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Vernon Auto Group

Vernon, TX

4.8
5,602 Reviews
The future is here. Everything we do, we believe in challenging the norm. We believe that the automotive purchasing experience is fundamentally flawed. If you are the type of person who wants complete control over your purchase experience without the pressure of a salesperson or having to negotiate back and forth, then we are the dealer group for you. Streamline processes, nationwide delivery, and purchase experience from the comfort of your home. All with a dedicated Product Specialist, who is commission-free, to help guide you through your experience.
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3701 Highway 287 West

Vernon, TX

76384

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Showing 5,602 reviews

October 31, 2025

I will definitely be back for my next truck! I was not an easy customer but my salesman Deiter worked his butt off, found me the perfect truck and got the deal done. Customer service was and con More

by Ryandemel24
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Deiter Brannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kay Lynn Rodriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2025 -

Vernon Auto Group responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Vernon Ford. We can't wait to see you again, have a great day!

October 31, 2025

Nick did a great job, a few complications but they worked through them and were very accommodating!! More

by Ccampbell1585
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Katelyn Zapata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicolas Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2025 -

Vernon Auto Group responded

Thank you for your kind words! We are happy to hear that Nick delivered exceptional service and was able to work through any challenges that arose.

October 23, 2025

Deiter with Vernon Auto Group worked with me purchasing a vehicle from out of state. I live in Wisconsin and wanted a truck without the rust from a local used vehicle. He communicated throughout the process More

by Ryan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Deiter Brannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katelyn Zapata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2025 -

Vernon Auto Group responded

Thank you for choosing Vernon Auto Group, we are thrilled to hear that Deiter and Katelynn provided exceptional service during your out of state purchase!

October 23, 2025

We recently purchased a 2016 Toyota 4Runner and had a great experience overall. Deiter, Kayand Kaitlyn were the main people we worked with, and they were helpful, professional, and easy to communicate wi More

by csmcpherson1425
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Deiter Brannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kay Lynn Rodriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katelyn Zapata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2025 -

Vernon Auto Group responded

Thank you so much for your kind words and recommendation! We are thrilled to hear that our team, especially Deiter, Kay, and Kaitlyn, provided you with a great car buying experience.

Oct 25, 2025 -

Vernon Auto Group responded

Thank you for choosing us for your 2016 Toyota 4Runner and for taking the time to leave such a kind review!

October 22, 2025

I have been looking for a 3/4 ton truck around 18 months. So we started looking at everything around plus dealers online in that search we found Vernon Ford. We drove to Vernon spent awhile looking for what More

by Cubsfan524
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jr Calvillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deiter Brannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kay Lynn Rodriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2025 -

Vernon Auto Group responded

Thank you for choosing Vernon Ford for your truck search! We are thrilled to hear that Deiter provided a fantastic experience for you and helped you find the perfect truck.

October 21, 2025

James was amazing at getting only done what I needed and no other costs where tacked on my bill. More

by Abbott071
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2025 -

Vernon Auto Group responded

Thank you for the positive feedback, we are glad to hear that James provided excellent service and stayed transparent with pricing.

October 20, 2025

Best experience we have ever had. The service was fast and the people were very nice. We will trade with them again. More

by debbiedemarcus
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Katelyn Zapata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicolas Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2025 -

Vernon Auto Group responded

Thank you for your kind words! We are delighted to hear that you had a great experience with us. We strive to provide fast and friendly service to all of our customers. We look forward to seeing you again in the future!

October 17, 2025

Vehicle had an issue with the emissions system, was over pressurized. Dealership cleared the check engine light, but could smell something sweet/burned coming from the A/C. EGC was 99% clogged, lucky the More

by chasewilliams10000
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Adam Case
Oct 22, 2025 -

Vernon Auto Group responded

Thank you for sharing your experience. We’re glad our team was kind during your visit, but we sincerely apologize for any frustration or concern caused regarding your vehicle. Your feedback is important, and we encourage you to reach out directly at (940) 552-2555 so we can address your concerns and ensure your vehicle is properly taken care of.

October 17, 2025

Super nice people, always respectful and want to make sure you’re well taken care of. More

by Wylietumlin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2025 -

Vernon Auto Group responded

Thank you so much for your kind words! We strive to provide the best customer service and ensure our clients are always well taken care of. We truly appreciate your feedback and look forward to serving you again soon.

September 30, 2025

Great experience purchasing my new SUV. Morgan was very patient and helped with answering my questions. He is very knowledgeable about all the vehicles sold by Vernon Auto Group. Look forw More

by ccheek08
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jr Calvillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deiter Brannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kay Lynn Rodriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2025 -

Vernon Auto Group responded

Thank you so much for your positive review! We are thrilled to hear that Morgan provided you with a great experience and helped answer all your questions. We pride ourselves on having knowledgeable staff and we can't wait to see you again when you're ready for your next vehicle.