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Victory Toyota of Brook Park

Brook Park, OH

4.8
7,549 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair. We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire. If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today. We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly. Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence. We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well. We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
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13775 Brookpark Road

Brook Park, OH

44142

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Showing 7,549 reviews

February 24, 2021

5th car we have gotten with the help of Chris at Metro Toyota.... if your looking for an awesome buying experience look no future! Thanks Chris More

by julia.hearne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Ollar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Schneider
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Budziak
Mar 02, 2021 -

Victory Toyota of Brook Park responded

WOW! Talk about loyalty. Thank you for stopping in and see you next time. - Metro Toyota Customer Care Team

February 24, 2021

Very easygoing experience. Would definitely recommend friends and family who are in the market for a new or used vehicle. I would definitely buy another vehicle from Metro Toyota. More

by Krise Zachary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Konopka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2021 -

Victory Toyota of Brook Park responded

Thank you, Zachary, We appreciate your kind words and business. See you next time! - Metro Toyota Customer Care Team

February 24, 2021

I brought both of our vehicles in for service. 2020 Rav4 and 2017 4Runner. Service team was awesome and ahead of their estimates time wise. Smooth as usual, the way things should be! More

by Andy
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike Hana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2021 -

Victory Toyota of Brook Park responded

Thank you for your business and great review! - Metro Toyota Customer Care Team

February 23, 2021

I went in knowing the car I wanted and the staff worked with me to make sure that it was ready to go for a decent price. More

by Ahehr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Ferrett
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Budziak
Mar 02, 2021 -

Victory Toyota of Brook Park responded

BOOM! This is the exact situation we strive for all customers to have. Thank you! - Metro Toyota Customer Care Team

February 23, 2021

Just recently bought a 2021 RAV4 Hybrid. This is my second purchase from Metro, having purchased a used vehicle in 2019. Chris Ollar helped me through the purchase and limited my time in the dealership More

by Mansell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Ollar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2021 -

Victory Toyota of Brook Park responded

AWESOME! Thank you for stopping in again and enjoy your new ride! - Metro Toyota Customer Care Team

February 23, 2021

Cap in the Used Cars was informative and personal with my husband and I. He was a pleasure to work with. He was knowledgeable about the cars we were looking at. He was professional and patient. More

by moejoegoe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary "CAP" Capper
Mar 02, 2021 -

Victory Toyota of Brook Park responded

Thank you for stopping in! - Metro Toyota Customer Care Team

February 23, 2021

I bought a 2021 Venza. It was easy to work with Ken and Chad, did not feel pressured. They were both knowledgeable about the vehicle and gave me all the time and personal attention to make me and my wife c More

by User-d995123de1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Konopka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2021 -

Victory Toyota of Brook Park responded

It was great meeting you and look forward to a long relationship! Let us know if there is anything we can do for you!

February 23, 2021

Excellent working with Robert, Chad in the sales Department, Knowledgable, Helpful, Fair Price, Great Service. Very Smooth Process. They were able to find and deliver my vehicle within 3 days. More

by jkeserich
Recommend Dealer
Yes
Employees Worked With
Chad Higgins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Schneider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Suzi Loree
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Saponari
Mar 02, 2021 -

Victory Toyota of Brook Park responded

Thank you for your business and kind words! - Metro Toyota Customer Care Team

February 22, 2021

Mr. Robert Saponari was my salesman this past Saturday 2/20/2021 at Metro Toyota in Cleveland. He was extremely helpful in advising me about my options as I was moving from one lease into another. I wou More

by hotwhizzle
Recommend Dealer
Yes
Employees Worked With
Robert Saponari
Feb 22, 2021 -

Victory Toyota of Brook Park responded

Thank you for stopping in and your great review. Our whole team loved working with you and come back any time! - Metro Toyota Customer Care Team

February 22, 2021

We had a very pleasant time at Metro Toyata. We felt very comfortable during the whole purchasing process. Everyone took the time and effort to make the best opportunity to make the deal More

by gunitconstruction
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramona Plumlee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2021 -

Victory Toyota of Brook Park responded

Thank you for sharing your thoughts and have a great day! - Metro Toyota Customer Care Team

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