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Victory Toyota of Brook Park
Brook Park, OH
7,560 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair.
We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire.
If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today.
We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly.
Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd
At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence.
We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well.
We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 7,560 reviews
June 19, 2021
Took my car in for an air bag recall repair. When I left, I noticed my care was a lot cleaner than when I arrived. I also noticed my alternator belt was no longer squeaking. The car has been running left, I noticed my care was a lot cleaner than when I arrived. I also noticed my alternator belt was no longer squeaking. The car has been running much better since. More
by donald.borazanian
Employees Worked With
June 18, 2021
I got Toyota highlander used car and it was good experience. The deal was closed within an hour and the financing was smooth. They delivered the car next day on special request. experience. The deal was closed within an hour and the financing was smooth. They delivered the car next day on special request. More
by santosh
Employees Worked With
June 18, 2021
Knowledgeable, pleasant, courteous, honest, great and pleasant waiting area, staff know you and the history of your car, so GLAD I switched to Toyota cars, love that the car reminds me when it’s time for pleasant waiting area, staff know you and the history of your car, so GLAD I switched to Toyota cars, love that the car reminds me when it’s time for maintenance 👍🏼 More
by JEANAAJJC
Verified CustomerJune 18, 2021
Great service personable . The Venza was delivered in a timely fashion. Chris did a superb job and Craig was courteous. They definitely met my expectations. timely fashion. Chris did a superb job and Craig was courteous. They definitely met my expectations. More
by sharon venza 2
June 18, 2021
There was a part was left in the truck and I pointed out, when I got my vehicle apart was gone and they said it was nowhere to be found so yes very disappointing when I got my vehicle apart was gone and they said it was nowhere to be found so yes very disappointing More
by JBIRD95352002
Employees Worked With
Other Employees :
Maggie Colan, Sarah Byrne
June 18, 2021
Love their service. They took good care of me and even did some extra recommended work in a short period of time. Thanks guys. Your the best!! did some extra recommended work in a short period of time. Thanks guys. Your the best!! More
by Crivcairn
Employees Worked With
June 18, 2021
Staff was very friendly and efficient. Service was completed quickly, and vehicle was ready to go sooner than I expected. Service department was very impressive. completed quickly, and vehicle was ready to go sooner than I expected. Service department was very impressive. More
by demankus
Employees Worked With
June 18, 2021
Serve was amazing... Maintaince found window fluid in my oil ... that was amazing. Service took care of the danger situation . I was charged for it , but what a catch. Everytime I bring my vichel in for se oil ... that was amazing. Service took care of the danger situation . I was charged for it , but what a catch. Everytime I bring my vichel in for service . They remember me by the incident ...I had a key situation where both key broke.. it was a bit of a battle but I was able to at lease get 1 replace when serve realized I had extended warranty. I did have to talk to supervisor Chris last week... my sister had the same problem with her Toyota keys her dealership replaced it without issue the first time it happened. My key situation had been going on for over 2 years..finally I have a key that's not all taped up and stuck in my ignition... Amen More
by ROSEMARIA
Employees Worked With
Mike service..
June 17, 2021
Great to work with. Easiest car buying/leasing I have ever had. Did not feel pressured in anyway, Ramona was great. Look forward to my next buying experience at Metro ever had. Did not feel pressured in anyway, Ramona was great. Look forward to my next buying experience at Metro More
by Bkenne10
Employees Worked With
