Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Victory Toyota of Brook Park
Brook Park, OH
7,556 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair.
We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire.
If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today.
We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly.
Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd
At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence.
We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well.
We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 7,556 reviews
September 14, 2021
In the last fifty years, I've purchased many automobiles and trucks. From several new Corvettes (excellent dealerships) to Hyundias to Ram trucks and even Toyotas — the dealerships turned me away from them. and trucks. From several new Corvettes (excellent dealerships) to Hyundias to Ram trucks and even Toyotas — the dealerships turned me away from them.. This dealership is far, far different from most. Our Metro salesman was Tony, and he was great. So was everyone else who came into contact with at Metro. Everyone was friendly, knowledgeable, and wanting to help you. Buy a car should be a wonderful experience, but it very, very seldom is. It is at Metro, however: no pressure, no hidden expenses, no substitutes...everything, and I mean everything, was explained until you were satisfied that you knew the answer to the question that YOU were asking, not the one that the salesperson wanted to answer. Thanks, Metro, for making the experience what it should be: a pleasure. More
by ChrisCorvette
September 14, 2021
I always have the pleasure of doing business with Ken K and Metro Toyota. Always helps get the best price and help afterwards. So has helped my son and Metro Toyota. Always helps get the best price and help afterwards. So has helped my son More
by ragrab46
September 13, 2021
Loved the dealership. The dealer we dealt with wasn't pushy, she let us know our options and made sure we got exactly what we wanted! pushy, she let us know our options and made sure we got exactly what we wanted! More
by BURKHART_KRISTI
Verified CustomerSeptember 13, 2021
Great communication!Great people!Joe,chris, Anastasia Great communication! Great people! Joe,chris, Anastasia were great. Great process! Great product! Great company! Great communication! Great people! Joe,chris, Anastasia were great. Great process! Great product! Great company! More
by BOBSGARAGE2007
September 13, 2021
Metro Toyota is top notch!Great customer service! Ken Metro Toyota is top notch! Great customer service! Ken and Ryan are the best, friendly, professional and knowledgeable Metro Toyota is top notch! Great customer service! Ken and Ryan are the best, friendly, professional and knowledgeable More
by modunn2059
September 11, 2021
Everyone we met was very friendly, they were very helpful, it's a welcoming, family environment. They really want you to get the car you need and want. helpful, it's a welcoming, family environment. They really want you to get the car you need and want. More
by Sharon Bollinger
September 11, 2021
I worked with Ramona and Chad at Metro Toyota and had one of the best experiences, due to the excellent customer service a their need to get me into a new vehicle, The speed in everything from choosing a ve of the best experiences, due to the excellent customer service a their need to get me into a new vehicle, The speed in everything from choosing a vehicle and pulling it out of the lot was lightning fast. I do not like car shopping and going through financing has always been painful. However at Metro, it was a breeze. More
by jtarase
September 11, 2021
Mike was awesome straight to the point no games or tactics honestly car salesmen can learn from this guy made me and the wife feel real comfortable glad we pick this dealership and glad mike and Bob w tactics honestly car salesmen can learn from this guy made me and the wife feel real comfortable glad we pick this dealership and glad mike and Bob was there to guide us thru this purchase More
by KenX2
September 11, 2021
The paperwork/finance process was much shorter than it has been in the past and I greatly appreciated that! Please keep it that way! Thanks. has been in the past and I greatly appreciated that! Please keep it that way! Thanks. More
by Marshallheather74
September 11, 2021
I NEVER have a bad experience at Metro Toyota.Robert I NEVER have a bad experience at Metro Toyota. Robert Saponari is the best salesman! He takes his time, explains everything, answers questions, has I NEVER have a bad experience at Metro Toyota. Robert Saponari is the best salesman! He takes his time, explains everything, answers questions, has a sense of humor and just wants to make sure his customers are happy! More
by Bonniek1030
Employees Worked With
Dawn Bell, Robert Saponari
