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Vernon Auto Group

Vernon, TX

4.9
5,556 Reviews
The future is here. Everything we do, we believe in challenging the norm. We believe that the automotive purchasing experience is fundamentally flawed. If you are the type of person who wants complete control over your purchase experience without the pressure of a salesperson or having to negotiate back and forth, then we are the dealer group for you. Streamline processes, nationwide delivery, and purchase experience from the comfort of your home. All with a dedicated Product Specialist, who is commission-free, to help guide you through your experience.
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3701 Highway 287 West

Vernon, TX

76384

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Showing 5,556 reviews

December 10, 2023

We had excellent no hassle service! One of the best car buying experiences to date! They went out of their way to accommodate our needs. More

by davenbernice
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Ybarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kay Lynn Rodriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2023 -

Vernon Auto Group responded

Thank you for your review! Our customers are our #1 priority and I am glad that it is felt by our customers!

December 09, 2023

Derek made buying my new truck the easiest it has ever been and was such a good help in the process. I will definitely be going back to him in my future purchases More

by Alton
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derek Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shauna Kitchens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2023 -

Vernon Auto Group responded

Thank you for your review Alton! We are pleased to hear about your experience with Derek! We can't wait to help you in the future and welcome to the Vernon Auto Group family!

December 03, 2023

Rodney Moore was very pleasant and knowledgeable about the GMC product. He provided constant follow up on the order and delivery status. Great customer service! More

by Gus Mtz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Dunson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kay Lynn Rodriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodney Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2023 -

Vernon Auto Group responded

Thank you for your review! We are pleased that your sale went smoothly and you were assisted to the best of our ability! Thank you for being a valued customer at Vernon Auto Group!

December 01, 2023

We had a great experience st Vernon Auto. Steve Ybarra was very helpful and professional in assisting us with the purchase of our vehicle. More

by Falldownym
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Ybarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2023 -

Vernon Auto Group responded

Thank you for your review! We are so pleased to hear about your experience with us!

December 01, 2023

Found the purchase experience to be better than previous “traditional” car buying. The Vernon Auto Group has continually improved their approach to selling and followup after the sale. More

by traftonjim1
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Derek Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shauna Kitchens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2023 -

Vernon Auto Group responded

Thank you for your review! We are so glad our approach worked for you and your car buying needs! We look forward to your continued business!

December 01, 2023

Buying a pickup was a no hassle, pleasant process! Will return here next vehicle purchase. More

by alohahandDale Hand
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Ybarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shauna Kitchens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2023 -

Vernon Auto Group responded

Thank you for your review! Welcome to the Vernon Auto Group Family!

November 29, 2023

Rodney was great and very helpful. Would recommend him to anyone. He was very friendly and knowledgeable. More

by Kristywheeler84
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rodney Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2023 -

Vernon Auto Group responded

Thank you for your review Ms. Wheeler!

November 29, 2023

Friendly, honest and easy to work with. Fair trade value offered and they met me halfway on a long distance delivery at no charge. Not sure when I'll need to buy the next vehicle, but wil More

by Lefty
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Steve Ybarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kay Lynn Rodriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Echols
Dec 01, 2023 -

Vernon Auto Group responded

Thank you for your review! We are so pleased to hear about your experience and can't wait for the next!

November 28, 2023

Taylor and Rodney did an excellent job on our transaction. Very professional, with the knowledge needed to answer my questions. Fast friendly service without me having to drive to Vernon to compl More

by Phil
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Echols
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodney Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shauna Kitchens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Hope, Taylor Summers
Nov 28, 2023 -

Phil responded

Taylor and Rodney did an excellent job on our transaction. Very professional, with the knowledge needed to answer my questions. Fast friendly service without me having to drive to Vernon to complete my purchase. I will definitely be using Vernon Auto Group for any future purchase.

November 28, 2023

I had been looking for a specific car for months and had experienced some shady practices from other dealerships but Derek and all of the Vernon staff that I worked with made my car buying experience smooth More

by alomeli
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jr Calvillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melanie Dilday
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shauna Kitchens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith, the Vernon delivery driver.
Dec 01, 2023 -

Vernon Auto Group responded

Thank you for your review! Your words are very kind! We pride ourselves in being up front with the whole process of buying your new car!

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