Victory Toyota of Brook Park

Metro Toyota has amazing customer service. I cold called them for lease pricing on a new Tacoma. Their pricing was consistent with advertising (no hidden costs). Chad and Ken earned my respect and ulti them for lease pricing on a new Tacoma. Their pricing was consistent with advertising (no hidden costs). Chad and Ken earned my respect and ultimately my business by being up front, realistic and making small reasonable adjustments to help my specific needs. More

This is my 2nd Toyota I have purchased from Sam Ibraham. I would highly recommend to see Sam for your 1st or next Toyota car or truck. I would highly recommend to see Sam for your 1st or next Toyota car or truck. More

Gary “Cap” Capper was great to work with. He was very patient with us as we searched to find a vehicle. He helped us find the perfect car. We will be back to work with him again. Metro Toyota is very fo patient with us as we searched to find a vehicle. He helped us find the perfect car. We will be back to work with him again. Metro Toyota is very fortunate to have such a great guy on their team. More

Robert Saponari has been my family's sales rep for years. I appreciate him so much. He always goes above and beyond. I had a little trouble with the finance department, but they usually knock it out of the p I appreciate him so much. He always goes above and beyond. I had a little trouble with the finance department, but they usually knock it out of the park! More

Excellent Certified Used selection Great service from Excellent Certified Used selection Great service from Mike Ferrett whom I had dealings with in the past. He knows what I like. Dan Schneider helped Excellent Certified Used selection Great service from Mike Ferrett whom I had dealings with in the past. He knows what I like. Dan Schneider helped as well. More

Cap was great to work with. We drove 2 hours to purchase a car there. He made the process very easy and we were able to close our transaction quickly. a car there. He made the process very easy and we were able to close our transaction quickly. More

We purchased a used 2020 Toyota Yaris from Metro Toyota in Brook Park, Cleveland OH. We were coming from Pittsburgh and were hoping that the purchase would be easy and quick. It was. Although everybody the in Brook Park, Cleveland OH. We were coming from Pittsburgh and were hoping that the purchase would be easy and quick. It was. Although everybody there was working as a team and helped us in one way or another throughout the buying process it was Gary Capper, “Cap,” that made our experience flawless. We arrived 10 minutes before they opened and Cap was waiting for us. He allowed us to test-drive the car and explained all the key features often accented with humor. Once we committed to the sale Cap steered us through the buying process, first by taking us to the financing department. Metro Toyota’s interest rate came in a few points better than our credit union and we settled on a good monthly payment for a 36 month loan. After financing Cap made sure the car was cleaned and topped off with fuel for our trip back to Pittsburgh. At no time did we feel any pressure from Cap. He never hurried us and allowed us time to discuss a few things in private and answered all the questions we posed. His depth of knowledge about all aspects of the automobile and purchasing process is without equal. If you are in the market for a used car (or a new vehicle) give Metro Toyota a try. But most importantly, ask for Gary Capper. Cap won’t steer you wrong! More

La ubicacion del dealer es asesible la atencion q me da La ubicacion del dealer es asesible la atencion q me da Edgar es excelente en el area de servicio para mi Toyota tambien es buena y el area de estar La ubicacion del dealer es asesible la atencion q me da Edgar es excelente en el area de servicio para mi Toyota tambien es buena y el area de estar es comoda More

I had a wonderful experience with Chris Ollar. Very helpful and honest salesman. I appreciate the great service from everyone at Toyota Metro. Thank you, Manal helpful and honest salesman. I appreciate the great service from everyone at Toyota Metro. Thank you, Manal More

This is my second purchase at Metro and I couldn't be more excited about my new car. After being in a pretty bad accident, the insurance company totaled my car giving me two days to purchase a new one an more excited about my new car. After being in a pretty bad accident, the insurance company totaled my car giving me two days to purchase a new one and return the rental. Worried I would be stuck buying something I really didn't want, my sales rep reassured me I had time. Placing me in one of their rentals, at a minimal cost was exactly what I needed to relax and shop for the car I wanted. Jim Greenfield located my car on the first day. A day later he located a second one closer to home. Five days later I was in my new Toyota Corolla XSE 2021, the exact one I wanted with my choice of accessories installed and ready at the time of delivery. After 10 hours of work, I arrived at Metro and my car was ready. A total of 2 1/2 hours tops and I was on my way home. Most of that time was mine to learn and enjoy the comforts of my new car. A 1/2 hour, tops, in the finance office. Maybe a little longer because Craig, with a C, had everything I asked for ready to go. Impressive service, all around. Can't say enough great things so you are just going to have to take my word for it and experience it for yourself. More