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Victory Toyota of Brook Park

Brook Park, OH

4.8
7,561 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair. We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire. If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today. We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly. Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence. We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well. We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
Contact Dealership

13775 Brookpark Road

Brook Park, OH

44142

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Showing 7,561 reviews

July 31, 2020

Second lease with metro. Terry and the team made the process easy and friendly. The whole experience was clean and comforting in this weird time. More

by NICK_1133
Recommend Dealer
Yes
Employees Worked With
Terry Jelleson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Lombardo, Craig Budziak
Aug 04, 2020 -

Victory Toyota of Brook Park responded

Thank you for staying loyal and the great review!

July 31, 2020

very good the service was very good, the time was very good and they enplaned what was done and needed to be done in the future on the car. More

by ybabich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominic Theodore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2020 -

Victory Toyota of Brook Park responded

Thank you for the great rating! Come back next time and have a great day.

July 31, 2020

It was a pleasure working with Ramona during these difficult times. She always made us feel safe and comfortable. I look forward to working with her in another 3 years !! More

by r.unger
Recommend Dealer
Yes
Employees Worked With
Ramona Plumlee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2020 -

Victory Toyota of Brook Park responded

Thank you for the great review and kind words. Ramona is amazing at what she does. Have a great day and thank you for staying loyal.

July 30, 2020

Chris J. Ollar went above and beyond to make sure I drove off into the sunset in a brand new 2020 Toyota! Very greatful and appreciate the hard work he put in and working his magic.I cant thank you enough. A More

by evelisehk16
Recommend Dealer
Yes
Employees Worked With
Jeremy McClish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Ollar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2020 -

Victory Toyota of Brook Park responded

Thank you for the great review and 5 star rating! Chris is an amazing salesman and a great guy. Thank you for stopping in and welcome to the Metro Toyota Family.

July 30, 2020

The visit was smooth and easy Metro and and my salesman Robert made this all very simple and easy . We have been coming to Metro for many years now and will continue to do so More

by cheryldonahue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Saponari
Jul 30, 2020 -

Victory Toyota of Brook Park responded

Thank you for the kind words! Robert is an honest and hardworking man and we appreciate your review. Have a great day and thank you for staying loyal.

July 30, 2020

My brother told me about metro toyota and I came in to get a a highlander limited hybrid !! Superedgar answered all my questions and helped me out! More

by arguetaestela85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edgar Arevalo
Aug 04, 2020 -

Victory Toyota of Brook Park responded

Thank you for the awesome review and great rating! Edgar is a super hero and enjoy your new ride.

July 30, 2020

Aqui Edgar le ayudo a mi Esposito agarrar su toyota highlander y salmos muy felizes ! Muy recommendado para los que necesiten carro bueno y bonito More

by llope1988
Recommend Dealer
Yes
Employees Worked With
Edgar Arevalo
Aug 04, 2020 -

Victory Toyota of Brook Park responded

Gracias por la revisión de 5 estrellas.

July 30, 2020

Mi hermana hermana se llevo un carro ase 2 semanas y yo color especifico y asta que trajieron el que me gusto me lleve el mío. Recomendado! Superedgar10 More

by hdezrosa1969
Recommend Dealer
Yes
Employees Worked With
Edgar Arevalo
Aug 04, 2020 -

Victory Toyota of Brook Park responded

Gracias por la revisión de 5 estrellas.

July 30, 2020

Me lleve mi carro ase un timpo aqui con edgar que me ayudo. Muy recomendado al que quiera carro un carro bueno bonito y barato More

by delmyhdz1970
Recommend Dealer
Yes
Employees Worked With
Edgar Arevalo
Aug 04, 2020 -

Victory Toyota of Brook Park responded

Gracias por la revisión de 5 estrellas.

July 29, 2020

I liked Ken, the salesman, and Chad, the manager. I would recommend my friends to them. Also, I would like to work with him the next time I buy a new car. I like the environment in the dealership. More

by loctuan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Higgins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Konopka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2020 -

Victory Toyota of Brook Park responded

Thank you for the great review! Have a great day.

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