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Vera Cadillac - Service Center

Pembroke Pines, FL

4.8
2,813 Reviews

2,813 Reviews of Vera Cadillac - Service Center

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April 03, 2021

When I called to get a last minute service, they were able to get me in the next morning and have my truck ready before my requested time. Jonathan is always responsive and lets me know exactly what is g More

by jmok10
Recommend Dealer
Yes
Employees Worked With
Jonathan
Apr 05, 2021 -

Vera Cadillac responded

Thank you for the review and recommendation. Have a great week.

Apr 05, 2021 -

Vera Cadillac responded

Hi, thank you for your kind review; we are happy to pass along your comments to Jonathan here at Vera Cadillac Buick GMC! Please don't hesitate to reach out to us if there's anything more we can do!

April 03, 2021

Estoy muy satisfecho con el servicio, todo muy profesional, él personal es muy amable y servicial, no tengo nada que decir respecto al servicio, felicidades 🙌 Felicidades Vera para todos los empl More

by HECTORGUERRERO123@yahoo.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alejandro Medina
Apr 05, 2021 -

Vera Cadillac responded

Gracias por la reseña y recomendación. Que tengas una buena semana.

Apr 05, 2021 -

Vera Cadillac responded

Su satisfacción es importante para nosotros, por eso queremos agradecerle sinceramente por elegir Vera Cadillac Buick GMC y esperamos volver a verlo pronto!

April 03, 2021

Everyone at Vera has gone out of their way to make my visits easy. Karen took extra special care of me. She is amazing and professional! More

by Pattytully
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Cobos-Vera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2021 -

Vera Cadillac responded

Thank you for the review and recommendation. Have a great week.

Apr 05, 2021 -

Vera Cadillac responded

Hi, thank you for your kind review; we are happy to pass along your comments to Karen here at Vera Cadillac Buick GMC! If you're ever in need of more help, please let us know!

April 03, 2021

Great experience . Staff was flexible to accommodate me and everyone was extremely courteous.First class all the way. It was my first service appointment but it will bit my last More

by claudedelorme17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hector (five star)
Apr 04, 2021 -

Vera Cadillac responded

Hi, we're happy you found our staff to be so supportive during your experience here at Vera Cadillac Buick GMC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 03, 2021

I am mortified because I just took the car for an oil change and the car overheated and now says I have 0 percent oil remaining. What happened?!? I will be calling once you are open again! More

by CESAR5879
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mikell
Apr 03, 2021 -

Vera Cadillac responded

Hi, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Please contact our Service Director, Gustavo Rodriguez at 954-517-7841 so we may resolve any outstanding issues.

April 03, 2021

Anwar is a gentleman, always makes sure you are taken care of. I have always had a pleasant experience dealing with all the service agents. More

by MARRERO.LAURA88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Caballero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anwar @Service
Apr 05, 2021 -

Vera Cadillac responded

Thank you for the review and recommendation. Have a great week.

Apr 05, 2021 -

Vera Cadillac responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

April 02, 2021

Karen was beyond helpful. She made sure that all my vehicle and also transportation needs were taken care of. She also called throughout the process keeping me updated regarding the service to my vehic More

by TheOne1CP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen
Apr 05, 2021 -

Vera Cadillac responded

Thank you for the review and recommendation.

Apr 05, 2021 -

Vera Cadillac responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

April 02, 2021

My experience was good dealer had good communication notifying me my issue with my car and was kind enough to clean my car afterward. They're awesome 🌟 More

by Elumene
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edgar
Apr 05, 2021 -

Vera Cadillac responded

Thank you for your review and recommendation.

April 02, 2021

The service and vehicle satisfaction is great. The customer comfort that I received was just as great. My hat goes off to Vera Cadillac and it’s employees. With such quality comes my respect to you an More

by ELROYGARDNER32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Riley Alter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2021 -

Vera Cadillac responded

Thank you for the review and recommendation. Have a great week.

Apr 05, 2021 -

Vera Cadillac responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

April 02, 2021

Friendly and efficient service department. As soon as you roll in they are attentive and courteous. Will continue to use Vera to service my vehicle. More

by CBHERNANDEZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nestor
Apr 04, 2021 -

Vera Cadillac responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

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