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Victory Toyota of Brook Park
Brook Park, OH
7,550 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair.
We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire.
If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today.
We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly.
Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd
At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence.
We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well.
We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 7,550 reviews
April 13, 2021
DISAPPOINTED!!!!. First, they didn't even acknowledge your car was there for a confirmed schedule service until you call to check if it is ready. They had to run and rush to get it done. They also do not your car was there for a confirmed schedule service until you call to check if it is ready. They had to run and rush to get it done. They also do not fully break down the fees. The only amount they will disclosed is the parts price. My filters were $26 and $23, the bill at pick up was $145. More
by SYDNEYLY2002
Verified CustomerEmployees Worked With
April 13, 2021
Great place, I bought the car I came in for. Terry was wonderful, not pushy. Everyone at the dealership was knowledgeable and easy to work with. Very satisfied. wonderful, not pushy. Everyone at the dealership was knowledgeable and easy to work with. Very satisfied. More
by Margie
Employees Worked With
April 13, 2021
Anastasia was terrific in listening to our needs and equally terrific in filling them! The whole team made the process and experience easy and quick. I came in with an entirely different set of expect equally terrific in filling them! The whole team made the process and experience easy and quick. I came in with an entirely different set of expectations and walked away exceeding them! Thank you Anastasia! More
by Toyota Girl
April 13, 2021
This is my third lease from Metro Toyota and it was awesome Ramona was amazing I will always recommend Metro Toyota to my friends a great experience thank you awesome Ramona was amazing I will always recommend Metro Toyota to my friends a great experience thank you More
by Hollial 7
Employees Worked With
April 13, 2021
Terry was great, he was very personable and had a great talk with me and my dad about all the current things going on. We came in and left with the car we went there for. talk with me and my dad about all the current things going on. We came in and left with the car we went there for. More
by Noah C
Employees Worked With
April 12, 2021
Aaron Andrews made buying a Certified Used RAV4 a very pleasant experience. No pressure. Took all the time we needed to make our choice. Explained in detail the features different and alike in this vehic pleasant experience. No pressure. Took all the time we needed to make our choice. Explained in detail the features different and alike in this vehicle and our older RAV4. My wife and I left very happy and with big smiles on our faces. Great job! More
by kits52
Employees Worked With
April 12, 2021
I had a very positive experience at Metro Toyota when shopping for a 2021 Corolla hatchback. The particular model I wanted was in stock and I was able to take it for a test drive. Robert Saponari treat shopping for a 2021 Corolla hatchback. The particular model I wanted was in stock and I was able to take it for a test drive. Robert Saponari treated us with respect and was honest with us during the lease process. This is my second positive experience with Metro Toyota. I would recommend Metro Toyota to others interested in purchasing a Toyota vehicle. More
by dfrantz
Employees Worked With
Robert Saponari, Christopher Lombardo
April 12, 2021
Quick, fast, fair process with great salespeople. Second purchase in less that 3 years. They value returning customers which made this easy. Robert S. was a class act and made it an enjoyable experience! purchase in less that 3 years. They value returning customers which made this easy. Robert S. was a class act and made it an enjoyable experience! More
by bgsu1279
April 12, 2021
Would be excellent although I never received all of the paperwork due to a new system being installed in the finance department. Mike Ferrett was a pleasure to deal with. No pressure whatsoever. paperwork due to a new system being installed in the finance department. Mike Ferrett was a pleasure to deal with. No pressure whatsoever. More
by JERNICE49
Employees Worked With
April 12, 2021
I had a great experience. I was in and out and they accommodated me in exactly what I was asking for. It was a quick easy experience accommodated me in exactly what I was asking for. It was a quick easy experience More
by MICHAEL.CLINE1977
