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Victory Toyota of Brook Park

Brook Park, OH

4.8
7,560 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair. We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire. If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today. We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly. Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence. We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well. We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
Contact Dealership

13775 Brookpark Road

Brook Park, OH

44142

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Showing 7,560 reviews

June 11, 2021

Amanda and Michael were both very professional and pleasant. It was easy to schedule as well and my car was done in a very timely manner. More

by sstojkov
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda, Michael
Jun 14, 2021 -

Victory Toyota of Brook Park responded

Thank you for your kind words and business! Come back any time and have a great day. - Metro Toyota Customer Care Team

June 11, 2021

Amazing service, everyone helped me so much and I’m so thankful for everyone involved. Very quick service and I was able to get out in a timely fashion. More

by SeanFitz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy McClish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Albright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Greenfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Greenfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2021 -

Victory Toyota of Brook Park responded

Thank you for your kind words and business! Come back any time and have a great day. - Metro Toyota Customer Care Team

June 11, 2021

I really like the service it was really good everybody treated me with respect and they were really helpful and the salesperson was really good to me More

by Herbert Rivera
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramona Plumlee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2021 -

Victory Toyota of Brook Park responded

Thank you for your kind words and business! Come back any time and have a great day. - Metro Toyota Customer Care Team

June 10, 2021

All around fantastic, from the first hello , listening to my needs , matching us up with a great new vehicle, and I’ll be back for another when you get that Tundra. More

by Ohio city heating
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Ibrahim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2021 -

Victory Toyota of Brook Park responded

This is the exact experience we strive for every day! Thank you for coming in and your business. - Metro Toyota Customer Care Team

June 10, 2021

Very good service. Friendly and courteous. Explained everything well. He answered all the questions I had. Went over the terms of the warranty to make sure it was understood. Easy to talk to, easy to More

by Mgpack
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary "CAP" Capper
Jun 10, 2021 -

Victory Toyota of Brook Park responded

Thank you for stopping in and sharing your experience. Gary "CAP" Capper loved working with you and so did our team. See you next time! - Metro Toyota Customer Care Team

June 10, 2021

Great job and time for the best service for the money and the best short wait for the work done with recommended work was accurate More

by Sands
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Barrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Hana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominic Theodore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maggie Colan, Sarah Byrne
Jun 11, 2021 -

Victory Toyota of Brook Park responded

Thank you for your kind words and business! Come back any time and have a great day. - Metro Toyota Customer Care Team

June 10, 2021

Ken helped me find the vehicle I wanted. It was a good price for my trade and overall great experience . I will come back in future More

by Happy mn
Customer Service
Recommend Dealer
Yes
Employees Worked With
Ken Konopka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2021 -

Victory Toyota of Brook Park responded

Thank you for stopping in and sharing your experience. Ken Konopka loved working with you and so did our team. See you next time! - Metro Toyota Customer Care Team

June 10, 2021

Ryan did a great job in helping me through the finance process. He made it quick, informative, and simple. I hope to work with Ryan next time! More

by Berardinis.Michael
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Schneider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2021 -

Victory Toyota of Brook Park responded

Thank you for stopping in and sharing your experience. Ryan Schneider loved working with you and so did our team. See you next time! - Metro Toyota Customer Care Team

June 10, 2021

I honestly had one of the friendliest person name Michael. He was so helpful and answer questions that I didn’t know the answer too. I highly recommend Metro Toyota. I fell in love with my Jeep. More

by christinebownauth
Recommend Dealer
Yes
Employees Worked With
Mike Ferrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2021 -

Victory Toyota of Brook Park responded

Thank you for stopping in and sharing your experience. Mike Ferrett loved working with you and so did our team. We love the photo! See you next time! - Metro Toyota Customer Care Team

June 09, 2021

The service team replaced my flat tire with a large nail in it and used my spare tire in the trunk to replace it. They had my car washed for me and returned the "donut tire" to its compartment in the trunk, More

by Mary Lou Walsh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't know who the people were who fixed my tire.
Jun 09, 2021 -

Victory Toyota of Brook Park responded

Thank you for your kind words and business! Come back any time and have a great day. - Metro Toyota Customer Care Team

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