Vernon Auto Group

This was the best auto buying experience I ever had. Nick is courteous and professional. We will be back. Nick is courteous and professional. We will be back. More

Not knowledgeable on vehicle specifications and provided in accurate information about vehicle options. When asked on three separate occasions about a specific characteristic of the vehicle he assured me it in accurate information about vehicle options. When asked on three separate occasions about a specific characteristic of the vehicle he assured me it was an option on the vehicle. After driving numerous hours to purchase the vehicle, upon seeing it immediately it was obvious that the vehicle was not as described and the only explanation provided was we just received the vehicle a day ago. When this was brought up to his management the only thing they could say is not sure what happened but the vehicle is new to us and those images were stock. I explained that I understand that but his employee told me that the vehicle specifications were as described and the second set of images online were accurate twice. Even after calling the morning of to verify the specifications, the manager said he was unsure what happened but if I wanted the vehicle they would be happy to sell it to me. Such a complete a waste of time and money to travel over 200 miles and would not purchase from this dealership even if I lived in Vernon. More

Dealership fixed the problems I was having with my new Ram They kept me up to date on progress and fixed problems that another dealership did not fix Ram They kept me up to date on progress and fixed problems that another dealership did not fix More

Called from out of state and was interested in a 18 Expedition, Salesperson confirmed availability, I asked the typical questions about condition and mechanical ect. I was assured that the vehicle was Expedition, Salesperson confirmed availability, I asked the typical questions about condition and mechanical ect. I was assured that the vehicle was front line ready. I agreed to purchase the vehicle and had it drove to me ( my own driver) Once I received the vehicle I noticed very minor things that were not an issue but the problem begain when my mechanic did the used car inspection, there was major issues with the vehicle. valve covers that were cracked and leaking, rear shocks that were leaking, timing cover leaking, front tires bald. the total amount to repair was just over $8,000 I reached out to the salesperson which he did not return my txt or calls. finally got through to the GM and emailed him the shop quote to which he responded that there was nothing he was willing to do to help. Please do your due diligence and make certain you inspect the vehicle from this dealer in person prior to purchasing. More

Sales service was excellent and the process was fast. We were in and out in less than an hour. The car was not very clean when we test drove it though. After we bought it we ended up having to go clean i We were in and out in less than an hour. The car was not very clean when we test drove it though. After we bought it we ended up having to go clean it ourselves. Would definitely buy another car from here though. It was painless. More

Great to work with on the repairs of my jeep! Quick service and very professional! It’s so nice to have a great home town dealer to work with. Quick service and very professional! It’s so nice to have a great home town dealer to work with. More

The Vernon service is hands down the best car buying experience I have had buying a vehicle. Kamryn was amazing, answering all my questions with no dealership fluff, just fantastic customer service. experience I have had buying a vehicle. Kamryn was amazing, answering all my questions with no dealership fluff, just fantastic customer service. More

Welcomed,great customer service , Nick Fuentes is very knowledgeable on his vehicles. And made me feel at ease.Kay Lynn Rodriguez made it easy and clear on what we were signing. knowledgeable on his vehicles. And made me feel at ease.Kay Lynn Rodriguez made it easy and clear on what we were signing. More

Great experience buying my new truck. Professional, honest staff made the process smooth and stress-free. Professional, honest staff made the process smooth and stress-free. More

Second experience here at Vernon auto group. The people are friendly and knowledgeable. The prices are reasonable. Their process of buying a vehicle from them is very quick but not rushed. The people are friendly and knowledgeable. The prices are reasonable. Their process of buying a vehicle from them is very quick but not rushed. More