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Vernon Auto Group

Vernon, TX

4.8
5,655 Reviews
The future is here. Everything we do, we believe in challenging the norm. We believe that the automotive purchasing experience is fundamentally flawed. If you are the type of person who wants complete control over your purchase experience without the pressure of a salesperson or having to negotiate back and forth, then we are the dealer group for you. Streamline processes, nationwide delivery, and purchase experience from the comfort of your home. All with a dedicated Product Specialist, who is commission-free, to help guide you through your experience.
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3701 Highway 287 West

Vernon, TX

76384

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Showing 5,655 reviews

March 10, 2026

They have always been helpful and get my vehicles in and out very timely. Very pleased with the service. More

by Steve cheek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Colbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
JR Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2026 -

Vernon Auto Group responded

Thank you for the positive feedback! We're glad to hear that you are pleased with our service and we always strive to provide efficient and helpful assistance for our valued customers.

March 09, 2026

Seem to do good work but the service isn’t good at all. If I lived elsewhere I would take to other dealership. They sure were nice when trying to get my money After purchase no customer service. More

by jpolkjustin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robby Ramsey
2.0
This rating includes all reviews, with more weight given to recent reviews.
Bud Imel
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2026 -

Vernon Auto Group responded

Thank you for sharing your experience with us, jpolkjustin. I sincerely apologize for the lack of customer service you encountered after your purchase. Your feedback is invaluable, and we have corrected the issue to ensure a more reliable and trustworthy experience in the future. I will reach out to you personally to regain your trust and provide the support you deserve. Your business is very important to us.

March 07, 2026

I saw a vehicle on their Web site and submitted an inquired about the vehicle. I received a call from a salesman promptly the next morning. We talked briefly about the vehicle and I asked him to draw More

by srmartin1958
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rodney Haston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shauna Cowart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2026 -

Vernon Auto Group responded

Thank you so much for your kind words! We are thrilled that you had such a positive experience with us and that our team was able to assist you with your vehicle purchase.

March 06, 2026

Great customer service! Bryan Hope was awesome and made the whole experience easy and fast! He was very friendly and knowledgeable. I will be going back for my future vehicl More

by Joe W
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Katelyn Zapata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Hope
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2026 -

Vernon Auto Group responded

Thank you for the wonderful review! We take pride in providing great customer service and are happy to hear that Bryan made your experience easy and fast.

Mar 11, 2026 -

Vernon Auto Group responded

Thank you for your kind words! We're thrilled to hear you had a great experience with Bryan and that our customer service made a difference. Looking forward to seeing you for your future vehicle needs!

March 03, 2026

I have been a customer of Sonic automotive group for many years and have purchased numerous vehicles , 2 from Vernon auto group recently More

by ddp
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Dunson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katelyn Zapata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2026 -

Vernon Auto Group responded

Thank you so much for your continued loyalty and support! We are thrilled to have you as a valued customer.

Mar 06, 2026 -

Vernon Auto Group responded

Thank you for your continued loyalty to us! We are delighted to have served you for so many years.

March 03, 2026

Buying from Vernon ford had to be the experience of buying a truck i have ever had. Nick the salesman was great no xx . Kayllyn was also great. I have passed on the word about Vernon Ford . Thank you More

by thenedpepper
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kay Lynn Rodriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicolas Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2026 -

Vernon Auto Group responded

Thank you so much for your kind words and for passing on the word about our dealership!

February 28, 2026

Great group of people to do business with! They were very professional and helpful. Thanks More

by Philbuck14
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Isaac Garrido
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2026 -

Vernon Auto Group responded

Thank you so much for your kind words! We truly appreciate your support and are always happy to provide professional and helpful service to our valued customers.

February 26, 2026

Robbie the service manager did an awesome job was able to find the problem with the windshield. It was able to resolve the issue very quickly. He also gave me a loaner truck to use while my car was being ser More

by brainfoggy2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robby Ramsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2026 -

Vernon Auto Group responded

We're happy to hear you had such a positive experience with our team! We strive to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

February 25, 2026

Service was great, the facility was very clean. Eli. Kept me up to date as the repairs were being done. More

by ejbutlerjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eli Vincent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2026 -

Vernon Auto Group responded

We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Vernon Chrysler Dodge Jeep Ram! We can't wait to see you again, have a great day.

February 03, 2026

The service department is dedicated in delivering the highest quality service and make sure there’s nothing left undone. More

by cheryledp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robby Ramsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Honea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Wetsel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob McCullough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colton Isom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Colbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bud Imel
5.0
This rating includes all reviews, with more weight given to recent reviews.
JR Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Acosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tevin Marsh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2026 -

Vernon Auto Group responded

Thank you for your kind words! We take pride in providing top-notch service and making sure our customers are completely satisfied.