Back

Victory Toyota of Brook Park

Brook Park, OH

4.8
7,550 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair. We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire. If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today. We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly. Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence. We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well. We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
Contact Dealership

13775 Brookpark Road

Brook Park, OH

44142

Directions

By Type

Showing 7,550 reviews

October 18, 2022

They were nice and the hours where accommodating with my work hours. I didn't have to wait long for my maintenance. More

by rmwplum
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
SUSAN BOTTORF
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2022 -

Victory Toyota of Brook Park responded

Thank you so much for your excellent review! Providing top-notch service is so important to us, and we are glad that Susan's efforts could meet your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

October 18, 2022

Comfortable waiting area. Friendly staff. Always takes time to answer questions. Love the fish tank. More

by KPODULKA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
MIKE BALIS
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2022 -

Victory Toyota of Brook Park responded

Thank you so much for your positive review! Providing quality and efficient service is so important to us, and we are glad that Mike's efforts could meet your satisfaction. We hope that you continue to choose us for all of your future automotive needs. Safe travels!

October 18, 2022

Really nice dealership! The staff made it a fast and easy process of getting my first truck! More

by Campbellhowie1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy McClish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Schneider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Budziak
Oct 19, 2022 -

Victory Toyota of Brook Park responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Metro Toyota. Thanks again for the recommendation and have an amazing day!

October 17, 2022

Acá estamos en Metro Toyota otra ves con Superedgar10 para agarrarle el auto a mi hija! More

by cooki3monst3r05
Recommend Dealer
Yes
Employees Worked With
Edgar Arevalo
Oct 19, 2022 -

Victory Toyota of Brook Park responded

Gracias por la revisión de 5 ESTRELLAS, ¡estamos ansiosos por ver qué compras a continuación! Hágale saber a Super Edgar 10 si hay algo que pueda hacer por usted. Lo veremos de regreso en unos meses para el servicio, para que pueda usar el programa de mantenimiento gratuito Toyota Care.

October 17, 2022

The best and only dealership I trust when it comes to getting into a car. More

by ysouffra
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edgar Arevalo
Oct 19, 2022 -

Victory Toyota of Brook Park responded

I can't say it any better if I tried! Thank you for the great review and we'll look forward to seeing you again. Please stop by and say hello when you are in for the complimentary Toyota Care maintenance program!

October 17, 2022

Mike was great to work with. He was professional, detail oriented and completely understood my needs and was running laps around us accommodating a quick and painless sale. Every More

by muttdog17
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Ferrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dawn in Finance
Oct 19, 2022 -

Victory Toyota of Brook Park responded

We're happy to hear that you felt comfortable doing business here, Mike is a true professional and takes the time to understand your needs and make sure you get what you wanted. Please let us know if there is anything we missed. We look forward to helping you again in the future, Happy trails on the road ahead!

October 16, 2022

Great dealership with great people had a wonderful time here at metro totota excellent staff More

by Noahhull11
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Schneider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Schneider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2022 -

Victory Toyota of Brook Park responded

What an outstanding review! Justin and the Metro team are proud to go the extra mile for our guests, and it's wonderful to hear that this is what keeps you loyal to our dealership. Thank you tremendously for your positive feedback, and we look forward to your next visit!

October 16, 2022

Brandon was very helpful and made my car buying experience great! He was very knowledgeable and took the time to share his knowledge with me. More

by Dcutright08
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Budziak
Oct 17, 2022 -

Victory Toyota of Brook Park responded

We agree Brandon is wonderful and we're grateful to have earned your trust. Thank you again for being a wonderful customer and please enjoy your new Toyota. Please stop by and say hello when you are in for the complimentary Toyota Care maintenance.

October 16, 2022

Awesome customer service, very knowledgeable and friendly. Took my preference into consideration.and kept me informed! More

by tthomas_43
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anastasia Kaluszyk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2022 -

Victory Toyota of Brook Park responded

TT, Thanks for the 5 STAR review, Anastasia works very hard to make sure that you were kept informed as you waited for you vehicle to arrive. Please let us know if there is anything we can help with. We'll look for you in service for the complimentary Toyota Care maintenance program!

October 15, 2022

Here we are getting our new Toyota Tundra 2022 thanks to superedgar10 here at metro More

by sandipsarja
Recommend Dealer
Yes
Employees Worked With
Edgar Arevalo
Oct 17, 2022 -

Victory Toyota of Brook Park responded

ongratulations on your car! We’re happy that you trusted us to help you with this big moment! We'll look forward to seeing you back now that you’re a part of our family! If you need anything at all please call Edgar to give you a hand!

...
163
...