Victory Mitsubishi

Transmission died and no resolve given from owner DO NOT purchase a vehicle from Victory Auto Group located at 4101 Boston Road BX NY as well as 4070 Boston Road BX NY. The do not service, check or i DO NOT purchase a vehicle from Victory Auto Group located at 4101 Boston Road BX NY as well as 4070 Boston Road BX NY. The do not service, check or inspect their vehicles before purchase. I was sold a 2010 Dodge Journey on 10/11/2017 and the check engine light was reset and the vehicle was given to me with an inspection sticker scraped from a different vehicle and placed on mine with an inspection of 3/2017. I have been to their service center over 15 times for numerous issues with the vehicle such as check engine light, car stalling/cutting off on highway and multiple times while driving in the middle of the street, no heat in -2 degree weather, holes in tires, steering suspension, senors replacement, no airbag on passenger side, window button not working, brakes and rotors no good, false inspection on car. Finally the transmission went while in their custody on a test drive. I have spoken to the owner Chris who has failed to come to a resolution to this problem as I am spending money on uber, Insurance and a car note for a car that I can not drive. Edwin the financial guy is in on the bad dal. DON'T TRUST THEM. They scam every buyer!!! They have over 30 cars that are brought back daily and they can not service because they do not have educated mechanics that are truthful on the real issues. The waiting room is always packed and they cant answer to every service request/car that comes in. They will also half fix an item and tell other staff you will be back in less than a week. The paperwork they provide to you is also a fraud. CHECK YOUR MILLAGE and warranty agreement as well as the price for the warranty. They do not car about customer satisfaction only getting rid of problem cars and assuming no responsibility for the vehicle. More

Best New Years / Birthday gift ever I was testing to see if this preapoved thing really works and the minute I step into victory auto group my sale guy (Orlando) make me feel at home, it I was testing to see if this preapoved thing really works and the minute I step into victory auto group my sale guy (Orlando) make me feel at home, it’s like get a car from my family with more love... these guys are awesome... More

Honest salesmen trying to make you happy Very nice and friendly staff. Willing to help you in any way. They just want the car out of there :) they will make you a deal you can't refuse Very nice and friendly staff. Willing to help you in any way. They just want the car out of there :) they will make you a deal you can't refuse More

SCAM - online asking price is $2,500 less than reality They quote a price on their website (and every used car aggregator. They call it their 'asking price'. However, when you finally get to their showroom They quote a price on their website (and every used car aggregator. They call it their 'asking price'. However, when you finally get to their showroom they inform you that the price is actually $2,500 more than what was listed. They are using false advertisement to scam the aggregators into driving them business, then just hoping that after having made the trek to their showroom you will suck it up and agree to pay the extra $2,500. A complete scam. I wasted 4 hours getting to and from this place. The owner claimed that 'all dealerships are doing this'. Definitely not someone I'd want to do business with ever. More

Happg Customer S&G Johann was very phenomenal. He knows his job well...along with Shane, who make sure I was getting the proper service like I should. I promise you that Johann was very phenomenal. He knows his job well...along with Shane, who make sure I was getting the proper service like I should. I promise you that Johann and Shane went above and beyond to make sure a I got a good deal and also make sure I walked out with the car that best suites me!! Thanks Victory Auto Group for their great employees!!!! More

Classy owner! My husband got a great deal on a 2013 VW Jetta GLI! We a bit of a hiccup with one of the salesmen, but the owner himself stepped in and handled the si My husband got a great deal on a 2013 VW Jetta GLI! We a bit of a hiccup with one of the salesmen, but the owner himself stepped in and handled the situation with class and superior customer service! The car runs great, no complaints. More

They really do "get it done"! Working with the whole team was a great experience but the lead was Robert Taylor. He was straight forward and true to his word. He kept telling us Working with the whole team was a great experience but the lead was Robert Taylor. He was straight forward and true to his word. He kept telling us he'll get it done and, by Gumby, he was true to his word. My credit history is virtually non-existant and my co-signer had quite a few issues and we still drove out in a brand new 2017 Mitsubishi Lancer! He, Chino, Jessica and the dealership manager, whose name I am ashamed to admit escapes me, was top notch! I wholeheartedly recommend Victory Auto Group to any and everyone looking for a vehicle. More

Very happy with the service! Jose was extremely helpful and the customer service was very hands on and on point. We are very happy with the expedited service and we left Victory w Jose was extremely helpful and the customer service was very hands on and on point. We are very happy with the expedited service and we left Victory with a new car! I wholeheartedly recommend this dealership. More

Wonferful service Came to this dealer in a major need for a van to work with, thankfully even with my not so great credit i was able to leave with a 2014 chrystler! Ver Came to this dealer in a major need for a van to work with, thankfully even with my not so great credit i was able to leave with a 2014 chrystler! Very content with the staff, very professional and theirs salesperson johnathan and managers julio and chris were more than helpful. Deff will recommend to my friends and family! More

Best experience for a first time buyer Had a wonderful experience being a first time buyer. Was assisted by Dimitri-Sales Manager and Gregory Scott. They are awesome????. They helped bring Had a wonderful experience being a first time buyer. Was assisted by Dimitri-Sales Manager and Gregory Scott. They are awesome????. They helped bring my car monthly payments and insurance payments down to what I can afford. Great deal and great doing business with this company. I strongly recommend them. More