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Vera Cadillac

Pembroke Pines, FL

Overview
Employees
Reviews
Vehicles
4.8
3,618 Reviews
Welcome to VERA Cadillac Buick GMC. At VERA, we are different from the typical car dealership. It all starts with our VERA Philosophy, “To treat every single customer as you would want to be treated, and provide an unforgettable luxury experience, regardless of purchase.” We train our staff to treat every VERA customer as they would family members, friends and neighbors. It is our promise to you, and part of the VERA Difference. The decision to buy or lease a vehicle is one of the biggest financial decisions people make, and we strive to help you make the best possible decisions in a relaxed, friendly, no-pressure environment. We also offer a full line of services, from maintenance to collision repair and everything in between.
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300 South University Drive

Pembroke Pines, FL

33025

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Showing 3,618 reviews

February 02, 2024

Eric make sure my problem was resolved in a timely manner My experience was amazing More

by greg_harris121
Recommend Dealer
Yes
Employees Worked With
Eric
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Feb 03, 2024 -

Vera Cadillac responded

Gerg, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Eric met your expectations. Thank you again for choosing Vera Cadillac, we look forward to having you as one of our valued customers for many more years to come! Experience The Vera Difference Gustavo Rodriguez Service Director

January 31, 2024

Very professional I will go back for sure i was there last year very satisfied More

by Ouelc
Recommend Dealer
Yes
Employees Worked With
5
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Feb 01, 2024 -

Vera Cadillac responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Vera Cadillac. Experience The Vera Difference Gustavo Rodriguez Service Director

January 31, 2024

It literally felt like I have been doing business here for years. The process was painless, and I literally felt like I was part of the family. More

by nyglesias
Recommend Dealer
Yes
Employees Worked With
Eddie Collazo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie Collazo
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Feb 01, 2024 -

Vera Cadillac responded

Thanks for your feedback on your recent visit to our dealership. I'm glad to hear that our staff was able to assist you with choosing the perfect vehicle and that you had such a positive experience. Experience The Vera Difference Gustavo Rodriguez Service Director

January 31, 2024

He listen to everything we want it in a vehicle, and he showed us the vehicle, so I had a wonderful experience with Willie More

by sandrap711
Recommend Dealer
Yes
Employees Worked With
Willy Masot, Willy Masot
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Feb 01, 2024 -

Vera Cadillac responded

Sandra, Thank you! Willy and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Experience The Vera Difference Gustavo Rodriguez Service Director

January 31, 2024

Exceeded my expectations. Especially Carlo Rasmujn our salesman. He was awesome. My wife and I will recommend Vero Cadillac to everyone shopping for a car. More

by jdahackett
Recommend Dealer
Yes
Employees Worked With
Gabino Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gabino Ramos
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Feb 01, 2024 -

Vera Cadillac responded

Thanks for sharing your thoughts about your experience with Vera Cadillac. Carlo and our team appreciate your business and hope to see you again soon! Experience The Vera Difference Jorge Morales General Sales Manager

January 30, 2024

You are treated like family They go above and beyond to make sure you are well taken care of. Excellent More

by evelynf54
Recommend Dealer
Yes
Employees Worked With
Giovanni Rubio
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Jan 30, 2024 -

Vera Cadillac responded

Thank you, Evelyn! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Vera Cadillac. Experience The Vera Difference Gustavo Rodriguez Service Director

January 30, 2024

Awesome, Alex was thorough and upfront and turned the car around in 1 day love working with that guy More

by dlanerg
Recommend Dealer
Yes
Employees Worked With
Alex
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Jan 31, 2024 -

Vera Cadillac responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Alex here at Vera Cadillac. Experience The Vera Difference Gustavo Rodriguez Service Director

January 29, 2024

Everything was great. Jean, a pleasure to work with Eric my service man's a pleasure to work with. I was very happy with everything. More

by JOE@SPECTRUMLIFECARE.COM
Recommend Dealer
Yes
Employees Worked With
Jean
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Jan 29, 2024 -

Vera Cadillac responded

Thank you for taking the time to share your thoughts on working with Jean and Eric! We're glad to hear they delivered such a great experience! Experience The Vera Difference Gustavo Rodriguez Service Director

January 29, 2024

Service rep Gio is awesome. But over priced and not very customer friendly. Nickle amd dime you. And make u wait. More

by canestar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Richard Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leo Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Payment center was horrible.
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Jan 30, 2024 -

Vera Cadillac responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Leo Pena Service Manager

January 28, 2024

Good communication offered options Followed up Resolved the issues, contacted both warranty company. Offered an option to have vehicle delivered More

by Odyssabillings
Recommend Dealer
Yes
Employees Worked With
Eric Tellechea
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Jan 29, 2024 -

Vera Cadillac responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Experience The Vera Difference Gustavo Rodriguez Service Director

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