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Vera Cadillac

Pembroke Pines, FL

4.8
3,658 Reviews
Welcome to VERA Cadillac Buick GMC. At VERA, we are different from the typical car dealership. It all starts with our VERA Philosophy, “To treat every single customer as you would want to be treated, and provide an unforgettable luxury experience, regardless of purchase.” We train our staff to treat every VERA customer as they would family members, friends and neighbors. It is our promise to you, and part of the VERA Difference. The decision to buy or lease a vehicle is one of the biggest financial decisions people make, and we strive to help you make the best possible decisions in a relaxed, friendly, no-pressure environment. We also offer a full line of services, from maintenance to collision repair and everything in between.
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300 South University Drive

Pembroke Pines, FL

33025

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Showing 3,658 reviews

August 18, 2021

Very patient and informative. Jean called me and kept me updated with my Cadillac escalade order. The finance department was also very helpful with making the deal go thru. More

by Fsuave
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jean Raymond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2021 -

Vera Cadillac responded

Congratulations on your vehicle purchase, and thank you for the review and recommendation. We hope you enjoy your new Escalade and look forward to seeing you back at Vera for your first oil change.

August 18, 2021

Vera is an amazing place to go for service. Since the time I picked up the phone to the time I stepped my foot on their property I had nothing but great customer service More

by ARIELINNOCENT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher F
Aug 18, 2021 -

Vera Cadillac responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

August 17, 2021

Our Service Consultant Karen Englert was great. Always communicated on what was looked at and what was needed. Very friendly and helpful, would always look for her in the future. More

by john_matonti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Englert
Aug 18, 2021 -

Vera Cadillac responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

August 17, 2021

The H2 never was fixed, they only charged for a work which was part of a bigger issue. Little to no communication with the Maintenance advisor, and it takes forever to get the vehicle back. More

by sealmason
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Edwin Montoya
Aug 17, 2021 -

Vera Cadillac responded

Thank you for reaching out. We will be in touch as soon as our diagnosis is complete. If you have any further questions or concerns, don’t hesitate to call our Service Manager, Leo Pena at 54-517-7842.

August 14, 2021

Vera Cadillac is the best place to go for your vehicle! Willy helped us, he was amazing! Helped us every step of the way. He made sure all of our needs were met and exceeded every expectation. Will go to h More

by Michelle
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willy Masot
Aug 16, 2021 -

Vera Cadillac responded

Thank you for the review and shout out for Willy, and congratulations on your vehicle purchase. We hope you enjoy your vehicle and remember to come back for your first oil change.

August 14, 2021

Great service…the gentleman that checked me in is great. I do not remember his name. Latino male/was wearing a ball cap and eyeglasses, possibly in his 50’s. He took great care of me. I worked an over nig More

by Lavencia Lacy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I can not render his nane
Aug 16, 2021 -

Vera Cadillac responded

Thank you for sharing your experience with the Vera Difference. We love hearing about how we make a difference in our customers lives. Take care and we'll see you next time.

August 14, 2021

Great service each and every time fro Vera. Treated as if I’m family. Can’t say enough about Conrad and the entire Vera Cadillac staff. More

by Mgppa96
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Conrad
Aug 16, 2021 -

Vera Cadillac responded

Thank you for your continued business and for sharing your experience with the Vera Difference. Take care and we'll see you next time.

August 13, 2021

Service was excellent, Karen communicated every step of the process, my car was well taken care of, I got the loaner I requested. Karen was awesome!’ More

by irogers3rdgrade
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen, Hodari Bazemore
Aug 13, 2021 -

Vera Cadillac responded

Thank you for the glowing review and shout out for Karen! Take care and we'll see you next time.

August 13, 2021

Professional knowledgeable and not aggressive.I was at Vera doing research and spoke with Luis Valdez.I decided to go back two days later and Luis was off. Willy offered to help answer any questions I had More

by Bertbeck1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Valdes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Willy Masot
Aug 16, 2021 -

Vera Cadillac responded

Congratulations on your new vehicle purchase and thank you for taking the time to leave us a review. We hope you enjoy your vehicle and look forward to seeing you back at Vera for your first oil change.

August 12, 2021

Excellent service, everyone was interested in solve my car's issues, my advisor nestor he's amazing, the quality of the work they did its something i never saw in other places More

by cemego51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nestor
Aug 13, 2021 -

Vera Cadillac responded

Thank you for the glowing recommendation! Take care and we'll see you next time.

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