Vernon Auto Group

truck I purchased a 2014 chevy silverado from vernon auto group. I got a great price,mark helped me out in everything i needed. I love my truck I purchased a 2014 chevy silverado from vernon auto group. I got a great price,mark helped me out in everything i needed. I love my truck More

Great overall experience Deiter went above and beyond to make sure our buying experience was a good one. This was our second purchase from Deiter and will not be our last. T Deiter went above and beyond to make sure our buying experience was a good one. This was our second purchase from Deiter and will not be our last. Thank you! More

Best ever Best experience I have ever had buying a vehicle. Very nice people. Good inventory this is a great place to buy a vehicle. Very fast and Best experience I have ever had buying a vehicle. Very nice people. Good inventory this is a great place to buy a vehicle. Very fast and easy.walk in sign papers and walk out its that easy More

Ashley Hernandez saved the day! I purchased a 2013 Toyota Tundra from Vernon Auto Group. Initial dealings were great, but when the truck was delivered, the courier only had one key. I purchased a 2013 Toyota Tundra from Vernon Auto Group. Initial dealings were great, but when the truck was delivered, the courier only had one key. I was contacted the day after my truck was delivered asking how the truck was. I told them all was great except the one key. The sales rep, Mark Dunson, told me he would check into it and call me back. I waited 2 days with no contact. I called Mark to see what he had found, he told me he had tried to call me but calls were not answered and voice mail was not working. I told him that was unusual, because I had been getting voice mail the prior two days. I then asked him if he had texted me or emailed me, these two options had been used when we were working on getting the deal put together. He said no. As a matter of fact, he had sent me an email asking me to review my experience on Yelp, Dealer Rater, Facebook, Cars.com, and Edmonds because he is required to get 35% of his customers to review so he can get paid. He then told me it was company "Policy" that the used vehicles are sold how they get them and since they are not a Toyota dealer, he can't get another key. I told him I was pretty disappointed because I had paid $36,000 for a two year old truck with one key, the only problem I had with the other wise good transaction. He told me he understood and that he would personally pay for the key himself. I told him I didn't expect that, and that I didn't want to spend anymore time talking about what he could not do for me to remedy the key issue. He said he was sorry and best wishes. I got married 2 days after this all happened, so I was busy with wedding and honeymoon for a week after. After the honeymoon, I got to thinking that I needed a key incase I lock the keys in the truck or lost the one I had, so I had a key made, key only for $108.25. I also thought I would give Mark a chance to rectify the problem, so I sent him a picture of the key and receipt. His response verbatim was, "Well we tried to take care of this last month but you decided t o hang up on me. If you would've done something last month I could've got it done through the dealership. But with it being a new month I can't get it passed by management. I'm sorry Danny." Two lies from the same person! Like I said, the transaction was great except for the $108.23 issue with the key. I even told him I didn't need a fob, another $115, because all I wanted was to have access incase the one key was lost. He even told me his father is the Sales Manager and he would talk to him when he got home that night the first time we discussed the key. More

Great people and great service Very up front pricing and was thousands less than anyone else. I went through Deiter Brannon and he was great do deal with. Thank You!! Very up front pricing and was thousands less than anyone else. I went through Deiter Brannon and he was great do deal with. Thank You!! More

Great I do not like to haggle, thus their no haggle pricing fits my wants and needs perfectly and their pricing and service is excellent! Twenty five I do not like to haggle, thus their no haggle pricing fits my wants and needs perfectly and their pricing and service is excellent! Twenty five More

very happy they don't mess around. they do what they say and say what they do. no haggle is the only way to go thanks again very sweet.. they don't mess around. they do what they say and say what they do. no haggle is the only way to go thanks again very sweet.. More

Fast friendly service Ryan Smith at Vernon auto group helped me in the purchase of my 2013 ram bighorn. Ryan was knowedgable of the vehicles and listened to my questions an Ryan Smith at Vernon auto group helped me in the purchase of my 2013 ram bighorn. Ryan was knowedgable of the vehicles and listened to my questions and concerns which is a huge deal maker. I will definitely be coming back to Vernon auto group in the future. More

in and out I'd been watching the car online till we could afford it, then went in, looked the car over, drove it, and Chris started putting everything together. I'd been watching the car online till we could afford it, then went in, looked the car over, drove it, and Chris started putting everything together. In no time the i's were dotted, t's crossed and we were heading home with our car. More

2012 Tahoe Great buying experience. The Staff was very friendly, knowledgable and helpful during the process. Mark and Chris were very polite and professional. T Great buying experience. The Staff was very friendly, knowledgable and helpful during the process. Mark and Chris were very polite and professional. The whole staff made us fell welcome. I will defiantly do business here again. Great Job! More