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Vernon Auto Group
Vernon, TX
5,556 Reviews
The future is here. Everything we do, we believe in challenging the norm. We believe that the automotive purchasing experience is fundamentally flawed. If you are the type of person who wants complete control over your purchase experience without the pressure of a salesperson or having to negotiate back and forth, then we are the dealer group for you.
Streamline processes, nationwide delivery, and purchase experience from the comfort of your home. All with a dedicated Product Specialist, who is commission-free, to help guide you through your experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 5,556 reviews
August 04, 2020
If they can't find it they will order it! Morgan Chavez was great to work with. I special built a truck on Ford's website. He searched and couldn't find one, so his team special ordered it for Morgan Chavez was great to work with. I special built a truck on Ford's website. He searched and couldn't find one, so his team special ordered it for me. When the truck came in, they sold it to me for a better price than i could find anywhere. Kay Lynn made the financing paperwork a breeze, and Chase got the truck delivered to my house. AWESOME buying experience. I will buy from them again in the future. More
by Shane
August 04, 2020
Simple purchase. Delivered to Lubbock, with no problems. I'm sure the Ram will work fine, as I have 2 others, and they have been very reliable. Delivered to Lubbock, with no problems. I'm sure the Ram will work fine, as I have 2 others, and they have been very reliable. More
by vickiekruse
Employees Worked With
Bryan Hope
August 03, 2020
Everything was super easy and handled smoothly over the phone. Brian was very professional and organized in all aspects of the sale. Everyone else I spoke with was very professional and knowledgeable about phone. Brian was very professional and organized in all aspects of the sale. Everyone else I spoke with was very professional and knowledgeable about the whole process. I will be a return customer for sure. More
by ivangraves
Employees Worked With
Other Employees :
Ralph Arteaga, David Foster, Tikiesa Townsend, Morgan Savage, Bryan Hope
August 03, 2020
Purchased 2012 FJ Cruiser Great service from the crew that helped me. My only complaint is when I got my FJ home, it was not thoroughly detailed! Disappointed there! Great service from the crew that helped me. My only complaint is when I got my FJ home, it was not thoroughly detailed! Disappointed there! More
by drucillacockrell
Employees Worked With
Other Employees :
Chase Maldonado, Martin Oronia
August 03, 2020
Honestly it was my first time buying over the phone. I'm used to meeting the seller and getting everything done in person. But, he took the time to help. Overall a xxxx good salesman! Thank you sir! used to meeting the seller and getting everything done in person. But, he took the time to help. Overall a xxxx good salesman! Thank you sir! More
by Furball69614
Employees Worked With
August 03, 2020
Goodbye Texas Direct/Vroom -- Hello Vernon Auto Group! Jason and his team did a superb job of customer service from start to finish. This is our fourth internet, over-the-phone car in 15 years, and by far Jason and his team did a superb job of customer service from start to finish. This is our fourth internet, over-the-phone car in 15 years, and by far the best service all around. The truck was delivered to our door. We were kept apprised of its journey every step of the way. Thanks Jason, Ashley, John, Chase and the rest of the team! More
by F450 Owners!
Employees Worked With
Jason Detwiler
August 03, 2020
Kennedy Derek was goo to work with. Workmanship on the air bag system is a sloppy. I will be having to address that. Over all Derek was on point. Derek was goo to work with. Workmanship on the air bag system is a sloppy. I will be having to address that. Over all Derek was on point. More
by johnkennedy8610
Employees Worked With
August 01, 2020
Jason, and Vernon auto group were awesome, and got everything done in a timely matter. I'm very happy with the truck I got, and will be sure to use them in the future. everything done in a timely matter. I'm very happy with the truck I got, and will be sure to use them in the future. More
by garrettsalopek
Employees Worked With
Jason Detwiler
August 01, 2020
Rodney Haston is always willing to go above and beyond of my family and I. Making sure things are good and in tact. He’s the best person to go to and he’s always so respectful!! my family and I. Making sure things are good and in tact. He’s the best person to go to and he’s always so respectful!! More
by Jada Molina
Employees Worked With
