Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Victory Toyota of Brook Park
Brook Park, OH
7,560 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair.
We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire.
If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today.
We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly.
Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd
At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence.
We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well.
We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 7,560 reviews
January 24, 2021
Ryan was great! He provided all the information I needed and was able to effectively address any requests I had. He was very helpful throughout the entire process. and was able to effectively address any requests I had. He was very helpful throughout the entire process. More
by PMelnik
Employees Worked With
January 24, 2021
Ramona is wonderful! She listened to what I wanted and found me an amazing deal. She made sure that I was confident and happy with my purchase. found me an amazing deal. She made sure that I was confident and happy with my purchase. More
by pavone.samanthagrace
Employees Worked With
January 24, 2021
This was my first experience trading in a lease and Ken made the process very easy for me! I would recommend him and metro Toyota to all my friends and family! made the process very easy for me! I would recommend him and metro Toyota to all my friends and family! More
by aprilmarie801
January 24, 2021
Thank you for keeping me safe and it is great to know John McN. is there with his expert knowledge and skillset. Thanks to everyone John McN. is there with his expert knowledge and skillset. Thanks to everyone More
by FEB3553
Verified CustomerJanuary 24, 2021
This service center seems to re-examine their processes to try to make it better to to make the customer service better. They are efficient in their intake process and get me in and out quickly. They are f to try to make it better to to make the customer service better. They are efficient in their intake process and get me in and out quickly. They are friendly and listen to what I say. Some of them know me by name. I have been in a couple of times and was not charged for a minor service because I am a loyal customer! I have never been disappointed coming here. More
by alee789
Employees Worked With
Other Employees :
Maggie Colan
January 23, 2021
Aaron was extremely kind, helpful, patient, and professional during my buying experience. He is very approachable, friendly, and easy to talk to. He answered all my questions and walked me through professional during my buying experience. He is very approachable, friendly, and easy to talk to. He answered all my questions and walked me through everything. I highly recommend him if you're looking to buy a Toyota! Thank you Aaron! More
by Mary Roman
Employees Worked With
January 23, 2021
She is kind,knowledgeable, patient, took her time.It's not often that a sales person makes car shopping pleasurable, but she certainly does.She answered all our questions about every vehicle we looked at not often that a sales person makes car shopping pleasurable, but she certainly does.She answered all our questions about every vehicle we looked at.We will always get a car from Romana More
by bonitaz1950
Employees Worked With
January 23, 2021
Was a great experience working with Robert, very professional and sweet. He knows a lot about the cars and is very good at explaining how things work. professional and sweet. He knows a lot about the cars and is very good at explaining how things work. More
by judi.mauer
Employees Worked With
Robert Saponari, Christopher Lombardo, Taylor Cervelli, Craig Budziak
January 23, 2021
Excelente servicio, muy agents, se tomo el tiempo para expljcar y contestar preguntas. Muy agradecida con su ayuda. Lo recomiendo al 100%. Vengan a verlo expljcar y contestar preguntas. Muy agradecida con su ayuda. Lo recomiendo al 100%. Vengan a verlo More
by guishy.gs
Employees Worked With
Edgar Arevalo
