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Vernon Auto Group

Vernon, TX

4.8
5,632 Reviews
The future is here. Everything we do, we believe in challenging the norm. We believe that the automotive purchasing experience is fundamentally flawed. If you are the type of person who wants complete control over your purchase experience without the pressure of a salesperson or having to negotiate back and forth, then we are the dealer group for you. Streamline processes, nationwide delivery, and purchase experience from the comfort of your home. All with a dedicated Product Specialist, who is commission-free, to help guide you through your experience.
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3701 Highway 287 West

Vernon, TX

76384

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Showing 5,632 reviews

January 30, 2026

Best vehicle buying experience I’ve ever had. Quick, clear communication, no xx. Very easy and straightforward and fair. I drove 200 miles to buy my truck here, and will do it again next time. More

by Brad
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Brints
3.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katelyn Zapata
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 29, 2026

Awesome experience, making the impossible possible, friendly staff, couldn’t be happier than I am today with my new truck More

by Mackant2022
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derek Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 28, 2026

Service advisor and Service advisor manager was very helpful with my prepaid maintenance & were able to get me in & out with my oil change! More

by joelrivasjr6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eli Vincent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2026 -

Vernon Auto Group responded

Thank you for the positive feedback! Our team is dedicated to providing efficient and helpful service for all your maintenance needs.

Jan 30, 2026 -

Vernon Auto Group responded

Thank you for the positive feedback! We're glad to hear that our service advisor and manager made your prepaid maintenance experience seamless and efficient.

January 23, 2026

They were amazing, they worked really hard to get us in the vehicle we wanted, thank u guys so much for ur help! More

by whiddon66
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Echols
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shauna Cowart
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Echols
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2026 -

Vernon Auto Group responded

Thank you so much for your kind words! We are thrilled to hear that you had a great experience with us.

January 18, 2026

Fast and great service! Receipt was sent via text for me to be able to pay for my services before I picked up my vehicle. That made for a very fast and convenient pick up. More

by Mel81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Acosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tevin Marsh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2026 -

Vernon Auto Group responded

We are thrilled to hear that you had a great experience with our services! Our team works hard to provide fast and convenient service, and we're glad the text receipt made the pick up process even smoother.

January 16, 2026

They diagnosed the problem and fixed the issue in a timely manner, plus covered it under the warranty More

by dkennon44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robby Ramsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2026 -

Vernon Auto Group responded

Thank you for your positive review! We pride ourselves on providing efficient services. We appreciate your support and hope to continue exceeding your expectations in the future.

January 14, 2026

This was the best auto buying experience I ever had. Nick is courteous and professional. We will be back. More

by pcanon1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicolas Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2026 -

Vernon Auto Group responded

Thank you for the kind words! At our business, customer satisfaction is our top priority. We're glad to hear that Nick provided you with a great auto buying experience.

Jan 16, 2026 -

Vernon Auto Group responded

Thank you for the kind words! At our business, customer satisfaction is our top priority. We're glad to hear that Nick provided you with a great auto buying experience.

January 13, 2026

Not knowledgeable on vehicle specifications and provided in accurate information about vehicle options. When asked on three separate occasions about a specific characteristic of the vehicle he assured me it More

by Danny Burns
Recommend Dealer
No
Employees Worked With
Rodney Haston
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2026 -

Vernon Auto Group responded

Thank you for taking the time to share your experience. We’re sorry to hear about the miscommunication regarding the vehicle’s specifications and understand how frustrating it must have been to travel such a long distance based on that information. This is not the experience we want for our customers. Your feedback has been shared with our management team so we can review how vehicle details and listings are communicated. For continued support please reach out to us directly at 940-225-2605. We appreciate you bringing this to our attention.

Jan 16, 2026 -

Vernon Auto Group responded

Thank you for taking the time to share your experience. We’re sorry to hear about the miscommunication regarding the vehicle’s specifications and understand how frustrating it must have been to travel such a long distance based on that information. This is not the experience we want for our customers. Your feedback has been shared with our management team so we can review how vehicle details and listings are communicated. For continued support please reach out to us directly at 940-225-2605. We appreciate you bringing this to our attention.

January 09, 2026

Dealership fixed the problems I was having with my new Ram They kept me up to date on progress and fixed problems that another dealership did not fix More

by texfireonea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Acosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2026 -

Vernon Auto Group responded

Thank you for sharing your positive experience! We are glad we could provide timely and efficient service for your new Ram.

Jan 13, 2026 -

Vernon Auto Group responded

Thank you for sharing your positive experience! We are glad we could provide timely and efficient service for your new Ram.

January 07, 2026

Sales service was excellent and the process was fast. We were in and out in less than an hour. The car was not very clean when we test drove it though. After we bought it we ended up having to go clean i More

by colinsutherland10
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kamryn Davis
Jan 09, 2026 -

Vernon Auto Group responded

Thank you for taking the time to leave us a review! We're thrilled to hear that our sales service was excellent and the process was fast. We apologize for the inconvenience of the car not being clean during the test drive, but we're glad you still had a positive experience overall. We look forward to helping you with your next car purchase. See you soon!

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