Vernon Auto Group

Absoloutely painless purchase I bought a 2018 Ford Fusion from Morgan Chavez. Morgan was professional, friendly, and respectful. This purchase was easy. Sheridyn handled the pap I bought a 2018 Ford Fusion from Morgan Chavez. Morgan was professional, friendly, and respectful. This purchase was easy. Sheridyn handled the paper work in an absolutely orderly fashion. This was my second Fusion from Vernon Auto Group. I recommend this business for anyone looking to make a purchase that is straightforward and efficient. I have already told my family and friends to go to Vernon for their next vehicle. More

Wife's new car !! The total car buying experience was hassle free,friendly and professional.Most of the deal was done by phone,which was very convenient. Financing was The total car buying experience was hassle free,friendly and professional.Most of the deal was done by phone,which was very convenient. Financing was an easy process.I would highly recommend that you visit the Vernon Auto Group for your next vehicle purchase! Thanks again,Y'all are AWESOME !! More

Simple Knew what I wanted, called Steve and had truck delivered the next day saving me a 100 mile round trip. Vehicle was as advertised and is now the second Knew what I wanted, called Steve and had truck delivered the next day saving me a 100 mile round trip. Vehicle was as advertised and is now the second I have purchased from V.A.G. More

2018 F350 Lariat Morgan was spot on. This is my first internet purchase of a vehicle and he made it simple. Answered all my questions and made me feel at ease. Love Morgan was spot on. This is my first internet purchase of a vehicle and he made it simple. Answered all my questions and made me feel at ease. Love my new truck. Sheridan and Ashley were also helpful. More

Professionalism at its best😊 Great and very friendly atmosphere. Chris c. Was very understanding and help me find the perfect vehicle for my family and I. #2nd vehicle to get at t Great and very friendly atmosphere. Chris c. Was very understanding and help me find the perfect vehicle for my family and I. #2nd vehicle to get at this dealership. I'm very happy and satisfied with this purchase. More

Good deal I think the day was a good one. I went there to look at something on the web site but it had already sold so I settled with the next best thing I got I think the day was a good one. I went there to look at something on the web site but it had already sold so I settled with the next best thing I got another truck it looked just as nice but did not have the perks but it was NICE . Just wish it was a 4X4 lol. Steven was nice and friendly not pushy like so many. More

Great prices! Large inventory. Quality vehicles. This was our first experience in dealing with such a large-volume dealership. While we were very impressed with the vehicle inventory, quality and pr This was our first experience in dealing with such a large-volume dealership. While we were very impressed with the vehicle inventory, quality and prices, the customer service was not quite what we have been used to in our past purchasing experiences. Our Product Specialist Derek Wilson was wonderful, helpful and very knowledgeable. It was very convenient to be able to communicate with him through texting, and to be able to text photos of necessary documentation. In dealing with the finance department, however, communication was a problem. Stephanie attempted to pass on finance info (with no explanatory or even introductory text other than the link) through my husband's email; but he was traveling out of country at the time & had no idea who was sending him the link. Her link had only a 2-hour window. Needless to say, by the time he found a location with wifi connection & read the email, he was unable to open the link--VERY frustrating! She may have attempted to call, but I cannot say for sure. I had a missed call from the dealership, but no voicemail, so have no idea who it was. The day before we were to sign the paperwork, neither of us had spoken to Stephanie and we had no earthly idea what type of finance rate she was offering. I don't know if this situation was a fluke, or if this is your normal way of doing business. Perhaps you are accustomed to your clients relying on you as their only source of financing, but some people do have other options available to them. I was offended that we were expected to blindly show up to sign papers & take whatever financing she offered. The day we picked up our truck, we notified our salesman Derek 1.5 hours in advance that we would be there. When we arrived, we waited quite a while for the finance person, only to find that he had gone to lunch. We then went to lunch and shortly after we returned, were able to complete the paperwork. What started out as a 4-5 hour purchasing excursion (3 hours' travel time) turned into a 7+ hour ordeal. We are very happy with our vehicle and the price we paid for it. And we will certainly consider Vernon Auto Group in the future for ourselves, and will refer friends. We will just have a better idea of what to expect. More

Easiest Car Buying Experience Yet Vernon Ford and Morgan Chavez were great to work with. They listened to my needs and met them with prompt service. I will e back to work with them aga Vernon Ford and Morgan Chavez were great to work with. They listened to my needs and met them with prompt service. I will e back to work with them again on my next truck! More

This was my first perches all on my own. This was my first perches on my own. I was very happy with the help and all the information I received. Morgan helped me with finding a car I would li This was my first perches on my own. I was very happy with the help and all the information I received. Morgan helped me with finding a car I would like and a payment I could afford. Thank you Vernon Auto Group for getting me in a car that I can start my new job in. They even deliver it to me. More

Great Excellent customer service. Very friendly and knowledgeable. We would highly recommend Vernon Auto Group to anyone shopping for a vehicle. Internet sa Excellent customer service. Very friendly and knowledgeable. We would highly recommend Vernon Auto Group to anyone shopping for a vehicle. Internet sales made it very easy to purchase truck. More