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Victory Toyota of Brook Park
Brook Park, OH
7,549 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair.
We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire.
If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today.
We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly.
Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd
At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence.
We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well.
We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 7,549 reviews
March 10, 2021
Ramona was just the best at explaining details of my new car! She was just simply awesome! I did call and leave a message to the service dept yesterday and they have yet to contact me. I had the automatic s car! She was just simply awesome! I did call and leave a message to the service dept yesterday and they have yet to contact me. I had the automatic start put on and I’m not sure if there’s a way to make that flashing blue light to stop flashing or if that’s just the way the system works. I have two flashing lights inside my car and concerned it will drain my battery over time More
by lc
March 10, 2021
Tony was very helpful and honest. I felt like I was in good hands and being taken care of. I would definitely recommend Metro Toyota. good hands and being taken care of. I would definitely recommend Metro Toyota. More
by Mmbower19
March 09, 2021
This review goes for Michael "English" Ferrett When we This review goes for Michael "English" Ferrett When we walked-in to the used car show room, there was no one to take care of us. I saw Michael wa This review goes for Michael "English" Ferrett When we walked-in to the used car show room, there was no one to take care of us. I saw Michael walk out of an office, and immediately approached us. He asked us if anyone was taking care of us, and we responded no. He then proceeded with "I will right with you." He came back fast. He took care of us by attending to our needs. He listened to our wants. He paid attention to what we told him. He did such a good job that we drove out of the lot with the used car we were looking for. He was easy to talk too. And, we definitely felt stressed free working with him. Excellent Job Michael. More
by SonSon
Employees Worked With
March 09, 2021
I was completely taken by surprise at how great this transaction was...Never expected the service I received, first class, friendly, really knowing their stuff. My trade in was more than I expected and transaction was...Never expected the service I received, first class, friendly, really knowing their stuff. My trade in was more than I expected and the deal I got on my new used car was just what I wanted. More
by Total
March 09, 2021
I had a wonderful experience with Metro Toyota and my salesman, Ken K. I visited several area Toyota dealers looking to buy a certified used Toyota Sienna. I was ignored and no one helped me. I do not salesman, Ken K. I visited several area Toyota dealers looking to buy a certified used Toyota Sienna. I was ignored and no one helped me. I do not know why I did not get any attention when I went to the other car dealerships. When I went to Metro Toyota, Ken listened intently to my needs and what I wanted. We looked at minivans (which was my original intent to buy) but I ended buying a 4Runner instead. It was the best decision and purchase ever. From start to finish, everyone I encountered and dealt with was very nice and accommodating. The loan officer and I even went to the same college and was chatting up old times! From starting to look for a car and test driving to finishing up the transaction and signing the paperwork, you're experience will be very positive. Metro Toyota will be my dealership for life! I will not be going anywhere else. More
by Lorna
March 09, 2021
We are on our second car from them now. This time a certified used vehicle. We will continue to come back because of sales staff like Gary "Cap" Capper who provide all the information we could possibly certified used vehicle. We will continue to come back because of sales staff like Gary "Cap" Capper who provide all the information we could possibly need to make the best decision possible for our vehicle! More
by mjw838
March 08, 2021
Romona and Chad were amazing! They were so helpful and knowledgeable about the vehicle we bought! Nothing to complain about at all! We are from Wisconsin and drove 7hrs to get our van and would do it agai knowledgeable about the vehicle we bought! Nothing to complain about at all! We are from Wisconsin and drove 7hrs to get our van and would do it again in a heartbeat!! Can’t thank them enough! More
by ka0915
March 08, 2021
By clicking "Submit Your Review" you expressly agree to DealerRater's Terms of Use and Community Guidelines and certify that you are not associated with a dealership DealerRater's Terms of Use and Community Guidelines and certify that you are not associated with a dealership More
by chrs187595
Employees Worked With
March 08, 2021
My family have been customers of Metro since 1970. Even though there is a Toyota dealership closer to us we continue our relationship with Metro. though there is a Toyota dealership closer to us we continue our relationship with Metro. More
by cmagnus
Employees Worked With
