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Vera Cadillac - Service Center

Pembroke Pines, FL

4.7
2,775 Reviews
Call Service Center (844) 517-0823

2,775 Reviews of Vera Cadillac - Service Center

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May 26, 2023

Very courteous and helpful. Explained the work that was needed. Vehicle was cleaned and I was very pleased. Thank you More

by JOHNENGLAND6578
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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May 26, 2023 -

Vera Cadillac responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, John, please let us know. Experience The Vera Difference Gustavo Rodriguez Service Director

May 26, 2023 -

JOHNENGLAND6578 responded

Very pleased to do business with your company. I actually bought my vehicle from Bayview Cadillac in December 2012. They have a great service department as well and they’re actually closer to me by a few miles; I live in Lauderdale Lakes. I think I like your location better.

May 26, 2023

Extremely professional experience. The entire process from start to finish was simple, and fair. Alejandro is a true professional and I would call him immediately for my next purchas More

by antonio.paternostro73
Recommend Dealer
Yes
Employees Worked With
Gabino Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alejandro Padron
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May 29, 2023 -

Vera Cadillac responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Vera Cadillac, we look forward to having you as a valued customer for many years to come! Experience The Vera Difference Gustavo Rodriguez Service Director

May 31, 2023 -

Vera Cadillac responded

We're happy you found our staff to be so supportive during your experience here at Vera Cadillac Buick GMC. If you have any further questions, please give us a call. We're always happy to help!

May 25, 2023

Great service & great representative! ! Vera always gets the job done!! A+ is what you will always get!! More

by darrenkiley20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 26, 2023 -

Vera Cadillac responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Darren, and it's great to hear about your excellent experience here at Vera Cadillac. Experience The Vera Difference Gustavo Rodriguez Service Director

May 25, 2023

The guy was very kind. Helpful and got my car in right away . Wait wasn’t too long. More

by kristituthill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Otero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 26, 2023 -

Vera Cadillac responded

Thanks for sharing about your experience with Vera Cadillac. We appreciate your business and hope to see you again soon! Experience The Vera Difference Gustavo Rodriguez Service Director

May 25, 2023

Great service department. Always willing to help with the issues no matter how complex of a problem. More

by joecarr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Russell
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May 26, 2023 -

Vera Cadillac responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, Joe, and we're happy to hear that we met your expectations. Thank you again for choosing Vera Cadillac, we look forward to having you as one of our valued customers for many more years to come! Experience The Vera Difference Gustavo Rodriguez Service Director

May 24, 2023

I’m very appreciative of the information that Yvette provided about the details of purchasing my new vehicle. She is very thorough and knowledgeable about all the dealership and all its aspects. More

by rpmlaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rio Rubio , Yvette Breen
Report | Print
May 25, 2023 -

Vera Cadillac responded

Thank you for choosing Vera Cadillac. Your feedback and rating mean a lot to us. We're glad Yvette was able to help, and we hope to see you again! Experience The Vera Difference Gustavo Rodriguez Service Director

May 24, 2023

From the moment your arrive at VERA Cadillac GMC you are greeted with professional staff. From start to finish always very attentive. Would highly recommend VERA. More

by Lesley Sanchez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giovanni Rubio, Yvette Breen
Report | Print
May 25, 2023 -

Vera Cadillac responded

Thank you for taking the time to share your feedback with us, Lesley. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Experience The Vera Difference Gustavo Rodriguez Service Director

May 24, 2023

They brought me a loaner and took my car for repair. Thank you Michael my service man was very helpful More

by FPARRILLO01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael in service
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May 25, 2023 -

Vera Cadillac responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Experience The Vera Difference Gustavo Rodriguez Service Director

May 24, 2023

The representative was Very professional and polite. He demonstrated that he has a lot experiences to do his job More

by marilakes33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 25, 2023 -

Vera Cadillac responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Vera Cadillac to be a positive one. Please don't hesitate to reach out if you need anything else. Experience The Vera Difference Gustavo Rodriguez Service Director

May 23, 2023

Service advisor was nice experience was nice but the mechanic need to follow the customers request for issues that were wrong with the vehicle More

by MARKNORVILLE50
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher
Report | Print
May 24, 2023 -

Vera Cadillac responded

Mark, thank you for choosing Vera Cadillac. Your feedback and rating mean a lot to us. Please don't hesitate to reach out to us directly if you'd like to discuss your concerns in more detail. We are always happy to help, and we hope to see you again! Experience The Vera Difference Gustavo Rodriguez Service Director

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