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Vera Cadillac - Service Center

Pembroke Pines, FL

4.8
2,803 Reviews
Call Service Center (844) 517-0823

2,803 Reviews of Vera Cadillac - Service Center

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December 03, 2022

I did not have to wait long before car service was completed. Great job by everyone involved. More

by JDAVID445
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nestor
Report | Print
Dec 05, 2022 -

Vera Cadillac responded

Thanks for the review and recommendation.

December 02, 2022

Great service and very helpful with all my needs road side assistance was very quick and efficient More

by Valentinorichardson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Road side assistance team
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Dec 04, 2022 -

Vera Cadillac responded

We're so happy we were able to help you out! We look forward to your next visit! Take care!

December 02, 2022

Glad to say not all dealers the same excellent teamwork from start to finish even the service guy’s really surprised especially Eduardo,Diego , And Nestor in service for keys replacement. I really recomm More

by cepeda809
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabino Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eduardo Cros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Diego Vallina
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Dec 04, 2022 -

Vera Cadillac responded

We appreciate your positive review about your recent experience with us! Thanks for the recommendation, and have an amazing day!

December 02, 2022

Although I had a long wait for no fault of the dealer, it was a pleasure dealing with Eric. He kept me informed and up to date. More

by MARIRED1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gustavo Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Tellechea
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Dec 04, 2022 -

Vera Cadillac responded

Thank you; we appreciate your feedback! We look forward to your next visit! Take care!

December 02, 2022

Nestor in your service department always provides great customer service. This dealer by far has the best gm service experience in the area. More

by Sct720
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nestor Suarez
Report | Print
Dec 04, 2022 -

Vera Cadillac responded

We appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

December 01, 2022

All staff and representatives I've have encountered have been extremely courteous and professional. They always get the job done promptly and correctly. More

by a.cieza76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mikell
Report | Print
Dec 04, 2022 -

Vera Cadillac responded

We're happy you found our staff to be so supportive during your experience here at Vera Cadillac Buick GMC. We are always more than happy to assist you if anything else comes up. Take care!

November 30, 2022

The service was great. Everything was taken care of in a timely manner. Definitely will bring my SUV back More

by BERT.ALBALAT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mikell Fernández
Report | Print
Nov 30, 2022 -

Vera Cadillac responded

Thank you for the review and recommendation. Take care and we’ll see you next time.

November 30, 2022

My wife’s car was in for service requested a wash and wax which was way below Vera standard. Very poor job More

by ALPO1834
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Did not use any of the above only service
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Dec 01, 2022 -

Vera Cadillac responded

Thank you for reaching out. We regret to hear that the courtesy car wash you received was not up to par and would appreciate the opportunity to turn your experience around. Please reach out to us so we can schedule a new car wash. Thanks again for bringing this to our attention. We hope to hear from you soon.

Dec 01, 2022 -

Vera Cadillac responded

Thank you for reaching out to us. We regret to hear about the situation you have described. Please contact us at (954) 436-3036 when you have an opportunity, and we will be more than happy to try and turn your experience around.

November 30, 2022

Edwin was very attentive and understanding. There was and obvious problem at the first delivery because my issue was not fixed but Edwin was able to figure it out in the end. Thanks More

by REONNEC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin in Service
Report | Print
Nov 30, 2022 -

Vera Cadillac responded

Thanks for the review and shout out for Edwin. Take care and we’ll see you next time.

November 30, 2022

Friendly, great service, knowledgeable and great communication. Alejandro made the transaction easy and predictable. Very satisfied More

by Irenaida
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandro in service
Report | Print
Dec 01, 2022 -

Vera Cadillac responded

Thanks for the review and shout out for Alejandro. Take care and we'll see you next time.

Dec 02, 2022 -

Irenaida responded

Alejandro is the best

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