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Victory Toyota of Brook Park

Brook Park, OH

4.8
7,570 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair. We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire. If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today. We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly. Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence. We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well. We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
Contact Dealership

13775 Brookpark Road

Brook Park, OH

44142

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Showing 7,570 reviews

August 26, 2022

Mike was fabulous with us very efficient all around nice honest guy we want home to find my husband a car More

by KARENMCMANAMON20
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Albright
1.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Greenfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Ferrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Schneider, Christopher Lombardo
Aug 29, 2022 -

Victory Toyota of Brook Park responded

Karen, Thank you for your kind words about Mike Ferrett and our team. We agree he is very efficient, honest, and kind. Congratulations on your new to you car. Let us know if you need anything. Stay Safe and Happy Driving, Metro Toyota Customer Care Team

August 26, 2022

We came here to Metro Toyota . Bought our new Sienna here at metro with SuperEdgar More

by juanjzayas37
Recommend Dealer
Yes
Employees Worked With
Edgar Arevalo
Aug 29, 2022 -

Victory Toyota of Brook Park responded

Juan, Thank you for your kind words about Super Edgar and for choosing Metro Toyota. Congratulations on your new Sienna. Let us know if you need anything. Stay Safe and Happy Driving, Metro Toyota Customer Care Team

August 26, 2022

Great people, fast service and very professional procedures, first time I ever bought a new car that I was in and out of a dealership in an hour and a half. More

by MINCEY125
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Higgins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anastasia Kaluszyk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Schneider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dawn
Aug 29, 2022 -

Victory Toyota of Brook Park responded

Thank you for your kind words about our team and for choosing Metro Toyota. We really strive to have an efficient and professional environment. Congratulations on your new Toyota! Let us know if you need anything. Stay Safe and Happy Driving, Metro Toyota Customer Care Team

August 25, 2022

The space was clean and everyone was very friendly and helpful! Even the dealers who were not directly assisting us asked us if we wanted refreshments, showed us where the restrooms were, etc. More

by MAGGIENOBLE32
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Lombardo, Craig Budziak
Aug 29, 2022 -

Victory Toyota of Brook Park responded

Maggie, Thank you for your kind words about our staff and for choosing Metro Toyota. We strive to have a clean environment and courteous team members. Let us know if you need anything. Congratulations! Stay Safe and Happy Driving, Metro Toyota Customer Care Team

August 25, 2022

I received excellent care and the whole car buying process was good. I hope I got a good deal. More

by STEPHEN1940
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Albright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ramona Plumlee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Lombardo
Aug 29, 2022 -

Victory Toyota of Brook Park responded

Stephen, Thank you for your kind words about our team and process. We are happy you got a good deal. Congratulations! Let us know if you need anything. Stay Safe and Happy Driving, Metro Toyota Customer Care Team

August 24, 2022

Knowledgeable, straightforward, customer oriented, reasonable, and all around decent. Drove 1200 miles to purchase a Toyota CH-R and it was entirely worthwhile. Wish more car dealerships where like th More

by OMBRA.DI.CREPUSCOLO
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Jelleson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Saponari, Christopher Lombardo, Craig Budziak
Aug 29, 2022 -

Victory Toyota of Brook Park responded

Ombra, Thank you for your kind words about our dealership and for driving 1200 miles to purchase our Toyota CH-R. We are so happy you had a wonderful experience! Congratulations on your CH-R. Let us know if you need anything. Stay Safe and Happy Driving, Metro Toyota Customer Care Team

August 24, 2022

Absolutely amazing customer service! Brandon was so helpful, his communication is superior! I Highly recommend Metro Toyota! More

by NU CINCI
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Lombardo, Craig Budziak
Aug 29, 2022 -

Victory Toyota of Brook Park responded

Nu, Thank you for your kind words about Brandon Sutton and for choosing Metro Toyota. We are happy you had an amazing experience and that you highly recommend our dealership. Congratulations on your new purchase. Let us know if you need anything. Stay Safe and Happy Driving, Metro Toyota Customer Care Team

August 23, 2022

This is our fifth car from Metro Toyota in five years and number six is on the way. The Family and the staff are very friendly and professional, I will definitely recommend Metro to my family and friends. More

by Jackieibrahim30
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Ibrahim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Schneider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Lombardo
Aug 29, 2022 -

Victory Toyota of Brook Park responded

Jackie, Thank you for your 5-star review and your kind words about your staff. Congratulations on your FIFTH car from Metro Toyota and making us your family's dealership. We appreciate your loyalty! Let us know if you need anything! Stay Safe and Happy Driving, Metro Toyota Customer Care Team

August 23, 2022

Sam and Metro Toyota took care of my every need. I made my own choices without any pressure from the salesman or manager. They provided me with all of the information that I needed to make the right More

by plwilliams31
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Ibrahim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2022 -

Victory Toyota of Brook Park responded

plwilliams31, Thank you for your kind words about Sam Ibrahim and for choosing Metro Toyota. We are happy you had such a wonderful experience and that you were able to make your selections without any pressure. We strive to have a professional environment that assists you throughout the car purchasing process. Congratulations on your new to you Ford. Stay Safe and Happy Driving, Metro Toyota Customer Care Team

August 22, 2022

Pleasant people salesman Ken kept me informed about the timeline on my car everyone took their time and explained the process More

by Ripp1924
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Konopka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Saponari
Aug 23, 2022 -

Victory Toyota of Brook Park responded

Thank you for the business. We are happy to hear that you had a 5 star experience. Ken will be happy to help you if you should need anything else. We'll look for you in service with your complimentary Toyota Care maintenance program.

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