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Victory Toyota of Brook Park
Brook Park, OH
7,556 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair.
We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire.
If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today.
We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly.
Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd
At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence.
We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well.
We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 7,556 reviews
February 09, 2021
This was the second car we purchased from Metro Toyota, and I can tell you it won't be the last. I was thoroughly pleased with my experience, which was spearheaded by sales associate Terry J; his experienc and I can tell you it won't be the last. I was thoroughly pleased with my experience, which was spearheaded by sales associate Terry J; his experience and professionalism was a welcome change of pace from what I dealt with at other dealerships and private sellers. More specifically, I appreciated Terry's no nonsense approach to my need for a vehicle: no haggling, no needless distractions or unrelated browsing; just an honest assessment of my options based on my actual budget. The same can be said for the rest of Metro Toyota's staff, especially Jeremy and Ryan, who guided me through the financing aspect of my purchase. All in all, I can't say enough good things about this dealership and it's staff...The only thing I regret about my car buying experience is that I didn't check out Metro Toyota sooner! More
by Alex Svensen
February 08, 2021
Everyone is very friendly and very helpful. It is always and pleasant experience when I am in there. The take the time to get to know you which goes a long way. and pleasant experience when I am in there. The take the time to get to know you which goes a long way. More
by heart12
Employees Worked With
February 08, 2021
Pretty much a waste of an hour. I was warned when I arrived that they wouldn't do much to solve the problem and they kept their promise. This is my fourth 4Runner which I purchased because of the relia arrived that they wouldn't do much to solve the problem and they kept their promise. This is my fourth 4Runner which I purchased because of the reliability and good resale. The brakes will squeal when parked outside in the cold for a few hours for the first couple of brake applications. I was told that this is quite common. None of my previous 4Runners or any vehicle I have owned in the past 45 years did this. I have 30 years experience as a mechanic, so I know this isn't 'common'. Metro did nothing to address the issue. Either the pads/calipers have a defect, or grease is needed behind the pads. Toyota or the dealer should be looking into the problem. Sadly, this will be my last Toyota, especially if this problem is common as was stated to me, with their vehicles. More
by KENROC111
Verified CustomerEmployees Worked With
February 08, 2021
We just got our second car from Metro and the whole experience was a pleasant. I have 3 granddaughters, maybe we'll have a few more in the future. I hope so experience was a pleasant. I have 3 granddaughters, maybe we'll have a few more in the future. I hope so More
by zita.best
Employees Worked With
February 08, 2021
As soon as we got to the dealership, we were met with great customer service, and Ramona showed she really cared, and helped me get the best car great customer service, and Ramona showed she really cared, and helped me get the best car More
by Saif Ali
Employees Worked With
February 08, 2021
This is my 7th Toyota from this dealership and I am still totally pleased with the sales and service I receive. It has been my pleasure to have been served by them. Awesome! totally pleased with the sales and service I receive. It has been my pleasure to have been served by them. Awesome! More
by maryann6
Employees Worked With
Other Employees :
Craig Budziak
February 08, 2021
Very Nice experience very much helpful and informative. Listens to customer’s need and exact requirements and tries to close the deal by providing offers and discounts. Listens to customer’s need and exact requirements and tries to close the deal by providing offers and discounts. More
by CHATTERJEE.MRINAL
February 07, 2021
It's such a good experience at Toyota Metra dealer such a pleasure meeting to nice people Ramona and Chris Ramona's really lovely person nice personality wish there was more people like her it would make thi pleasure meeting to nice people Ramona and Chris Ramona's really lovely person nice personality wish there was more people like her it would make this world better place to live in! More
by Rvujasin
Employees Worked With
February 07, 2021
Best car buying experience ever! It was quick, the salesman was friendly and knowledgeable. We went over everything about the car and he was even able to get me an extra that I needed. salesman was friendly and knowledgeable. We went over everything about the car and he was even able to get me an extra that I needed. More
by Joy
Employees Worked With
