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Vera Cadillac - Service Center

Pembroke Pines, FL

4.8
2,813 Reviews

2,813 Reviews of Vera Cadillac - Service Center

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October 13, 2021

GREAT SERVICE! Leo Pena always helpful and professional. I bring my car in for service for years and always an enjoyable experience. More

by antonio.j.aedo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Cobos-Vera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leo Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2021 -

Vera Cadillac responded

Thank you for giving us your continued business and for the shout out for Leo! Take care and we'll see you next time.

October 12, 2021

Excellent, professional and knowledgeable representatives. I am pleased to be part of the Vera Cadillac family. Keep up the good work. More

by dt325
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paint/body
Oct 13, 2021 -

Vera Cadillac responded

We're glad to hear you found our staff was so knowledgeable and helpful! Thank you for choosing Vera Cadillac Buick GMC and we hope to see you again.

October 12, 2021

Great place. Friendly and courtesy people. On time. Convenience schedule. Satisfactory. Organized and always offer extra attention. More

by NOLY1964
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Cobos-Vera
4.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Rivera
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ellen McGee
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ruben Gonzalez
Oct 12, 2021 -

Vera Cadillac responded

Thank you for the review and recommendation!

October 10, 2021

Love Vera ! Very professional. Always accommodating no matter what my needs are. Service writer is the best More

by Slang1439
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen, service writer
Oct 11, 2021 -

Vera Cadillac responded

Thank you for your continued business and for taking the time to share your experience with the Vera Difference! Take care and we'll see you next time.

Oct 11, 2021 -

Vera Cadillac responded

Hi there, we are very happy to have provided you with such a positive experience! Thank you so much for your feedback! We hope you have a great day!

October 08, 2021

The service is always great. They are professional and friendly. I am promised my car at a certain time and it’s ready as expected. They also give a complimentary car wash. More

by carolynhowell0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
Oct 11, 2021 -

Vera Cadillac responded

Thank you for your continued business and for taking the time to share your experience with the Vera Difference. Take care and we'll see you next time.

Oct 11, 2021 -

Vera Cadillac responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Thank you for choosing Vera Cadillac Buick GMC and we hope to see you again.

October 08, 2021

Karen, my service representative was responsive to all my needs and concerns. I was very satisfied with the service, from the beginning to the end. More

by Grace Massie Mack
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Karen, service representative.
Oct 11, 2021 -

Vera Cadillac responded

Thank you for the review and shout out for Karen. Have a great week.

Oct 11, 2021 -

Vera Cadillac responded

Hi, thank you for your kind review; we are happy to pass along your comments to Karen here at Vera Cadillac Buick GMC! We hope to see you soon!

Oct 11, 2021 -

Grace Massie Mack responded

I have nothing more to respond to. Thanks for the service.

October 08, 2021

It was a great experience with the service department and concierge , Karen was great, efficient More

by HOGFISH11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen
Oct 11, 2021 -

Vera Cadillac responded

Thank you for the review and shout out for Karen. Have a great week.

Oct 11, 2021 -

Vera Cadillac responded

Hi, thank you for your kind review; we are happy to pass along your comments to Karen here at Vera Cadillac Buick GMC! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

October 07, 2021

Attention and service was so good. The people was professional and kind. I really like it! More

by valenruth64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alejandro
Oct 08, 2021 -

Vera Cadillac responded

Thanks for the review and recommendation! Have a great weekend.

October 07, 2021

G day my car was towed fr my home to Vera to replace two tires and brought bk to me ,so that was great because u guys did all that work and everything went smoothly, so Thanks fr yr excellent se More

by Patricia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department Thanks to Leo and Mikell
Oct 08, 2021 -

Vera Cadillac responded

Thank you for sharing your experience with the Vera Difference. We love hearing about how we made a positive difference in your life. Take care and we'll see you next time.

October 07, 2021

My service rep, Michael made mine a seamless experience with his professionalism and follow through on all that he promised. He knows his vehicles and it’s a pleasure to work with him. More

by juleshoop
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael in the Service department
Oct 07, 2021 -

Vera Cadillac responded

Thank you for the review and the shout out for Michael. Have a great weekend!

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