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Victory Toyota of Brook Park
Brook Park, OH
7,561 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair.
We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire.
If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today.
We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly.
Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd
At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence.
We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well.
We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 7,561 reviews
October 26, 2022
I am happy with my purchase and with the dealer. Sales support was great and walked me through the process Sales support was great and walked me through the process More
by Memorygardens
Verified CustomerOctober 26, 2022
My cam ray has 238,000 miles on it only serviced at metro Toyota. Enough said. Toyota. Enough said. More
by lnovotny0
Employees Worked With
October 26, 2022
Very clean knowledgeable staff Friendly personal Both males and females are employed Friendly personal Auto parts are available to buy for the handyman males and females are employed Friendly personal Auto parts are available to buy for the handyman More
by martyvan9392
Employees Worked With
October 26, 2022
Had a bit of a previous service problem - or just a lack of communication. Chris Shillinger, the Service Department Manager, pro-actively reached out to me. Chris was terrific to work with - the problem was of communication. Chris Shillinger, the Service Department Manager, pro-actively reached out to me. Chris was terrific to work with - the problem was efficiently resolved. There was terrific listening on his part, no excuses and immediate action. Again, very pleased to continue to have my car serviced at Metro. FIVE Star Service with thanks to Chris and Don. More
by LAURENDAVIESPROJECTS
Employees Worked With
Chris Shillinger
October 26, 2022
Everyone is pleasant and the work is efficient. I would recommend the Service department to anyone. I would recommend the Service department to anyone. More
by Mike
Employees Worked With
October 26, 2022
Extremely disappointed in service- had a pre-purchase exam of a Toyota Prius , paid $145 plus tax and said that the car only needed alignment and some bulb replacements - otherwise in good shape - I spec exam of a Toyota Prius , paid $145 plus tax and said that the car only needed alignment and some bulb replacements - otherwise in good shape - I specifically asked about shocks and told they were fine. Relying on this exam I bought the car- only to find that’s couple of days later to get alignment that the struts and shocks all had to be replaced$1600!!! I went back to metro. And was only told that manager not available( joe) and they would only “exam again as sometimes shocks will leak oil and still be ok? I decided since metro gave me a misleading exam once another exam would not be credible. I had text exchange with Joe at metro - feel free to lol at texts with joe. To be fair I feel the extra $1600 and $145 for each he exam be reimbursed to me. I have used metro before and they have been reliable in their exams of a prior exam of used car couple of years ago. Disappointed that I was let down this time. More
by jonburney9644
October 26, 2022
I Love Metro Toyota! I recommend Anastasia to all of my friends and family. She knows her vehicles and is very professional and friendly. No high pressure just a comfort I recommend Anastasia to all of my friends and family. She knows her vehicles and is very professional and friendly. No high pressure just a comfortable atmosphere to discuss what your vehicle needs are and with the most competitive pricing I have found at ant dealership More
by Cindy
Employees Worked With
Other Employees :
Christopher Lombardo
