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Vera Cadillac - Service Center

Pembroke Pines, FL

4.8
2,783 Reviews
Call Service Center (844) 517-0823

2,783 Reviews of Vera Cadillac - Service Center

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March 07, 2023

Excellent service. I am very pleased with the service and the treatment I was given. Michael was very professional and helpful. I will definitely recommend him. More

by Janetruisanchez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mikel
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Mar 08, 2023 -

Vera Cadillac responded

Thank you for your business and this review, Janet. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Experience The Vera Difference Gustavo Rodriguez Service Director

March 07, 2023

excellent service and attention especially Conrad, he was very communicative and understanding, he was up More

by arturod
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Conrad
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Mar 08, 2023 -

Vera Cadillac responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Experience The Vera Difference Gustavo Rodriguez Service Director

March 07, 2023

I took my wife XT6 in for a recall. I arrived early and Jonathan, an ultimate professional assisted me. Jonathan maintained communication with me as I waited in the area. I live in Ho More

by keithbm028
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Garcia, Willy Masot
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Mar 08, 2023 -

Vera Cadillac responded

Thank you, Keith. We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Experience The Vera Difference Gustavo Rodriguez Service Director

March 06, 2023

Great experience! Luis Valdez is a true business professional. He was fast and worked with my budget More

by seancorbett810
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
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Mar 07, 2023 -

Vera Cadillac responded

Thank you so much for your kind words, Sean, and for taking the time to leave us this wonderful feedback! Experience The Vera Difference Gustavo Rodriguez Service Director

March 06, 2023

Fixed the problem with car and gave us a loaner which we appreciated since it took several days to rrpair More

by MAPEYES217
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
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Mar 07, 2023 -

Vera Cadillac responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Experience The Vera Difference Gustavo Rodriguez Service Director

March 06, 2023

Everything was great and everyone was wonderful, I would definitely recommend them to a fried More

by scott680
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jean Raymond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric in service department
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Mar 07, 2023 -

Vera Cadillac responded

Thanks, Scott! It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Vera Cadillac! Experience The Vera Difference Gustavo Rodriguez Service Director

March 04, 2023

Smooth and easy transaction, understanding and knowledgeable staff very clean facilities no problem making the deal More

by laredoltd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Caballero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Russell
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Mar 05, 2023 -

Vera Cadillac responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Vera Cadillac. Experience The Vera Difference Gustavo Rodriguez Service Director

March 04, 2023

Very professional, accurate and polite. Quick helps and simple. Explaining all the proces with professional language. More

by mcocam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department mikell
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Mar 05, 2023 -

Vera Cadillac responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Experience The Vera Difference Gustavo Rodriguez Service Director

March 04, 2023

Excellent customer service, staff very professional, Nestor, the service advisor was very attentive and helpful. Definitely, I will be back for the scheduled maintenances. More

by LGarcia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nestor. in Service
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Mar 05, 2023 -

Vera Cadillac responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Vera Cadillac, we look forward to having you as one of our valued customers for many more years to come! Experience The Vera Difference Gustavo Rodriguez Service Director

March 03, 2023

Very attentive, great follow up, great service. Super professional. So much better then our former service center. More

by RROTH2
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ellen McGee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yvette Breen
Report | Print
Mar 05, 2023 -

Vera Cadillac responded

Thank you for choosing Vera Cadillac. We look forward to having you as a valued customer for many years to come! Experience The Vera Difference Gustavo Rodriguez Service Director

Mar 07, 2023 -

Vera Cadillac responded

We're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

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