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Vera Cadillac

Pembroke Pines, FL

4.8
3,615 Reviews
Welcome to VERA Cadillac Buick GMC. At VERA, we are different from the typical car dealership. It all starts with our VERA Philosophy, “To treat every single customer as you would want to be treated, and provide an unforgettable luxury experience, regardless of purchase.” We train our staff to treat every VERA customer as they would family members, friends and neighbors. It is our promise to you, and part of the VERA Difference. The decision to buy or lease a vehicle is one of the biggest financial decisions people make, and we strive to help you make the best possible decisions in a relaxed, friendly, no-pressure environment. We also offer a full line of services, from maintenance to collision repair and everything in between.
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300 South University Drive

Pembroke Pines, FL

33025

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Showing 3,615 reviews

January 18, 2024

Picked up the car, found the problem, cleaned it, delivered it back. Provided a rental and exp MJ aired the problem More

by h.r.quadracci
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hodari Bazemore
Jan 18, 2024 -

Vera Cadillac responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Experience The Vera Difference Gustavo Rodriguez Service Director

January 17, 2024

José Denis and the team at Vera Cadillac treated my wife and I like family from the moment we walked in. They held our hand throughout the entire process, jumping over any hurdle and crossed the finish line More

by Casey Luaces
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Denis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2024 -

Vera Cadillac responded

Thank you so much for your wonderful review, Casey! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Vera Cadillac! Experience The Vera Difference Jorge Morales General Sales Manager

January 17, 2024

I was in and out quickly. Eric answered all my questions, kept me informed and was quick to answer any other concerns via text message. Very happy with his service. More

by LIZZI775
Recommend Dealer
Yes
Employees Worked With
Eric
Jan 17, 2024 -

Vera Cadillac responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Eric and our team, and we look forward to working with you again. Experience The Vera Difference Gustavo Rodriguez Service Director

January 17, 2024

Very professional and accommodating. Feels like working with family! Been buying cars from them for years More

by scoobiedr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Cobos-Vera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joan Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2024 -

Vera Cadillac responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Experience The Vera Difference Jorge Morales General Sales Manager

January 17, 2024

Great experience premium prompt service super friendly will definitely send referrals love my new ride More

by joy.llossas
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2024 -

Vera Cadillac responded

Thank you, Joy! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Experience The Vera Difference Jorge Morales General Sales Manager

January 16, 2024

Excellent customer service. Attending my requirements in a timely matter. Very informative with the required service. More

by chill111
Recommend Dealer
Yes
Jan 16, 2024 -

Vera Cadillac responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Vera Cadillac, we look forward to having you as a valued customer for many years to come! Experience The Vera Difference Gustavo Rodriguez Service Director

January 16, 2024

It was pretty decent Cost of repairs was higher than expected but the person I worked with was amazing. He was kind and courteous and was able to work out the pricing to something more agreeable. More

by ANNICHELLE
Recommend Dealer
Yes
Jan 16, 2024 -

Vera Cadillac responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Experience The Vera Difference Gustavo Rodriguez Service Director

January 16, 2024

Great experience I am back with Vera Cadillac, Daniel and the whole sales Manager were great! More

by 280035
Recommend Dealer
Yes
Employees Worked With
Daniel Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Hernandez
Jan 17, 2024 -

Vera Cadillac responded

Thank you so much for your kind words for Daniel, and for taking the time to leave us this wonderful feedback! Experience The Vera Difference Jorge Morales General Sales Manager

January 15, 2024

Vera is great. The pickup and delivery option is one of the most convenient. I do not care for using Avis and budget for loaners and the Lyft service has not always More

by Jonathon.gutierrez
Recommend Dealer
Yes
Employees Worked With
Giovanni Rubio
Jan 16, 2024 -

Vera Cadillac responded

Thank you for taking the time to share your thoughts on working with our team. If you would like to further discuss your visit, Jonathon, feel free to contact us at your convenience. Experience The Vera Difference Gustavo Rodriguez Service Director

January 14, 2024

They are very professional and have a lot of knowledge, also have great communication with you. And you are treated like family More

by PENA3627
Recommend Dealer
Yes
Employees Worked With
Eric
Jan 14, 2024 -

Vera Cadillac responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Vera Cadillac. Experience The Vera Difference Gustavo Rodriguez Service Director

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