Back

Victory Toyota of Brook Park

Brook Park, OH

4.8
7,566 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair. We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire. If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today. We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly. Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence. We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well. We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
Contact Dealership

13775 Brookpark Road

Brook Park, OH

44142

Directions

By Type

Showing 7,566 reviews

July 29, 2022

Good experience, totally would come back. Brandon was nice and helpful! Happy to have my car More

by rachelr617
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Budziak
Jul 30, 2022 -

Victory Toyota of Brook Park responded

Thank you for your kind words about Brandon. We are so happy you loved your experience and that we will see you again. Let us know if you need anything. Stay safe and happy driving!

July 29, 2022

Anthony my salesman took great care of me. Got me the exact car I was looking for. The financial par was quick and easy. Will be coming back after my lease is up for that supra. Great dealer!! More

by Dartanian712001
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Overman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Lombardo, Gary "CAP" Capper
Jul 30, 2022 -

Victory Toyota of Brook Park responded

Hi, thanks for the positive review! We can't tell you how nice it feels to hear that our Team went above and beyond to make sure your experience was a memorable one. We look forward to hearing from you again, and please contact us if you ever need anything regarding your vehicle!

July 29, 2022

Ramona is extremely knowledgeable, friendly and a great help. Never felt rushed or pressured. Overall great experience!! More

by KMGALLAGHER12
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramona Plumlee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Budziak
Jul 30, 2022 -

Victory Toyota of Brook Park responded

That's great to hear, we love to see our customers happy here at Metro Toyota! Glad everyone gave you a good experience. Thank you for choosing our dealership and for the awesome review. We will see you on your next visit!

July 28, 2022

Great people and company. Completely satisfied with how they treated me. I would absolutely go back to lease, buy or any mechanical issues with my car. Wouldn't go anywhere el More

by Mouse4022
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominic Theodore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Hana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Barrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yacek Nazarczuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Konopka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Higgins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Budziak, Sarah Byrne, Maggie Colan
Jul 30, 2022 -

Victory Toyota of Brook Park responded

Mouse, What an outstanding review! The Metro team are proud to go the extra mile for our guests, and it's wonderful to hear that this is what keeps you loyal to our dealership. Thank you tremendously for your positive feedback, and we look forward to your next visit!

July 28, 2022

Purchased a car in about 2 hours! I’ve waited much longer at other dealerships. Quick and easy!! More

by Mweisbarth14
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Lombardo
Jul 30, 2022 -

Victory Toyota of Brook Park responded

We're happy to hear that you felt comfortable doing business here, Brandon is a true professional and takes the time to understand your needs and make sure you get what you wanted. Please let us know if there is anything we missed. When you are here for service please stop by and say hello when you're in for the complimentary Toyota Care maintenance program!

July 28, 2022

Awesome owners …. Awesome employees….awesome vehicles …..everyone treats you with respect……. Long time customer and friend. More

by Jillh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Schneider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Overman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Higgins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy McClish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Lombardo, Dan Schneider
Jul 30, 2022 -

Victory Toyota of Brook Park responded

Jill, Congratulations on your car! We happy that you trusted us to help you with this big moment! We'll look forward to seeing you back now that you’re a part of our family! If you need anything at all please call and we'll be glad to give you a hand!

July 27, 2022

I enjoy going to metro Toyota. I have sent my mother and brother to the dealership. More

by Mdonahue88
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramona Plumlee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2022 -

Victory Toyota of Brook Park responded

That's great to hear, we love to see our customers happy here at Metro Toyota! Thank you for the referal's. Were glad everyone gave you a good experience. Thank you for choosing our dealership and for the awesome review. We will see you on your next visit

July 27, 2022

Very nice people and atmosphere, helped me out with what I was looking for with my purchase More

by ivancherniy1
Recommend Dealer
Yes
Employees Worked With
Brandon Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Lombardo
Jul 30, 2022 -

Victory Toyota of Brook Park responded

Thank you for the 5 STAR review, Brandon works very hard to make sure that you were kept informed as you waited for you vehicle to arrive. Please let us know if there is anything we can help with. We'll look for you in service for the complimentary Toyota Care maintenance program!

July 26, 2022

Brandon was a great help! Super knowledgeable and made the car buying processes a breeze! More

by Mweisbarth14
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2022 -

Victory Toyota of Brook Park responded

Your recommendation of Brandon and the team makes our day! Thank you for choosing Metro Toyota, it is gratifying to know that your purchase experience was so successful and pressure-free. Enjoy your new car!

July 26, 2022

I have bought several cars over the years from Metro Toyota I continue to be pleased with their professionalism and acknowledgement that the customer knows what they want and their budget More

by PEGGYCULLIGAN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Schneider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Overman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2022 -

Victory Toyota of Brook Park responded

Repeat and referral business means so much to us, Thank you! I'm sure that if you need any help Jim will be glad to get it for you. Please stop by and say hello when you're in for the complimentary Toyota Care maintenance program! We'll see you soon

...
195
...