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Victory Ford Dyersburg

Dyersburg, TN

Overview
Employees
Reviews
Vehicles
4.6
222 Reviews
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920 US-51

Dyersburg, TN

38024

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Showing 222 reviews

May 26, 2026

Max was awesome. He was so kind and patient with me. He was very helpful More

by tnvols84
Recommend Dealer
Yes
Employees Worked With
Maximus Hardy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maximus Hardy
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May 26, 2026 -

Victory Ford Dyersburg responded

We are thrilled that Maximus provided patient and helpful service. Enjoy your new Toyota and all the adventures ahead. Thank you for your five-star review. Franky Markle General Manager franky.markle@victorydyersburg.com

May 26, 2026

The service ladies always get us in & out as fast as possible. The technicians do great work as well. Victory Ford takes very good care of us! More

by JPREV1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franky Markle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jenna, Alyssa
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May 26, 2026 -

Victory Ford Dyersburg responded

It’s great to hear our service team got your F-250 in and out efficiently and that our technicians did a solid job. We appreciate your trust and look forward to assisting with your next visit. Franky Markle General Manager franky.markle@victorydyersburg.com

May 25, 2026

Bought the truck new in October. Got 15,600 miles on it. Got oil change. Yall inspect my truck tires, and said I need new tires. What did yall do! Put the cheapest tires on it to sel More

by lisarainey796
Recommend Dealer
No
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May 30, 2026 -

Victory Ford Dyersburg responded

Lisa, providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention. We're sorry your visit didn't go as planned, and we would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Franky Markle General Manager franky.markle@victorydyersburg.com

May 25, 2026

My appointment was at 2:30p, they finished at 5:00 pm. I've never had to wait the long. For oil change and tire rotation with right front tire getting hole pluged More

by Teresabrewer2017
Recommend Dealer
No
Employees Worked With
Don't know who did my work
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May 30, 2026 -

Victory Ford Dyersburg responded

Teresa, we're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly. We'd love to get to the bottom of this and turn things around for you. Franky Markle General Manager franky.markle@victorydyersburg.com

May 25, 2026

Technician mark that he checked my tire pressures. But when I got to work , I had four different numbers , one was even at a thirty More

by Teresabrewer2017
Recommend Dealer
No
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May 26, 2026 -

Victory Ford Dyersburg responded

Teresa, thank you for providing this feedback, and we apologize for not providing you with an exceptional experience. We never like seeing that we didn't meet the standards customers have come to expect, but reviews like this help us improve. Please swing back by and we will correct the issue. Thanks Franky Markle General Manager franky.markle@victorydyersburg.com

May 23, 2026

I am satisfied for the oil change and the filters and the wipers put on my car. More

by JEWELE831
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 23, 2026 -

Victory Ford Dyersburg responded

Thank you for trusting us with the oil change plus filter and wiper installation on your Toyota Corolla. We’re glad everything met your expectations. Kevin and our service team look forward to keeping your Corolla running smoothly. Franky Markle General Manager franky.markle@victorydyersburg.com

May 21, 2026

I was able to drop my truck off and get it serviced, even after missing my initial appt. . Very attentive , helpful , and communicated well. More

by DENTONJ91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franky Markle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 22, 2026 -

Victory Ford Dyersburg responded

Thank you for letting us know about your experience. We’re pleased we could service your Toyota Tundra despite the schedule change. Franky and our team appreciate your feedback and look forward to assisting you again. Franky Markle General Manager franky.markle@victorydyersburg.com

May 21, 2026

Everybody is great. K Jones and Frankie. i feel do me right. I never check their price. I call that trust. The service dept. seems promising at least the front desk. More

by SPHELAN1
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Franky Markle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 21, 2026 -

Victory Ford Dyersburg responded

It’s great to hear Franky and our front desk team earned your trust in pricing. We appreciate you noticing the hardworking service staff behind the scenes. Congratulations on your new Ford F-150, and we look forward to assisting you again. Franky Markle General Manager franky.markle@victorydyersburg.com

May 18, 2026

Victory worked quickly and thoroughly on my vehicle. The staff was kind and were able to address all of my concerns. More

by MCTAYLOR0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
A. Buckner, J. Russell
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May 18, 2026 -

Victory Ford Dyersburg responded

Thank you for sharing your experience. We are glad your Jeep Grand Cherokee received efficient, thorough attention and that our team addressed all your concerns. We look forward to helping you again. Franky Markle General Manager franky.markle@victorydyersburg.com

May 16, 2026

What an incredible experience! LaNita and the team stunned me with their professionalism and genuine nature. I have never had this kind of experience before... My family and I drov More

by Jeff W
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franky Markle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marvin Clinton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lanita Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lashawn Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donnie Luck
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 16, 2026 -

Victory Ford Dyersburg responded

It’s wonderful to hear Lanita and the team could make your seven-hour trip from Sidney go smoothly and address all your questions. Installing new tires and handling the financing details while treating you with respect was our pleasure. Thank you for trusting us with your Toyota Tundra and for sharing your experience from Ohio. Franky Markle General Manager franky.markle@victorydyersburg.com

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