -

Vera Cadillac responded

Thanks for the review and for the shout out for Edwin. Take care and we’ll see you next time.

January 17, 2022

I took my vehicle in for an oil change and didn't have an appointment. They service advisor stated it would take approximately 2 to 3 hours wait. I believe it was done in about an hour. The staff was great. More

by jelusru3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Garcia
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Jan 18, 2022 -

Vera Cadillac responded

Thanks for the review and recommendation! Take care and we’ll see you next time.

January 17, 2022

Giovani was a great service advisor I’m very pleased Giovani was a great service advisor I’m very pleased Thank you I will come back soon More

by RESERVATIONS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Giovani service advisor
Report | Print
Jan 18, 2022 -

Vera Cadillac responded

Thanks for the review and for the shout out for Giovanni. Take care and we’ll see you next time.

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