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Vera Cadillac - Service Center

Pembroke Pines, FL

4.7
2,770 Reviews
Call Service Center (844) 517-0823

2,770 Reviews of Vera Cadillac - Service Center

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July 22, 2023

I love Vera Cadillac i've been going there for years. Everybody is very nice day. More

by alexf4
Recommend Dealer
Yes
Employees Worked With
Erick
Report | Print
Jul 24, 2023 -

Vera Cadillac responded

Thank you, Alex! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Vera Cadillac, we look forward to having you as one of our valued customers for many more years to come! Experience The Vera Difference Gustavo Rodriguez Service Director

Jul 27, 2023 -

Vera Cadillac responded

We appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

July 22, 2023

Easy and fast experience; we got exactly what we wanted in a high demand market. More

by blakegtracing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gustavo Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 24, 2023 -

Vera Cadillac responded

It has been a pleasure serving you, Blake. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Vera Cadillac, we look forward to having you as a valued customer for many years to come! Experience The Vera Difference Gustavo Rodriguez Service Director

Jul 27, 2023 -

Vera Cadillac responded

It has been a pleasure serving you, Blake. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Vera Cadillac, we look forward to having you as a valued customer for many years to come! Experience The Vera Difference Gustavo Rodriguez Service Director

July 21, 2023

I am giving 5 stars to the service advisor Geo Suarez for his professionalism and communication and to the director, Gustavo Rodriguez for customer satisfaction. Gustavo took care of me during a frustrating More

by MEL060282
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gustavo Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eduardo Cros
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 24, 2023 -

Vera Cadillac responded

Thanks for sharing your thoughts about your experience with Vera Cadillac. We appreciate your business and hope to see you again soon! Experience The Vera Difference Gustavo Rodriguez Service Director

Jul 27, 2023 -

Vera Cadillac responded

We appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

July 21, 2023

This dealership has very professional and friendly staff, I recommend it to any one with a GM vehicle. More

by bertibulous4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor. MIKELL
Report | Print
Jul 21, 2023 -

Vera Cadillac responded

Thank you for choosing Vera Cadillac. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Experience The Vera Difference Gustavo Rodriguez Service Director

July 21, 2023

Great place and service! Ask for Conrad, he will take the most care of your car and go out of his way to help you. More

by abelmaykol1121
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Conrad
Report | Print
Jul 24, 2023 -

Vera Cadillac responded

Thanks for sharing about your experience with Vera Cadillac. We appreciate your business and hope to see you again soon! Experience The Vera Difference Gustavo Rodriguez Service Director

Jul 27, 2023 -

Vera Cadillac responded

We appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 20, 2023

Apoitment at 11:00, 20 min. job left 13:22, after I said I am on the brake from work and I must be out at 13:00 More

by plooto5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
Report | Print
Jul 24, 2023 -

Vera Cadillac responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (954) 436-3036 to discuss your concerns, as your satisfaction is of utmost importance to us.

July 20, 2023

The time it ook for a tech to fine time to check my vehicle and repair it was to long according to the advisor that contacted me. More

by bishopwc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hodari Bazemore, Hodari Bazemore
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Jul 21, 2023 -

Vera Cadillac responded

Thank you for your review. We’re sorry your visit didn’t go as planned, and we’d like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Gustavo Rodriguez Service Director

July 20, 2023

Best and reliable service, I fully recommend vera dealer for either buying a new car or just do service to your Cadillac More

by mreina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Conrad
Report | Print
Jul 21, 2023 -

Vera Cadillac responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Experience The Vera Difference Gustavo Rodriguez Service Director

July 20, 2023

The service staff kept us up to date on our repair status and were efficient and professional! More

by Richardcaldwell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micheal in service
Report | Print
Jul 21, 2023 -

Vera Cadillac responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Experience The Vera Difference Gustavo Rodriguez Service Director

July 20, 2023

Vera Cadillac service department was helpful and attentive from the start. I enjoyed the service from tech Edwin and he was very knowledgeable about the car. Thank you! More

by BRENDAWILLIAMS3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin Montoya
Report | Print
Jul 21, 2023 -

Vera Cadillac responded

Thank you, Brenda! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Edwin met your expectations. Thank you again for choosing Vera Cadillac, we look forward to having you as one of our valued customers for many more years to come! Experience The Vera Difference Gustavo Rodriguez Service Director

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