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Vernon Auto Group
Vernon, TX
5,550 Reviews
The future is here. Everything we do, we believe in challenging the norm. We believe that the automotive purchasing experience is fundamentally flawed. If you are the type of person who wants complete control over your purchase experience without the pressure of a salesperson or having to negotiate back and forth, then we are the dealer group for you.
Streamline processes, nationwide delivery, and purchase experience from the comfort of your home. All with a dedicated Product Specialist, who is commission-free, to help guide you through your experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 5,550 reviews
November 26, 2016
Easy Dealer to work with Ryan Smith was great to work with as well as the rest of the staff. Their trade in phone estimator was surprising. No low balling. Just a fair trade v Ryan Smith was great to work with as well as the rest of the staff. Their trade in phone estimator was surprising. No low balling. Just a fair trade value offered. I had some trouble finding the exact truck and Ryan worked me thru finding one in their stock, that would work. Then our trade's title got lost at my house and we had to put off the trade for a few days but all turned out well. He stayed in contact with me the whole time. Best of all and this is the important part. There is no hidden agenda. There isn't a hard sell on all the add on's right at the end of the deal. The young lady offers you a couple of aftermarket items and when you say no thank you. She moves on. Her paper work was on the spot. The trade in manager was out on the trade in as soon as we rolled in and the dealers technical guru (Young lady ) walked me thru all the goody's and gadgets and I was up to speed in nothing flat. Vernon is a little far out but well worth the drive. Oh before I forget. they installed wheel locks and a spare tire lock without charging a penny. My wife's car we just purchased from another dealer had the same "Dealer" locks installed on the wheels and they wanted $299.00 for them. We told them pull them off. You can bet when we buy again. We will go back to Vernon. I have been trading cars for 50 years and have never done one as easy as this truck and time at dealer was less than an hour. Thanks to all the entire Vernon Auto Group staff More
by Austinopa
Employees Worked With
Ryan Smith
November 25, 2016
Great eaperience We have.bought many vehicles from many dealerships. After a recommendation to try this place which is 8 hours from our home, we will continue to buy f We have.bought many vehicles from many dealerships. After a recommendation to try this place which is 8 hours from our home, we will continue to buy from here. More
by Kim Westfall
November 24, 2016
2013 Hyundai Sonata My04 Alero had been totaled in an accident. I didn't feel like going out of town to car shop, so I went to Vernon Auto. I test drove a 2013 Hyundai So My04 Alero had been totaled in an accident. I didn't feel like going out of town to car shop, so I went to Vernon Auto. I test drove a 2013 Hyundai Sonata and loved it. Hayden Caldwell was wonderful in working out a payment that I could afford. Thank you so much Hayden and team. I love my new car! Sincerely Dawn Rouswell More
by Dawn Rouswell
November 24, 2016
new Dodge 3500 purchase One of the best buying experiences yet. Done totally over the phone/internet. Ryan Smith and crew were great to deal with. Flew from Oregon to Texas t One of the best buying experiences yet. Done totally over the phone/internet. Ryan Smith and crew were great to deal with. Flew from Oregon to Texas to pick up. They picked us up, took us to dealership, and a couple hours later (would have been even quicker, but one of their paperwork folks was out that day) and on our way home. Truck was all and more than what we expected and price was best I found by far after 2 months of looking nationwide! You guys are GREAT and I certainly would do business with you in the future. Check them out and give them the opportunity to fill your needs at a very competitive price. More
by bonnie klahn
November 23, 2016
Excellent Rodney- Excellent dude to work with. Simple to deal with and sticks to his word. Had it set up over the phone. Walked in signed papers and drove off i Rodney- Excellent dude to work with. Simple to deal with and sticks to his word. Had it set up over the phone. Walked in signed papers and drove off in my new ride. More
by Tannerauldridge
Employees Worked With
November 23, 2016
Super service Ryan is awesome, he was there to help every step of the way. Our 2015 Dodge spun a main or bent a rod but Ryan made the trade work AWESOME Ryan is awesome, he was there to help every step of the way. Our 2015 Dodge spun a main or bent a rod but Ryan made the trade work AWESOME More
by Dragon1782
Employees Worked With
Ryan Smith
November 22, 2016
Saturday Purchase The experience was very professional and friendly. No pressure to purchase from Chase on the phone or by email. The price paid for the vehicle is wh The experience was very professional and friendly. No pressure to purchase from Chase on the phone or by email. The price paid for the vehicle is what was quoted. Very refreshing. More
by Patrick Holeva
Employees Worked With
Chase Maldonado
November 22, 2016
Enjoyable Always friendly and glad to make the best deal even if it wasn't about the car, was always up front and answered all questions that were asked Always friendly and glad to make the best deal even if it wasn't about the car, was always up front and answered all questions that were asked More
by Linz
November 20, 2016
Bought a Truck Very pleased with my experience here at vernon. I made my purchase over the phone and they delivered the same day. My salesman Nicolas Fuentes was ver Very pleased with my experience here at vernon. I made my purchase over the phone and they delivered the same day. My salesman Nicolas Fuentes was very professional and never pushy. Not to mention they had the best deal i could find anywhere. Would definetly buy from here again. More
by Jonathan Burk
Employees Worked With
Nicolas Fuentes
November 18, 2016
Excellent Experience Rodney was very easy to work with. It was nice to be able to shop for a vehicle without a high pressure salesman. Best overall experience I have had p Rodney was very easy to work with. It was nice to be able to shop for a vehicle without a high pressure salesman. Best overall experience I have had purchasing a vehicle. More
by JS
