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Vera Cadillac - Service Center

Pembroke Pines, FL

4.8
2,814 Reviews
Call Service Center (844) 517-0823

2,814 Reviews of Vera Cadillac - Service Center

Sort by
April 26, 2023

Alex was great! He was very communicative from scheduling, while my car was in service to following up afterwards. Thanks Alex! More

by adam.r.kayce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex from Service department.
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Apr 26, 2023 -

Vera Cadillac responded

Adam, thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Experience The Vera Difference Gustavo Rodriguez Service Director

April 25, 2023

Great service and fast service, I arrived at my appointment time and the car was serviced and washed in about 1 hour. More

by ashton3636
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nestor
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Apr 26, 2023 -

Vera Cadillac responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Vera Cadillac. Experience The Vera Difference Gustavo Rodriguez Service Director

April 24, 2023

Love Vera, always treated fairly and with respect, all the services go as expected - would always recommend Vera More

by LARRYTHEK19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Cobos-Vera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 24, 2023 -

Vera Cadillac responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Experience The Vera Difference Gustavo Rodriguez Service Director

Apr 25, 2023 -

LARRYTHEK19 responded

My pleasure-well deserved

April 22, 2023

Extremely Professional and dedicated to a quality and efficient experience. I am glad that I chose Vera for my service needs More

by Tree
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andre Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lorenzo Piquet, Andy Russell
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Apr 23, 2023 -

Vera Cadillac responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Vera Cadillac, we look forward to having you as a valued customer for many years to come! Experience The Vera Difference Gustavo Rodriguez Service Director

April 22, 2023

It was quick Mikell was friendly and ver professional It's a dealership I've been to in the past and will continue to go to. More

by MIRIAMGAYOSOWFG
Recommend Dealer
Yes
Employees Worked With
Mikell Hernandez
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Apr 22, 2023 -

Vera Cadillac responded

Thank you, Miriam! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Vera Cadillac! Experience The Vera Difference Gustavo Rodriguez Service Director

April 21, 2023

Everything was great as always! ! Nestor was great and everyone was also super great great great More

by Orlando
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Apr 22, 2023 -

Vera Cadillac responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Vera Cadillac! Experience The Vera Difference Gustavo Rodriguez Service Director

April 21, 2023

Twice I left my car is for repair,but the level of gasoline still doesn’t work,they didn’t do it.How many more times do I have to leave the car for repair.The car stood on station two weeks.I didn’t e More

by LOUBOV SVET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tech:Tamari Lindsay
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Apr 22, 2023 -

Vera Cadillac responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Leo Pena Service Manager

April 17, 2023

Excellent Dealer Service Center, with Great Customer Service. Kind and knowledgeable Advisors ! I Miss My Prior Service Writer, after 10 years More

by dprzyjeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Caballero
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 18, 2023 -

Vera Cadillac responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Experience The Vera Difference Gustavo Rodriguez Service Director

April 17, 2023

Consistent efficient professional service care since 2002 that I have been a demanding, yet Satisfied client! And Owner of 3 Cadillacs!!! More

by monroigr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Cobos-Vera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Caballero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 18, 2023 -

Vera Cadillac responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Vera Cadillac, we look forward to having you as a valued customer for many years to come! Experience The Vera Difference Gustavo Rodriguez Service Director

April 16, 2023

Great service. Very fast with friendly employees. They are very accommodating and easy to schedule services with. More

by Gmwgator
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josue Jimenez, Andy Russell
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Apr 17, 2023 -

Vera Cadillac responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Experience The Vera Difference Gustavo Rodriguez Service Director

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