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Victory Toyota of Brook Park

Brook Park, OH

4.8
7,561 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair. We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire. If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today. We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly. Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence. We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well. We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
Contact Dealership

13775 Brookpark Road

Brook Park, OH

44142

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Showing 7,561 reviews

November 08, 2022

My husband and I were very happy with the purchase of our new Highlander. Thank you to Sam Ibrahim for helping us with this sale! More

by Debbie Crivel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Ibrahim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2022 -

Victory Toyota of Brook Park responded

Debbie, Thank you for the business. We are happy to hear that you had a 5 star experience. Sam will be happy to help you if you should need anything else. We'll look for you in service with your complimentary Toyota Care maintenance program.

Nov 18, 2022 -

Debbie Crivel responded

Thank you!

November 07, 2022

Very nice dealership for sure. I will recommend to my friends. Thanks a lot . Ok More

by SYLEE54
Recommend Dealer
Yes
Employees Worked With
Anastasia Kaluszyk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Lombardo
Nov 09, 2022 -

Victory Toyota of Brook Park responded

Repeat and referral business means so much to us, Thank you! I'm sure that if you need any help Anastasia will be glad to get it for you. Please stop by and say hello when you're in for the complimentary Toyota Care maintenance program! We'll see you soon

November 07, 2022

Came here at metro Toyota and superedgar10 helped me get a Rav hybrid . All good More

by nimbus10528
Recommend Dealer
Yes
Employees Worked With
Edgar Arevalo
Nov 09, 2022 -

Victory Toyota of Brook Park responded

Thank you for the business, It wonderful to hear that you were treated so well. Edgar works very hard to give you that 5 STAR experience and it shows. Please let us know if there is something else we can help you with. Safe travels on the road ahead!

November 07, 2022

I appreciate that they did not try to force anything but gave us the information we needed to make the selection for us. More

by walshfrazierj
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Schneider
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Ferrett
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2022 -

Victory Toyota of Brook Park responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

November 06, 2022

I received a warm welcome from the time I walked in the door. Great service would recommend Metro Toyota to anyone looking for a car. More

by Sandytench
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Schneider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Schneider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Lombardo
Nov 07, 2022 -

Victory Toyota of Brook Park responded

Hi Sandy, Thank you for your kind words about Justin Schneider and for recommending Metro Toyota as your dealership of choice. Let us know if we can do anything for you! Stay safe and Happy driving! -Metro Toyota Customer Care Team

November 06, 2022

Great job! The only thing I have to say it's that I wished I would have been notified at the right car miles when my fluid transmission should been changed not More

by RohatM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominic Theodore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2022 -

Victory Toyota of Brook Park responded

Hello, we appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

November 06, 2022

Excellent service every time. . very efficient and care in what they do. That is why no one services my car BUT Toyota More

by EG68000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominic Theodore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2022 -

Victory Toyota of Brook Park responded

Hello, we appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

November 06, 2022

For price and good service. Seem to care for the purchase value vs just trying to sell a car. I liked the care More

by tconnor
Recommend Dealer
Yes
Employees Worked With
Jeremy McClish
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Konopka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Saponari
Nov 07, 2022 -

Victory Toyota of Brook Park responded

Hi tconnor, Thank you for your five-star review and for your kind words about the care of our team. We do care about you! Think of us as your one-stop Toyota store, feel free to save our phone number 216-267-7000, and address 13775 Brookpark Road, Cleveland, Ohio 44142. Let us know if you need anything. Stay safe and Happy driving, Metro Toyota Customer Care Team

November 06, 2022

Advisor Mike H was great. He kept me informed and notified me as soon as my car was done More

by debsyms58
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Scott Barrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Hana
5.0
This rating includes all reviews, with more weight given to recent reviews.
SUSAN BOTTORF
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2022 -

Victory Toyota of Brook Park responded

Hello, we appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

November 05, 2022

Great dealership… great salespeople… very helpful… friendly.. everyone is very patient.. would recommend this dealership highly!! More

by Kking051290
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy McClish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Albright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Overman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2022 -

Victory Toyota of Brook Park responded

Kking051290, Thank you for your kind words about our dealership and staff. We are very pleased you had a great experience and that you've made Metro Toyota your dealership of choice. Let us know if you need anything. Stay safe and Happy driving! -Metro Toyota Customer Care Team

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