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Vernon Auto Group
Vernon, TX
5,455 Reviews
The future is here. Everything we do, we believe in challenging the norm. We believe that the automotive purchasing experience is fundamentally flawed. If you are the type of person who wants complete control over your purchase experience without the pressure of a salesperson or having to negotiate back and forth, then we are the dealer group for you.
Streamline processes, nationwide delivery, and purchase experience from the comfort of your home. All with a dedicated Product Specialist, who is commission-free, to help guide you through your experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 5,455 reviews
October 16, 2019
Always professional and excellent service !! This is my 3rd vehicle purchase from Vernon in one year. I always deal with Brandon Mitchell. Gets the deal done where it needs to be, no hassle, no h This is my 3rd vehicle purchase from Vernon in one year. I always deal with Brandon Mitchell. Gets the deal done where it needs to be, no hassle, no haggle just straight up professional and excellent customer service,,,,Thank you Brandon, keep your phone handy,,, I'll be sending you more folks! More
by Happy West Texan
Employees Worked With
Brandon Mitchell
Helpful October 16, 2019
Short sweet simple and to the point Great people, very friendly easy to deal with. Very honest people. Give u a better than fair price on there vehicles and a good trade in price will be Great people, very friendly easy to deal with. Very honest people. Give u a better than fair price on there vehicles and a good trade in price will be buying my next vehicle from them!! More
by Carter wright
Employees Worked With
Other Employees :
Stephanie Fernandez, Hilari Garrett, Cody Dunson
October 16, 2019
Left Happy with a new truck Bryan did a great job setting up a time to test drive and pick the vehicle up that was convenient for me. Bryan continues to keep me up to date with t Bryan did a great job setting up a time to test drive and pick the vehicle up that was convenient for me. Bryan continues to keep me up to date with the process of the vehicle and always responded back in a timely matter. Had some serious hiccups with Miguel in finance with lack of professionalism and being very rude and disrespectful On multiple occasions. Bryan made sure to have another finance person work with me and might I say a world of difference Martin was as awesome as Bryan. The GM Dan caught me as I was leaving asking how my experience was. I let him know that everything was positive and that I was happy other then my couple of issues with Miguel. Dan was very receptive to my concerns and thanked me for the honest feedback and provided me his contact information should I need anything else. Each person apologized for Miguel’s actions other than himself. I understand why each person did but it wasn’t their apology to give. Bryan salesman, Chase Accessories Manager, Martin in Finance, Dan GM thank you for your assistance, guidance, and professionalism I am very appreciative. Oh and also Kyle in sales he gave me some pointers on upgrades and suggestions that really helped as well. More
by Doug Shimmin
Employees Worked With
Other Employees :
Dan Gomillion, Chase Maldonado, Miguel Granados, Martin Oronia
October 16, 2019
new buy very good customer service responded very quickly on my ?? and was a speedy process with no issues, the sales men had good knowledge of the vehicle an very good customer service responded very quickly on my ?? and was a speedy process with no issues, the sales men had good knowledge of the vehicle and the vehicle was ready to go when I got there. More
by pete
October 15, 2019
Out Of This World Dealership Vernon Auto Group has one of the best customer services in the North Texas region. We drove 200 miles just to get serviced by them. DFW competition do Vernon Auto Group has one of the best customer services in the North Texas region. We drove 200 miles just to get serviced by them. DFW competition doesn’t even come close to them. They have lower prices than the metroplex. More
by Leo
October 11, 2019
Excellent service and fast Fast and friendly service. Tim the service oil change tech is excellent and fast . Would recommend this place to anyone. Will continue to do business Fast and friendly service. Tim the service oil change tech is excellent and fast . Would recommend this place to anyone. Will continue to do business with service department. More
by Roberto Sanchez
Employees Worked With
Tikiesa Townsend, Cody Dunson
October 11, 2019
All around great experience First time I’ve ever bought a vehicle over the internet and telephone. The price of the new truck was great and I got an equally good price for my tra First time I’ve ever bought a vehicle over the internet and telephone. The price of the new truck was great and I got an equally good price for my trade. I would recommend Brandon and Vernon Auto Group to everyone. More
by Mmason
Employees Worked With
Brandon Mitchell, David Foster
October 10, 2019
We purchased a used viehcle from Vernon auto group and we where very well taken care of gary was our salesman he was very helpful and friendly and so where all others who worked there saved us time and money where very well taken care of gary was our salesman he was very helpful and friendly and so where all others who worked there saved us time and money good dealer More
by jacob
Employees Worked With
Gary Bryant Jr.
October 09, 2019
Service was great! Got the truck i wanted for the price i was told i would highly recommend vernon auto group for your next vehicle service!! was told i would highly recommend vernon auto group for your next vehicle service!! More
by Dealerrated
Employees Worked With
Isaias Ramirez
October 05, 2019
I hate leaving bad reviews, but finally after the third salesman, Nick did me a good job. I couldn’t get anyone to call me back and when they had two days to have everything ready before I came to pick it salesman, Nick did me a good job. I couldn’t get anyone to call me back and when they had two days to have everything ready before I came to pick it up, I still waited at the dealership for several hours before everything was done. The people were nice and may have been different had I done the deal in person instead of over the phone. We bought my wife a new Toyota the very next day from street Toyota and from start to finish was only about 4 hours and we didn’t even know which vehicle we wanted when we went in. Vernon did have the best price that I had found for the pickup I wanted, but the customer service could sure learn some things from street Toyota. I will probably give them another shot later down the road and hopefully my experience will be better next time. More
by Mike
Employees Worked With
Nick Ware, Brandon Mitchell, Martin Oronia, David Foster
