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Vera Cadillac - Service Center

Pembroke Pines, FL

4.7
2,775 Reviews
Call Service Center (844) 517-0823

2,775 Reviews of Vera Cadillac - Service Center

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November 01, 2021

Most efficient professional and polite staff I’ve ever dealt with. Should be the standard that other dealerships strive for. More

by KENNYWALKER1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Cobos-Vera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Valdes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 02, 2021 -

Vera Cadillac responded

Thank you for the review and recommendation. We hope we won your business and look forward to seeing you next time.

October 31, 2021

The waiting time was great. The service writer was considerate and everything was done in a timely manner. I do not have a complaint. More

by dianaltuttle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen
Report | Print
Nov 01, 2021 -

Vera Cadillac responded

Thank you for the review and recommendation. Have a great week.

October 29, 2021

Vera Cadillac is THE most amazing dealership and service center! Their service is second to none. Louis, Gus and Eric are the absolute best! I will never go to another dealership ever. More

by Primeshannon
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Gus and Eric
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Nov 01, 2021 -

Vera Cadillac responded

Thank you for sharing your experience with the Vera Difference. We are so glad to have won your business. Take care and we'll see you next time!

October 28, 2021

This was the 3rd or 4th time I’d taken my truck in for an issue that was not resolved. I truly appreciate the “never quit” attitude of my service advisor and the shop team. While it was challenging to pinpoi More

by PASTORBOUIE
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Eric
Report | Print
Oct 28, 2021 -

Vera Cadillac responded

Thank you for the review and recommendation.

October 28, 2021

Service associate Michael Crato was excellent and highly accommodating. The experience was very pleasant overall. More

by arielsanchez9170
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Crato
Report | Print
Oct 29, 2021 -

Vera Cadillac responded

Thanks for the review and recommendation. Have a great weekend!

Oct 29, 2021 -

Vera Cadillac responded

Hi there, thank you so much for your positive comments about Michael. Thank you again for choosing Vera Cadillac Buick GMC and we hope to see you again.

October 28, 2021

Service rep was very helpful and friendly. He was efficient and constantly keeping me informed. More

by DROPSROOFING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
service dept.
Report | Print
Oct 29, 2021 -

Vera Cadillac responded

Thanks for the review and recommendation. Have a great weekend.

Oct 29, 2021 -

Vera Cadillac responded

We're glad to hear you found our staff was so knowledgeable and helpful! Thank you for choosing Vera Cadillac Buick GMC and we hope to see you again.

October 28, 2021

The concierge service was outstanding! My car was picked up and dropped off as agreed! Christopher called me and took care of everything. Very courteous and professional. 5 Stars! More

by DIJAH00
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher F
Report | Print
Oct 29, 2021 -

Vera Cadillac responded

Thank you for the review and recommendation! We hope to see you next time. Have a great weekend.

October 27, 2021

Service advisor Mikell was awesome and made sure that my service was done professionally. T More

by lazayas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mikell
Report | Print
Oct 28, 2021 -

Vera Cadillac responded

Thanks for the review and recommendation. We'll see you next time.

October 27, 2021

The service was great. My service advisor Michael Crato books me an appointment right away and took care all my car in a timely manner. More

by FRANTZY0721
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Crato
Report | Print
Oct 28, 2021 -

Vera Cadillac responded

Thanks for the review and recommendation.

October 27, 2021

My service advisor mr Conrad was very kind he did his job professionally so happy More

by MAPETROLEUM191
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Conrad service advisor
Report | Print
Oct 28, 2021 -

Vera Cadillac responded

Thanks for the review and recommendation!

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