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Victory Toyota of Brook Park
Brook Park, OH
7,553 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair.
We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire.
If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today.
We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly.
Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd
At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence.
We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well.
We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 7,553 reviews
March 20, 2022
Anastasia was great to work with- very knowledgeable and responsive to what we were looking for. Our confidence level was so high that we sent our daughter to see Anastasia, and she ordered her car several responsive to what we were looking for. Our confidence level was so high that we sent our daughter to see Anastasia, and she ordered her car several days after we ordered ours. Great experience all the way through the pickup of our beautiful new Camry last week! More
by RAINEY
Verified Customer
March 19, 2022
Ramona is the best, she’s kind and makes everything easy! Finance took longer than expected but easy process. Bought out my lease, Metro took care of title work so one less hassle. Thanks again! Finance took longer than expected but easy process. Bought out my lease, Metro took care of title work so one less hassle. Thanks again! More
by ShortyD4784
Employees Worked With
March 19, 2022
Mike was amazing. Made the process easy and was very helpful. The rest of the staff was also fantastic! Made the process easy and was very helpful. The rest of the staff was also fantastic! More
by Pfeiler24
Employees Worked With
March 19, 2022
Great experience, followed by great service, by great people. They treat you as if you are family and always willing to help. Been part of the Metro “family” for 20+ years! people. They treat you as if you are family and always willing to help. Been part of the Metro “family” for 20+ years! More
by Gino A.
Employees Worked With
Other Employees :
Gary "CAP" Capper, Craig Budziak
March 19, 2022
Anastasia is a very patient person who never getting tired with a client asking a lot of questions about his order.And she is very helpful by explaining how any choice you are making is matching with y tired with a client asking a lot of questions about his order.And she is very helpful by explaining how any choice you are making is matching with your situation.Also when you get your car she will make sure that you understand how you are going to use your new car and giving you more chances of asking more questions. More
by Ruhanikam
Employees Worked With
March 19, 2022
Great experience awesome customer service The salesperson kept it simple and honest straight to the point like it should be i personally loved it cant wait till my next purchase salesperson kept it simple and honest straight to the point like it should be i personally loved it cant wait till my next purchase More
by Edgardo Rodriguez
March 18, 2022
Great experience, friendly people and welcoming environment. I had such a great time speaking with the Anastasia. She guided me through the process and showed me the car features. I followed up wit environment. I had such a great time speaking with the Anastasia. She guided me through the process and showed me the car features. I followed up with Ryan, which he explained to me the finance options and the insurance plans that could help me “You will be a great dad!” Thank you so much! More
by ZYDE AZZAM
March 18, 2022
My wife and I enjoyed working with Terry. He helped to make our trip to the dealership quick and easy as we were coming in from out of town. Everything was ready to go. Painless! He helped to make our trip to the dealership quick and easy as we were coming in from out of town. Everything was ready to go. Painless! More
by glacierfish
March 18, 2022
Personnel, from the owner to sales and finance were friendly and easy to work with. friendly and easy to work with. More
by MAPW47
March 18, 2022
Best experience at a dealership I’ve ever had. Employees are very responsive, honest and knowledgeable. Employees are very responsive, honest and knowledgeable. More
by Chelsea W
