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Victory Toyota of Brook Park

Brook Park, OH

4.8
7,551 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair. We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire. If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today. We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly. Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence. We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well. We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
Contact Dealership

13775 Brookpark Road

Brook Park, OH

44142

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Showing 7,551 reviews

April 20, 2021

I had a great experience with my new car purchase..I can say that I felt like a valued customer and am looking forward to many years working with Metro Toyota More

by Suzuki34
Recommend Dealer
Yes
Employees Worked With
Chad Higgins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anastasia Kaluszyk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Schneider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Suzi Loree
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2021 -

Victory Toyota of Brook Park responded

Thank you for your kind words and great review! - Metro Toyota Customer Care Team

April 19, 2021

We bought our last two vehicles from "Cap" and couldn't be happier with his knowledge about what he is selling. He treated us like family and made sure we knew what we were buying. The dealership itself is More

by Boburp79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary "CAP" Capper
Apr 20, 2021 -

Victory Toyota of Brook Park responded

We are thrilled that you had such a great experience with Cap and our dealership, thank you!

April 19, 2021

They were calm, welcoming and just very patient and helpful! They made this process as painless as possible ! 10/10 would definitely recommend! Thank you! More

by Juliakeith1096
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramona Plumlee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Schneider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2021 -

Victory Toyota of Brook Park responded

We appreciate your kind words and your business. Thank you!

April 19, 2021

perfect customer service responds , they send me a reminder for my car maintenance . they are so flexible with the appts , and when i went their they took me write on time , the waiting time was perf More

by FARIDB737
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Andrews
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Ferrett
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary "CAP" Capper, Edgar Arevalo
Apr 19, 2021 -

Victory Toyota of Brook Park responded

Thank you for the great review and for continuing to trust our team with your vehicle!

Apr 20, 2021 -

FARIDB737 responded

great customer services

April 19, 2021

I found this dealership online and thought it was going to be hard to get there. But was just down the street from the VA. Folks there were very helpful and polite. Got me a test drive in the car I was loo More

by Frank
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2021 -

Victory Toyota of Brook Park responded

Thank you Frank, we appreciate you giving our dealership the opportunity to earn your business!

April 19, 2021

Aaron was professional and has a kind warm demeanor. He also took the time to show me the functionality of the car and to help me set up the phone and radio. More

by Coletto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Schneider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2021 -

Victory Toyota of Brook Park responded

Thank you for choosing Aaron and Metro Toyota!

April 18, 2021

The process was painless. Terry showed me just what I wanted to buy and what was available at the dealership. Dealership is large enough to always have a good selection for every taste and price range. More

by bburwick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Albright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Jelleson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Office personnel that helped with the transactions.
Apr 20, 2021 -

Victory Toyota of Brook Park responded

Thank you for allowing us the opportunity to earn your business again, enjoy your new Toyota!

April 18, 2021

My mother had went in there and bought a car and had asked me to help her pick it up. 5)3 man was beyond nice to her and helped her so much and I decided to look into a car for myself and he even helped More

by Kimberly Morgan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2021 -

Victory Toyota of Brook Park responded

Thank you Kimberly! We hope that you and your mother are enjoying your new vehicles!

April 18, 2021

Fast friendly service every time. Got my tires on for with a decent price. I had less than an hour wait and a free car wash. It’s like driving a new car again. More

by PALSZA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2021 -

Victory Toyota of Brook Park responded

Thank you for continuing to choose our dealership for your service needs and we look forward to the next time!

April 17, 2021

These guys are the best. Strongly recommend for your car buying experience. Super friendly and patient. Didn’t try to oversell or overwhelm the process. More

by Shelly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry Greenfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Greenfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Budziak
Apr 20, 2021 -

Victory Toyota of Brook Park responded

We are happy you gave Jim and our dealership the chance to help and we how you are enjoying your new vehicle!

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