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Victory Toyota of Brook Park

Brook Park, OH

4.8
7,561 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair. We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire. If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today. We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly. Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence. We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well. We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
Contact Dealership

13775 Brookpark Road

Brook Park, OH

44142

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Showing 7,561 reviews

November 02, 2022

Fast, honest, great service and the most friendliest dealer I’ve ever came into contact with! More

by Carol.jarvis72
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Overman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Schneider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2022 -

Victory Toyota of Brook Park responded

Carol, Thank you for the business. We are happy to hear that you had a 5 star experience. Tony will be happy to help you if you should need anything else. We'll look for you in service with your complimentary Toyota Care maintenance program.

November 02, 2022

I had a great experience shopping for and purchasing a car that I love from Metro Toyota. I never felt pressured, only supported in test driving different options So I could make sure I was getting the ca More

by ALCHEMISTSHEART
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Ferrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2022 -

Victory Toyota of Brook Park responded

We're happy to hear that you felt comfortable doing business here, Mike is a true professional and takes the time to understand your needs and make sure you get what you wanted. Please let us know if there is anything we missed. Pleas have a safe holiday season!

November 02, 2022

Great people. Friendly and helpful. And the facility had a fantastic waiting room. I recommend this Dealer and location. More

by DS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Barrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Hana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominic Theodore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
SUSAN BOTTORF
5.0
This rating includes all reviews, with more weight given to recent reviews.
MIKE BALIS
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2022 -

Victory Toyota of Brook Park responded

Hello, we appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

October 31, 2022

This dealership always provides great and quick service and I have never had any issues with the services provided. More

by garciaelizabeth862
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Barrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2022 -

Victory Toyota of Brook Park responded

Hello, we appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

October 31, 2022

I contacted Metro and Jim Greenfield on a recommendation from a family member who has purchased multiple cars from this dealership. Everything I was told was true. Jim was very nice, easy to work with, kn More

by aklein4
Recommend Dealer
Yes
Employees Worked With
Jim Greenfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Budziak
Nov 05, 2022 -

Victory Toyota of Brook Park responded

We agree Jim is wonderful and we're grateful to have earned your trust. Thank you again for being a wonderful customer and please enjoy your new Toyota. Referrals are a fantastic way to say thank you! Please stop by and say hello when you are in for the complimentary Toyota Care maintenance.

October 31, 2022

Aquí vengo a comprar mi léase con Edgar,, estoy muy satisfecha con su trato y es un excelente profesional tratando a las personas !! Gracias a Edgar vengo aquí con toda la confianza ,, More

by nilda.bermudez1
Recommend Dealer
Yes
Employees Worked With
Edgar Arevalo
Nov 05, 2022 -

Victory Toyota of Brook Park responded

Es genial escuchar eso, ¡nos encanta ver felices a nuestros clientes aquí en Metro Toyota! Me alegro que todos te hayan dado una buena experiencia. Gracias por elegir nuestro concesionario y por la increíble reseña. Nos vemos en tu próxima visita

October 30, 2022

My first time going to this dealership for service and am very pleased so far. While my vehicle was there for other work, they were able to get a recall done so I didn't have to schedule another appointment. More

by charger5333
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominic Theodore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2022 -

Victory Toyota of Brook Park responded

Thank you for your feedback, That's great to hear! We're so appreciative that you trusted us with your vehicle service, and we do our best to get all the work done in an efficient manor. We'll look forward to helping you again in the future!

October 30, 2022

I don’t often give a 5 star rating; I usually give four stars because everyone has room for improvement. It was four already because my car was finished with a tire rotation and safety check 20 minutes ea More

by Luna Rock
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I didn’t get, Anyone’s Name
Oct 31, 2022 -

Victory Toyota of Brook Park responded

We love our Saltwater tank too. It's co calming. Thank you for choosing us for your service needs and for the great review, it's great to help people like you. Please let us know if there is something else we can help with your automotive needs!

October 29, 2022

Excelente service. Very friendly staff. Thanks for the bottle of water!. Thankfully for the courtesy to remind me More

by ruby97775
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yacek Nazarczuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2022 -

Victory Toyota of Brook Park responded

Hi, thanks for the positive review! We can't tell you how nice it feels to hear that our Team went above and beyond to make sure your experience was a memorable one. We look forward to hearing from you again, and please contact us if you ever need anything regarding your vehicle!

October 29, 2022

Jim Greenfield provided an outstanding, seamless and pain-free sales experience. Robert Albright was efficient and professional while overseeing the financial and insurance aspects our transaction. More

by Helene.kovesdi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Albright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Greenfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2022 -

Victory Toyota of Brook Park responded

Helene, Thank you for the business. We are happy to hear that you had a 5 star experience. Jim will be happy to help you if you should need anything else. We'll look for you in service with your complimentary Toyota Care maintenance program.

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