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Vernon Auto Group

Vernon, TX

4.9
5,550 Reviews
The future is here. Everything we do, we believe in challenging the norm. We believe that the automotive purchasing experience is fundamentally flawed. If you are the type of person who wants complete control over your purchase experience without the pressure of a salesperson or having to negotiate back and forth, then we are the dealer group for you. Streamline processes, nationwide delivery, and purchase experience from the comfort of your home. All with a dedicated Product Specialist, who is commission-free, to help guide you through your experience.
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3701 Highway 287 West

Vernon, TX

76384

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Showing 5,550 reviews

May 06, 2021

I always try to shop local and put my money into Vernon as much as possible. I was very pleased that Vernon Auto Group was able to work with my schedule and get my car in after having to wait so long (2 mo More

by Luckykjk
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tikiesa Townsend
May 07, 2021 -

Vernon Auto Group responded

We are so sorry to hear this. If you do not mind please calling our main line and asking for the Customer Relations Manager so we can ensure we get this taken care of for you.

May 04, 2021

Originally visited the dealership to have my 2018 F250 serviced. Ended up purchasing a new F250 with the help of Aaron. He helped me find the right vehicle and assisted with the applications that needed More

by ddthdog
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Escobedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Malone
May 07, 2021 -

Vernon Auto Group responded

We strive on making a vehicle purchase as seamless as possible, we are glad to have been able to work with you and do hope you enjoy your new vehicle!

May 03, 2021

Best experience I’ve had buying a vehicle! They had a hard to find truck in the package I wanted, and had the process of buying it very easy! More

by C.Hugg
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Ybarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2021 -

Vernon Auto Group responded

Glad you were able to get the truck you were looking for! Thank you for sharing your experience with us!

May 02, 2021

I wasn’t sure about buying a new vehicle at first. Brandon wasn’t pushy or trying to force a deal on me. I finally decided on a truck and he made work seamlessly. More

by Heath
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Mitchell, David Foster
May 07, 2021 -

Vernon Auto Group responded

We enjoyed working with you on your purchase and do hope you enjoy your vehicle!

April 30, 2021

Brandon was extremely helpful in setting up my Ford Pass account so that I could access all the available information for my NEW 2021 Ford Expedition Limited. This is our 25 vehicle in 10 years that we have More

by Turner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jr Calvillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kay Lynn Rodriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Mitchell
May 07, 2021 -

Vernon Auto Group responded

Wow thank you for your continued business we always enjoy working with you!

April 29, 2021

Everything was smooth and simple. I have bought several vehicles from Vernon and will continue to. They always provide the best deals in the country. More

by Campbell Farm & Ranch Clovis NM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Mitchell
May 07, 2021 -

Vernon Auto Group responded

Thank you for your continued business with us we appreciate it and look forward to seeing you again!

April 28, 2021

My new Ram 3500 was delivered Saturday morning 04/21. After traveling 1900 miles from Vernon Tx to Forest Grove, Or I couldn't even find a rock chip, the truck was delivered full og fule & clean as a whi More

by Rick
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Everyone I talked to in Sales & Transportation. , Ralph Arteaga
May 07, 2021 -

Vernon Auto Group responded

Wow! Thank you for the great amazing review, we greatly enjoyed working with you and appreciate your feedback and do hope you enjoy your vehicle, Welcome to the Vernon Auto Group Family!

April 28, 2021

I don't feel that I can give a fair rating due to confusing number of people we dealt with no one knew what the other had told us. We are in Louisiana and they didn't know our tax rate, we have made More

by anniehumphrey62
Recommend Dealer
No
Employees Worked With
Chris Dunson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kay Lynn Rodriquez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brittany Cruz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicolas Fuentes, Miguel Granados, Selena Villalobos
Apr 28, 2021 -

Vernon Auto Group responded

Mrs. Humphrey, Our Process may not be for everyone. We do understand there was a lack of communication as you did inform us you do not like transacting by phone. When working with out of state deals it is imperative to have the correct taxes included, We never want anybody paying their state more in taxes than required! We most definitely will look into this and get this straightened out as quickly as possible.

April 25, 2021

They gave me what I wanted in a trade and got my monthly payment where I wanted it. Very friendly and fast will use again. Great service More

by dvdvictoria
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Foster, Matt Templeton
Apr 30, 2021 -

Vernon Auto Group responded

Thank you for sharing your experience with us we hope you enjoy your vehicle!

April 24, 2021

This was the easiestprocess fir a vehicle purchase I have ever experienced. The communication process was very easy. The vehicle was delivered exactly when promised. More

by Stevenberkley5
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Haston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2021 -

Vernon Auto Group responded

We strive to make the car buying process as simple and hassle free as possible, we do appreciate your business!

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