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Vera Cadillac - Service Center

Pembroke Pines, FL

4.7
2,774 Reviews

2,774 Reviews of Vera Cadillac - Service Center

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June 27, 2023

As far as our family is concerned, we’ve been dealing with Vera Cadillac for almost 20 years. We still purchase our vehicles there. We’re happy with sales. We’re happy with service for us. We have great More

by Robin59
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Geo / Service
Jun 28, 2023 -

Vera Cadillac responded

Robin, thank you for choosing Vera Cadillac. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Experience The Vera Difference Gustavo Rodriguez Service Director

June 27, 2023

During service they no longer do an actual inspection and call you with anything else that needs attention. Just tell you to pick up car. So God forbid car has any issues, you won’t know! They just give th More

by Bell
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Don’t remember, it’s not the employees it’s the way they operate. Doesn’t matter the service guy name
Jun 30, 2023 -

Vera Cadillac responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Gustavo Rodriguez Service Director

June 27, 2023

Great customer service will definitely back be back Chris very the owner was very generous to us and so was the sales associate definitely go back and buy another car More

by vivianpichardo
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Orlando Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2023 -

Vera Cadillac responded

Thank you for your business and this review, Vivian. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Experience The Vera Difference Gustavo Rodriguez Service Director

June 27, 2023

The service for my car done by Conrad was excellent, really professional and very helpful, also the girls at the Rent a car were very nice. More

by enrimarlen
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Conrad and the Girls at the car rental were very helpful
Jun 28, 2023 -

Vera Cadillac responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Vera Cadillac to be a positive one. Please don't hesitate to reach out if you need anything else. Experience The Vera Difference Gustavo Rodriguez Service Director

June 26, 2023

The service center at vera is amazing. They value your time and make the process very smooth and convenient More

by Oneandonlypupper
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jose Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2023 -

Vera Cadillac responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Experience The Vera Difference Gustavo Rodriguez Service Director

June 25, 2023

Once again they came through with a systematic service. I had a challenge trying to talk with someone before scheduling the service, but once I scheduled it online, everything came together. Offering tran More

by MSYOLY.50
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Giovanni, David
Jun 26, 2023 -

Vera Cadillac responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Experience The Vera Difference Gustavo Rodriguez Service Director

June 25, 2023

Very courteous & efficient , made a service call a better experience My service advisor, Mike was excellent More

by fisher kings
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Service dept
Jun 26, 2023 -

Vera Cadillac responded

Thanks for sharing about your experience with Vera Cadillac. We appreciate your business and hope to see you again soon! Experience The Vera Difference Gustavo Rodriguez Service Director

June 25, 2023

Vera Cadillac was awesome as always. Efficient great service and helpful. Grateful for all they did. More

by T. Wardlow
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Alejandro Padron
Jun 26, 2023 -

Vera Cadillac responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Experience The Vera Difference Gustavo Rodriguez Service Director

June 25, 2023

Vera Cadillac is always incredibly professional, they pick up our Cadillac whenever Services needed it and return it washed and cleaned, at the time promised More

by steven75
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Conrad
Jun 26, 2023 -

Vera Cadillac responded

Thank you, Steven, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Experience The Vera Difference Gustavo Rodriguez Service Director

June 23, 2023

Very professional. Concierge service is a plus.Purchased two vehicles from Vera Cadillac within two years.Lifetime customer. More

by Valarycampbell
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jean Raymond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2023 -

Vera Cadillac responded

Thanks for sharing about your experience with Vera Cadillac. We appreciate your business and hope to see you again soon! Experience The Vera Difference Gustavo Rodriguez Service Director

Jun 28, 2023 -

Vera Cadillac responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

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