
Victory Toyota of Brook Park
Brook Park, OH
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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This was the second car we purchased from Metro Toyota, and I can tell you it won't be the last. I was thoroughly pleased with my experience, which was spearheaded by sales associate Terry J; his experienc and I can tell you it won't be the last. I was thoroughly pleased with my experience, which was spearheaded by sales associate Terry J; his experience and professionalism was a welcome change of pace from what I dealt with at other dealerships and private sellers. More specifically, I appreciated Terry's no nonsense approach to my need for a vehicle: no haggling, no needless distractions or unrelated browsing; just an honest assessment of my options based on my actual budget. The same can be said for the rest of Metro Toyota's staff, especially Jeremy and Ryan, who guided me through the financing aspect of my purchase. All in all, I can't say enough good things about this dealership and it's staff...The only thing I regret about my car buying experience is that I didn't check out Metro Toyota sooner! More
Everyone is very friendly and very helpful. It is always and pleasant experience when I am in there. The take the time to get to know you which goes a long way. and pleasant experience when I am in there. The take the time to get to know you which goes a long way. More
Pretty much a waste of an hour. I was warned when I arrived that they wouldn't do much to solve the problem and they kept their promise. This is my fourth 4Runner which I purchased because of the relia arrived that they wouldn't do much to solve the problem and they kept their promise. This is my fourth 4Runner which I purchased because of the reliability and good resale. The brakes will squeal when parked outside in the cold for a few hours for the first couple of brake applications. I was told that this is quite common. None of my previous 4Runners or any vehicle I have owned in the past 45 years did this. I have 30 years experience as a mechanic, so I know this isn't 'common'. Metro did nothing to address the issue. Either the pads/calipers have a defect, or grease is needed behind the pads. Toyota or the dealer should be looking into the problem. Sadly, this will be my last Toyota, especially if this problem is common as was stated to me, with their vehicles. More
We just got our second car from Metro and the whole experience was a pleasant. I have 3 granddaughters, maybe we'll have a few more in the future. I hope so experience was a pleasant. I have 3 granddaughters, maybe we'll have a few more in the future. I hope so More
As soon as we got to the dealership, we were met with great customer service, and Ramona showed she really cared, and helped me get the best car great customer service, and Ramona showed she really cared, and helped me get the best car More
This is my 7th Toyota from this dealership and I am still totally pleased with the sales and service I receive. It has been my pleasure to have been served by them. Awesome! totally pleased with the sales and service I receive. It has been my pleasure to have been served by them. Awesome! More
Very Nice experience very much helpful and informative. Listens to customer’s need and exact requirements and tries to close the deal by providing offers and discounts. Listens to customer’s need and exact requirements and tries to close the deal by providing offers and discounts. More
It's such a good experience at Toyota Metra dealer such a pleasure meeting to nice people Ramona and Chris Ramona's really lovely person nice personality wish there was more people like her it would make thi pleasure meeting to nice people Ramona and Chris Ramona's really lovely person nice personality wish there was more people like her it would make this world better place to live in! More
Best car buying experience ever! It was quick, the salesman was friendly and knowledgeable. We went over everything about the car and he was even able to get me an extra that I needed. salesman was friendly and knowledgeable. We went over everything about the car and he was even able to get me an extra that I needed. More