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Victory Toyota of Brook Park
Brook Park, OH
7,551 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair.
We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire.
If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today.
We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly.
Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd
At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence.
We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well.
We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 7,551 reviews
April 15, 2021
Excellent service, Fast costumer services really nice people I apply online them get in contact with me in minutes Then call when is time to finish paperwork everything smooth people I apply online them get in contact with me in minutes Then call when is time to finish paperwork everything smooth More
by Kevinkiom
April 15, 2021
Both Chris and Ryan were excellent at what they do. Chris was very patient, not pushy. When told that we wanted a specific color, he went above and beyond to find one for us. Ryan, in the finance d Chris was very patient, not pushy. When told that we wanted a specific color, he went above and beyond to find one for us. Ryan, in the finance dept., was likewise friendly and helpful. We went to Metro several years ago, purchased from another dealer when we couldn't get a good deal. Now we're back to Metro! More
by Berj
April 14, 2021
Sam was very very helpful and did the best he could when purchasing my car and dad's car too. He answered all the question asked and not asked as well. Sam spent a lot of time with us explaining and going t purchasing my car and dad's car too. He answered all the question asked and not asked as well. Sam spent a lot of time with us explaining and going through the process in details so we get the best deals. We are very pleased by his service, I always go to him if need something or any clarifications. THANK YOU SO MUCH. More
by Marena Habib
Employees Worked With
April 14, 2021
Everyone was so friendly and helpful especially Mike (English). Mike went above and beyond to make me feel welcome, comfortable, and to get me into my dream car. (English). Mike went above and beyond to make me feel welcome, comfortable, and to get me into my dream car. More
by HOUSEWIFELAURIE
Verified CustomerApril 14, 2021
Great experience. Terry was great! I have been with another local dealer for over a decade and am so glad I made the switch to Terry and team. Thank you! another local dealer for over a decade and am so glad I made the switch to Terry and team. Thank you! More
by Jenn
Employees Worked With
April 14, 2021
From the moment I walked into this dealership everyone treated me very well, The salesman was very knowledgeable. The finance department was a joy to work with. treated me very well, The salesman was very knowledgeable. The finance department was a joy to work with. More
by vpo40credit
Employees Worked With
Robert Saponari
April 13, 2021
I will be a life long customer here at Toyota.. the customer service is fantastic, and I cannot say enough about the vehicles.. you all do a great job customer service is fantastic, and I cannot say enough about the vehicles.. you all do a great job More
by shannongedeon
April 13, 2021
Overall a very good experience. Very straightforward to work with, only a little negotiating pressure. Finance person walked quickly through the add-ons once I said I was not interested. work with, only a little negotiating pressure. Finance person walked quickly through the add-ons once I said I was not interested. More
by cmeyer23
April 13, 2021
Terry was so helpful with the purchase of my car. I would (and have) recommended him to others already. The entire experience at Metro Toyota was efficient and professional. Thank you Terry! (and have) recommended him to others already. The entire experience at Metro Toyota was efficient and professional. Thank you Terry! More
by Susan
Employees Worked With
April 13, 2021
clean, professional but friendly,prepared for my appointment,no pressure. i prefer to deal face to face. enjoyed my experience. 10 stars to all people involved appointment,no pressure. i prefer to deal face to face. enjoyed my experience. 10 stars to all people involved More
by sandih6616
