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Victory Toyota of Brook Park
Brook Park, OH
7,560 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair.
We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire.
If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today.
We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly.
Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd
At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence.
We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well.
We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 7,560 reviews
July 09, 2021
I'm 100% pleased with the service, care, and advice I received from Toyota! Ramona P. was absolutely excellent! If it were up to me I'd give her a substantial raise, she gave me incredible advice that he received from Toyota! Ramona P. was absolutely excellent! If it were up to me I'd give her a substantial raise, she gave me incredible advice that helped me well beyond just getting a car. I'm outstanded with the effort she put in, I thank her very much! More
by Jurcisekwilliams
July 09, 2021
Excellent customer service, and will definitely be back as a retuning customer! Came from 55 minutes away, and was well worth it. Thanks Terry for your help! as a retuning customer! Came from 55 minutes away, and was well worth it. Thanks Terry for your help! More
by Johnathan.foltz
July 09, 2021
Quick attention and complete details to the T was given to me on my purchase. Found everyone to be very helpful. Anastasia is the best!! to me on my purchase. Found everyone to be very helpful. Anastasia is the best!! More
by Ted
July 09, 2021
Great service department! Friendly, professional help and good problem solvers. I have used this service department for decades and will continue to do so. Highly recommended and good problem solvers. I have used this service department for decades and will continue to do so. Highly recommended More
by CATHERINE.MONNIN@YAHOO.COM
Verified CustomerEmployees Worked With
July 08, 2021
I recently purchased a new 2021 Camry through Terry at metro Toyota based on a recommendation from a friend. Despite the car shortage, Terry worked hard to find me the vehicle that had everything I was lo metro Toyota based on a recommendation from a friend. Despite the car shortage, Terry worked hard to find me the vehicle that had everything I was looking for. My husband wasn’t available to come with me in the search process, so my dad came along. I’ve heard stories of women getting ignored by car salespeople, so i really appreciate that Terry talked to me, not my dad. He made me feel valued as a customer. I absolutely love my new car, and 100% would return for my next vehicle/would recommend to friends/family ! More
by Cmbajak
July 08, 2021
Ryan made the financing and paperwork part of the buying process very easy. Any question I had for him was answered. We even joked about my salesman paying for my down payment. hahaha. Highly recommende process very easy. Any question I had for him was answered. We even joked about my salesman paying for my down payment. hahaha. Highly recommended. More
by WSGIRL79
Employees Worked With
July 08, 2021
This is a good dealership if you’re okay with Toyota. We’ve loved our Prius, but we may not deal with Toyota anymore since they support insurrectionist politicians and don’t see anything wrong with that. We’ve loved our Prius, but we may not deal with Toyota anymore since they support insurrectionist politicians and don’t see anything wrong with that. Protection of our democracy is more important—please tell Toyota to get their priorities straight! More
by toyota0
Employees Worked With
July 08, 2021
They were amazing. My Highlander i bought at another dealership 52 days prior to my experience here, had a blown transmission. They were very helpful getting me in quickly and providing a rental car. I dealership 52 days prior to my experience here, had a blown transmission. They were very helpful getting me in quickly and providing a rental car. I am 7 months pregnant and need a safe and reliable vehicle, and they made sure I was taken care of. They kept me updated throughout the process and were very quick. More
by ALEXANDRA.DADAS13
July 08, 2021
The dealership was not interested in providing a solution to an issue I had relative to vehicle features that I thought were included with my purchase. As there is limited Toyota inventory, this vehicle sele to an issue I had relative to vehicle features that I thought were included with my purchase. As there is limited Toyota inventory, this vehicle selection was done via text and voice mail messaging. The model I received and paid for did not have certain features that I had indicated were important to me, thought were included and, as stated, were not available on my vehicle. Management could not have cared less about this and offered only limited solutions, at my expense. More
by Danandgail
