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Vernon Auto Group

Vernon, TX

4.9
5,565 Reviews
The future is here. Everything we do, we believe in challenging the norm. We believe that the automotive purchasing experience is fundamentally flawed. If you are the type of person who wants complete control over your purchase experience without the pressure of a salesperson or having to negotiate back and forth, then we are the dealer group for you. Streamline processes, nationwide delivery, and purchase experience from the comfort of your home. All with a dedicated Product Specialist, who is commission-free, to help guide you through your experience.
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3701 Highway 287 West

Vernon, TX

76384

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Showing 5,565 reviews

February 28, 2018

Eager to help and please Morgan Chavez is awesome to work with. Ashley, the customer relations rep is great too! Enjoyed our experience with this dealership! Rodney in Fina More

by Debcal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Morgan Chavez, Rodney Wilkinson
Mar 01, 2018 -

Vernon Auto Group responded

Thank you for the awesome review!! It was a pleasure having the opportunity to do business with you.

February 27, 2018

Hurry & Wait Derek was a good person to deal with. He was knowledgeable and polite even under fire. I would deal with him again. Anymore, it seems to only take a More

by BigPa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I appreciated Stepanie Fernandez for explaining not only this paperwork, but paperwork on the last vehicle that was prepared incorrectly which will probably cost me more in the end., Stephanie Fernandez
Mar 01, 2018 -

Vernon Auto Group responded

Thank you for the awesome review!! It was a pleasure having the opportunity to do business with you.

February 27, 2018

Highly recommend I don’t buy vehicles very often, but this was the easiest vehicle transaction I have made. Brandon found exactly what I was looking for at a price I More

by Beau_Rains
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Mitchell, Sheridyn McNair
Feb 27, 2018 -

Vernon Auto Group responded

Thank you for the awesome review!! It was a pleasure having the opportunity to do business with you.

February 27, 2018

This experience was awesome! This was a great buying experience from start to finish. They even arranged to delivery my new truck and pick up my two trade ins. More

by Arod57
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan Chavez, Rodney Wilkinson
Feb 27, 2018 -

Vernon Auto Group responded

Thank you for the awesome review!! It was a pleasure having the opportunity to do business with you.

February 27, 2018

Pleasant. Very accommodating staff, and all quite friendly! Great selection and willing to work with you on details of the transaction. Enjoyed my experience wi More

by Mrsteel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dwayne (unsure of his last name but was a trainee), Nick Ware, Sheridyn McNair
Feb 27, 2018 -

Vernon Auto Group responded

Thank you for the awesome review!! It was a pleasure having the opportunity to do business with you.

February 27, 2018

Kudos to Salesman Rodney H. Looking to buy a new vehicle check out Rodney H. at Vernon auto. He will work hard to make sure you have a great buying experience. More

by Lesa1414
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Haston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2018 -

Vernon Auto Group responded

Thank you for the awesome review!! It was a pleasure having the opportunity to do business with you.

February 27, 2018

Great Customer Service! I've been in customer service for 12 years so I know how a customer should be treated. Nick helped me greatly and was not pushy and was very knowledge More

by ACampbell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Ware
Mar 01, 2018 -

Vernon Auto Group responded

Thank you for the awesome review!! It was a pleasure having the opportunity to do business with you.

February 26, 2018

Excellent service!! Chris is amazing at what he does! He was super patient with me when I couldn’t decide which vehicle to choose. I recommend him to anyone in search of More

by yazdur
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Christanelli
Feb 27, 2018 -

Vernon Auto Group responded

Thank you for sharing your experience with us! We greatly appreciate it! Lets us know if we can help anytime!

February 26, 2018

They helped a lot with getting the car I wanted andservice. Steve helped me out a lot with the car I wanted. I was really impressed with how great and smoothly everything went. I love my new car and I’m so glad More

by Mabila
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Ybarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2018 -

Vernon Auto Group responded

Thank you for the awesome review!! It was a pleasure having the opportunity to do business with you.

February 24, 2018

Quick and Easy I researched and purchased a vehicle from Vernon Auto Group for my mom and had to do all the leg work for her because it is still hard for her to get More

by Timber 797
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Slaydon, Ralph Arteaga, Stephanie Fernandez, Chris Christanelli
Feb 27, 2018 -

Vernon Auto Group responded

Thank you for the awesome review!! It was a pleasure having the opportunity to do business with you.

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