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Vera Cadillac - Service Center

Pembroke Pines, FL

4.8
2,798 Reviews
Call Service Center (844) 517-0823

2,798 Reviews of Vera Cadillac - Service Center

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November 09, 2022

Terrible service, did not address the 12v battery issue I had with my 2014 Cadillac elr. More

by amazindiaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Edwin montoya
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Nov 11, 2022 -

Vera Cadillac responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (954) 436-3036 to discuss your concerns, as your satisfaction is of utmost importance to us.

November 08, 2022

Frank in the collision department made the process of getting our Escalade fixed very easy and worry-free. I dropped the vehicle off and picked it up a week later good as new. Very professional and great More

by compd01
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank
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Nov 09, 2022 -

Vera Cadillac responded

Thank you for sharing your experience with the Vera Difference. We are so glad you put your trust in our team. Take care and we look forward to seeing you back at Vera for regular maintenance.

November 08, 2022

Service was great and information was given to me pertaining to my vehicle thank you. More

by TAMARA.FUTCH001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antwa
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Nov 09, 2022 -

Vera Cadillac responded

Thanks for the review and recommendation.

November 08, 2022

The salespeople and owner were honest and reliable. It was a seamless process my new Cadillac. More

by cafumarola
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Willy Masot, Andy Russell
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Nov 09, 2022 -

Vera Cadillac responded

Congratulations on your recent purchase and thanks for the review. We hope you enjoy your new Cadillac and look forward to seeing you back at Vera for your first oil change.

November 07, 2022

Giovanni Rubio is always very professional and gets the job done. He is very pleasant, listens and follows up. It took hours to get the leaking tire fixed but needed to find a lock that would open the tir More

by ??
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Giovani Rubio
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Nov 07, 2022 -

?? responded

Agree with above statement I wrote.

Nov 08, 2022 -

Vera Cadillac responded

Thanks for the review and shout out for Giovanni, as well as for the feedback.

November 07, 2022

I have been dealing with Vera for many years this is my 4th Cadilac from them Today I had a tire problem and Steve the road side assistance person came and patched the tire for me. Steve is great at his More

by valeriekatz30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve roadside assistance
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Nov 07, 2022 -

Vera Cadillac responded

Thank you so much for sharing your experience with the Vera Difference and for your continued business. Take care and we'll see you next time.

November 06, 2022

The service people are the best, never leading me astray, Eric the Service person is always coopertive More

by unionizer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Cobos-Vera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 07, 2022 -

Vera Cadillac responded

Thank you for the review and recommendation. Have a great week.

November 06, 2022

Leo is great at what he does. He listens, understands and gives great customer service. More

by DIANE.TORRES
Recommend Dealer
Yes
Employees Worked With
Leo
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Nov 07, 2022 -

Vera Cadillac responded

Thanks for the review and shout out for Leo!

November 05, 2022

Alex provided excellent service. On e again Vera exceeded expectations. Very pleased with the service experience. More

by CRFG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex in service
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Nov 07, 2022 -

Vera Cadillac responded

Thanks for the review and shout out for Alex. We appreciate your continued business and look forward to seeing you again next time. Take care!

November 05, 2022

I am pleased with the service i received at vera and will definitelyreturn the next time i need service or purchase my next Caddilac. More

by wjcgroup
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eduardo Cros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 07, 2022 -

Vera Cadillac responded

Thank you for the review and recommendation. We are so glad to have won your business. Take care and we'll see you next time.

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