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Vernon Auto Group

Vernon, TX

4.9
5,553 Reviews
The future is here. Everything we do, we believe in challenging the norm. We believe that the automotive purchasing experience is fundamentally flawed. If you are the type of person who wants complete control over your purchase experience without the pressure of a salesperson or having to negotiate back and forth, then we are the dealer group for you. Streamline processes, nationwide delivery, and purchase experience from the comfort of your home. All with a dedicated Product Specialist, who is commission-free, to help guide you through your experience.
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3701 Highway 287 West

Vernon, TX

76384

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Showing 5,553 reviews

April 21, 2022

Waited over four weeks for service on my 2021 F250. Dropped off truck for the day. When I picked up was told “super busy..tech left early...didn’t get to your truck”..What? At my rescheduled appointm More

by ddthdog
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service
Apr 27, 2022 -

Vernon Auto Group responded

We understand your frustration and issue, we have addressed the matter with our team to ensure has been taken care of. Please call and ask for any one of our management team.

April 20, 2022

Dealership did everything I asked for and will be buy my next vehicle from them More

by Tony.inboard
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kay Lynn Rodriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodney Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2022 -

Vernon Auto Group responded

Wow! Thank you for the great review, we enjoyed working with you and hope you enjoy your vehicle!

April 19, 2022

Was unsatisfied with purchase. Gave full refund. Extremely helpful with return of vehicle. Awesome service. More

by Hannahleer21
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Hope
Apr 27, 2022 -

Vernon Auto Group responded

Hannah, we appreciate your understanding and are glad to have gotten you taken care of.

April 16, 2022

Friendly & professional. One of the best car shopping experiences I’ve had! Definir Recommend them! More

by Zapatasonia
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2022 -

Vernon Auto Group responded

Thank you for sharing your recent purchasing experience with us, we enjoyed working with you!

April 12, 2022

This was the easiest car purchase we've ever made! Everything was straight forward and clear. Bryan was friendly, quick to respond to my texts, and was all business. He gave me a great deal on my t More

by bl1982
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Hope
Apr 14, 2022 -

Vernon Auto Group responded

Thank you for the great review, we appreciate your business with us and hope you enjoy your vehicle!

April 11, 2022

Very good customer service , very good communication , very good team to work with and very friendly More

by rburis
Recommend Dealer
Yes
Employees Worked With
Rodney Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2022 -

Vernon Auto Group responded

Thank you for sharing your experience with us, we appreciate your business with us!

April 06, 2022

Great people to work with and very friendly salesperson named Rodney that even came in on his day off to help us finalize the deal. Thanks a bunch! More

by jhooper
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2022 -

Vernon Auto Group responded

Wow that is fantastic! We hope you enjoy your vehicle!

April 05, 2022

Only dealership we like to deal with. Always have had excellent service. And Rodney our salesman was fantastic. More

by ABrewer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 05, 2022

Everyone was super responsive and super friendly. Delivered to our door, clean and full of fuel. Thanks for a great experience. More

by winston
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Helen Nelson
April 05, 2022

The easiest automotive transaction that I have ever experienced! And the vehicle was better than advertised! More

by OneTribe
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Ybarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sheri Baird
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fidela Nail, Madison Templeton
Apr 07, 2022 -

Vernon Auto Group responded

Wow! What a great review, thank you for sharing with us and we hope you enjoy your vehicle!

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