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Victory Toyota of Brook Park
Brook Park, OH
7,545 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair.
We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire.
If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today.
We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly.
Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd
At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence.
We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well.
We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 7,545 reviews
March 04, 2021
We have been with Metro Toyota for over 30 years, there staff and management truly treat you like part of there family that’s why we recommend them to our family and friends when looking to buy or service staff and management truly treat you like part of there family that’s why we recommend them to our family and friends when looking to buy or service a car More
by Richardjudyfox
March 04, 2021
Clean, efficient, found our Venza for us, showed us options and competitive lease deals. Thanks to Sam and Team. This is the 2nd Toyota we have leased from them and likely will not be the last. options and competitive lease deals. Thanks to Sam and Team. This is the 2nd Toyota we have leased from them and likely will not be the last. More
by Danmast84
Employees Worked With
March 03, 2021
I have done business with Metro Toyota for 15 years. Purchased two cars from them and had all the service work done there. Lately though, something has changed. In February, I had an issue with one of t Purchased two cars from them and had all the service work done there. Lately though, something has changed. In February, I had an issue with one of the tires that I purchased at Metro. I took the car in and was told it just needed air. Two days later, back at service department and was told it was a tire sensor. I had to wait two and a half hours in the crowded waiting room and they charged over $300.00. What happened to all the service people that I have dealt with for years? These new kids don’t seem to care. I’m done with Metro, got rid of my Toyota and bought a Mazda. More
by kmjohnson45
Verified CustomerEmployees Worked With
March 03, 2021
Metro Toyota has great customer service. Every employee I have dealt with has been extremely helpful and friendly. I was pleased to see that social distancing and mask wearing are a priority. have dealt with has been extremely helpful and friendly. I was pleased to see that social distancing and mask wearing are a priority. More
by Elmo2205
Employees Worked With
Other Employees :
Maggie Colan, Sarah Byrne, Chris Shillinger
March 02, 2021
Everyone was friendly and relaxed.Things went smoothly with no surprises.I normally don't do big cities but you folks had the truck I wanted.Glad I came!!! with no surprises.I normally don't do big cities but you folks had the truck I wanted.Glad I came!!! More
by BPROSSIE
Employees Worked With
March 02, 2021
Anastasia was wonderful to work with! We told her what we were looking for and she found it for us. Anastasia is very friendly and knowledgeable and we highly recommend her to anyone looking for a Toyota! were looking for and she found it for us. Anastasia is very friendly and knowledgeable and we highly recommend her to anyone looking for a Toyota! More
by Biscarofamily
March 02, 2021
Very friendly and prompt, will do business here again when I need another vehicle. My first time visiting this location and was surprised with the great service. when I need another vehicle. My first time visiting this location and was surprised with the great service. More
by CHRISTINE0919
March 02, 2021
I'm on my 4th lease with Metro Toyota. Service and leasing is a no hassling process. No high pressure on what car that I picked out. I'm the proud owner of the 2021 Toyota Camry SE with all the bell a leasing is a no hassling process. No high pressure on what car that I picked out. I'm the proud owner of the 2021 Toyota Camry SE with all the bell and whistle save for a sunroof in which that I don't have. While leasing all my lease with them. The salesman that I leased each and every time with is Robert Saponari . He always tried to get the best deal for me when possible. No issues at all. He's a fine salesman. Beside that all the employees at Metro are a friendly bunch. whether I'm in the showroom or service department having my car's service and the Internet department in Live Chat are courteous and friendly, what more do I need. You know that Metro Toyota are one of the top dealers in Ohio. So far I'm enjoying my new Camry SE. Having the paperwork done from Ryan Schneider after sales was a pleasure as well. More
by JOHNNYO49
Employees Worked With
Other Employees :
Robert Saponari
March 02, 2021
I had already given a review and rated Metro Toyota the best to work with. I was especially gratified by the service provided by salesman, Terry Jelleson. best to work with. I was especially gratified by the service provided by salesman, Terry Jelleson. More
by nle
March 01, 2021
Amazing service from CAP and Dan! 0 Stress and very informative and would recommend to anyone! Great people and better service. Think the whole proces only took 1-2HRS. Great Team!! informative and would recommend to anyone! Great people and better service. Think the whole proces only took 1-2HRS. Great Team!! More
by jxbrown1988
Employees Worked With
Dan Schneider, Gary "CAP" Capper
