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Vera Cadillac - Service Center

Pembroke Pines, FL

4.8
2,783 Reviews

2,783 Reviews of Vera Cadillac - Service Center

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September 23, 2022

Helpful Respectful Reasonable timing Reasonable pricing Gets the job done Best experience addressed all my needs More

by amandac4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank and Raul
Sep 26, 2022 -

Vera Cadillac responded

Thanks for the review and recommendation.

September 23, 2022

The premium service to pick up and drop off my vehicle helped me tremendously!! This is definitely a great advantage versus others dealers. More

by Daniela Remon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Conrad
Sep 26, 2022 -

Vera Cadillac responded

Thank you for the review and recommendation. Take care and we'll see you next time.

September 23, 2022

Customer Service… we have great communication with the service department.. as far as we are concerned? We are always taken care of. More

by Robin59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Guillermo
Sep 26, 2022 -

Vera Cadillac responded

Thank you for the review and recommendation. We appreciate your continued business and look forward to seeing you next time.

September 23, 2022

The most beneficial thing that I can say about the dealership is that they have an outstanding service department More

by Pnneed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gustavo Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leo Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabino Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2022 -

Vera Cadillac responded

Thank you for the review and recommendation. Take care and we'll see you next time.

September 22, 2022

Car was picked up at the allotted time, delivered as promised, was clean. Valet was cordial. Great experience!! More

by garyrosendds
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gustavo Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2022 -

Vera Cadillac responded

Thanks for sharing your experience with the Vera Difference!

September 22, 2022

The Representative Michael in your service department is responsible and courteous and helpful and considerate and empathetic to our customers needs . He goes over and above the needs of his customer to ac More

by zapatajosEph9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael in Service Department
Sep 23, 2022 -

Vera Cadillac responded

Thank you for the review and the shout out for Michael! Take care and we'll see you next time.

September 22, 2022

My serviceman was great I text a question he check the price and text me back More

by Sexy2shan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Riley Alter
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2022 -

Vera Cadillac responded

Thanks for the review and recommendation.

September 21, 2022

When you call your service advisor and leave a message they do not return your phone call thankyou More

by CALY1030
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service department
Sep 22, 2022 -

Vera Cadillac responded

Thank you for reaching out and for speaking with our team regarding your recent experience. If you have any further questions or concerns, please don’t hesitate to give us a call.

September 21, 2022

On time arrival, on time service, loaner provided, follow up call on additional brake job, all in all a good job,. Thank you More

by asle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex
Sep 22, 2022 -

Vera Cadillac responded

Thanks for the review and recommendation.

September 21, 2022

Service overall was good but this is the 3 time I request to have my car washed and vacuumed, which I don’t mind paying for, and the car comes back with a courtesy cheaply done wash. My car is still dirty in More

by aliciamlopezc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Giovanni was good at communicating but he’s the one in charge of my car while it’s in service and should have checked the vehicle prior to having it delivered.
Sep 22, 2022 -

Vera Cadillac responded

Thank you for reaching out and for speaking with our Service Manager, Leo Pena regarding your concerns. If you have any additional questions, please don’t hesitate to call him back on his direct line at (954) 517-7842.

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