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Vernon Auto Group

Vernon, TX

4.9
5,556 Reviews
The future is here. Everything we do, we believe in challenging the norm. We believe that the automotive purchasing experience is fundamentally flawed. If you are the type of person who wants complete control over your purchase experience without the pressure of a salesperson or having to negotiate back and forth, then we are the dealer group for you. Streamline processes, nationwide delivery, and purchase experience from the comfort of your home. All with a dedicated Product Specialist, who is commission-free, to help guide you through your experience.
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3701 Highway 287 West

Vernon, TX

76384

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Showing 5,556 reviews

September 05, 2022

Rodney Moore was a very upfront salesman, hassle free and did his job well. Finance department got me in the area I was looking for. Delivery was fast overall it was a great experience. More

by Lou432
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Dunson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodney Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2022 -

Vernon Auto Group responded

Thank you for sharing your review with us, we greatly appreciate your business.

September 02, 2022

Great experience Top gun outfit Completed everything by phone Received vehicle way before expected time More

by James.r.fleming47
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Echols
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kay Lynn Rodriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodney Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2022 -

Vernon Auto Group responded

Thank you so much James! - Maverick out!

September 01, 2022

They have competitive pricing, and really good customer service. My vehicle was delivered the next day after the deal was made. More

by Tysonlkubena
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2022 -

Vernon Auto Group responded

Thank you so much! We enjoyed working with you and hope you enjoy your vehicle!

August 30, 2022

Derek, Chris and Madison were very easy to work with and went out of their way to work with us in order to get the deal done. This is our second purchase through Vernon Auto Group and both times have been v More

by GeauxTigers
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Dunson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Madison Templeton
Sep 02, 2022 -

Vernon Auto Group responded

Thank you for sharing with us, we greatly appreciate your business and hope you enjoy your vehicle!

August 29, 2022

Ordered my 2022 Ram 3500 received it 3 months later when I was told it would arrive. Rodney Moore keep me up to date on its progress and the truck arrived with everything I asked for. More

by Shanehoward1174
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kay Lynn Rodriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodney Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2022 -

Vernon Auto Group responded

Thank you for sharing your experience with us, we appreciate your business and hope you enjoy your new truck!

August 27, 2022

Super great to deal with! Made the buying experience very easy and there weren’t any hidden costs that we weren’t aware of. They also went above and beyond for us since we had More

by Lanielong870
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2022 -

Vernon Auto Group responded

Thank you for sharing your review with us, we appreciate your business with us and hope you enjoy your vehicle!

August 27, 2022

Steve Ybarra was great and the dealership kept their word on all the deals that were made. Highly recommend!! More

by luperegio
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Ybarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2022 -

Vernon Auto Group responded

Thank you for sharing your review with us, we enjoyed working with you and hope you enjoy your vehicle!

August 24, 2022

My experience with Vernon ford was great. I was able to purchase the vehicle from the comfort of my own home and everything went very smooth. More

by Kipperf
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kay Lynn Rodriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodney Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2022 -

Vernon Auto Group responded

Thank you for sharing your experience with us, we strive to ensure the car buying process is as seamless as possible. We Thank you for your business with us and hope you enjoy your vehicle!

August 22, 2022

One of the smoothest transactions I have ever made, Rodney went above and beyond for me. He even helped get it delivered to me. Again thank you all More

by jeffdr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Madison Templeton
Aug 23, 2022 -

Vernon Auto Group responded

Wow, thank you for your kind words. We appreciate your business with us and hope you enjoy your new vehicle!

August 21, 2022

I felt like they were waiting until the last minute to give me a price on my trade-in. when my new vehicle arrived I think they thought they could lowball me and make some money off of the trade-in. not e More

by wade
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rodney Moore
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2022 -

Vernon Auto Group responded

We do apologize you feel this way, the used car market does fluctuate. We were able to offer you fair market value on your vehicle. If there is anything further we may address please feel reach out to one of our Managers here to better resolve them. Thank you.

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